Cancun

Chichen Itza Skip the Line Entrance Ticket

Cancun, Mexico

Skip The Line Chichen Itza Entrance Ticket

1 to 6 hours

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Overview

Save hours of waiting in line at one of the New7Wonders of the World with skip-the-line entry to Chichen Itza. Booking your admission ticket in advance allows you to arrive at the Mayan ruins at any time of day and still beat the crowds. Explore at your own pace without the rush of guided tours and admire highlights such as the Temple of Warriors and the Ball Court.

Skip-the-line admission ticket to Chichen Itza
Save hours of waiting outside of the New7Wonder of the World
Create a personalized itinerary on a self-guided tour
Tick off highlights such as the Ball Court and the Temple of Warriors

What's Included

Guaranteed to skip the long lines
CULTUR tax fee (30 USD) is included in the price

Hotel pickup and drop-off
Food and drinks
Guide
Permission for video or professional cameras

Meeting and Pickup

Start time

Opening hours

1/1/2024 - 5/17/2025
Monday - Sunday : 09:00 AM - 05:00 PM

Ticket Redemption Point

97751 Chichén-Itzá, Yucatan, Mexico

What To Expect

Book your admission to Chichen Itza for the date and time that suits your itinerary and head directly to the dedicated pick-up location at the site entrance to pick up your admission ticket just before entering, bypassing the long line at the regular ticket window. Use your ticket to gain access to the site and explore independently, admiring ancient Mayan ruins like the Ball Court and the Temple of Warriors. Linger inside the archaeological site for as long as you’d like until closing time, or make a quick visit of it to make the most of your travel day.

Chichen Itza

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Children must be accompanied by an adult
To get your tickets please go to the office next to the final entrance to the shop called "Calendario Maya". Do not make the line of the ticket office. Once in the booth show your printed or e-voucher to get your tickets and get direct entrance. Please find our banner for Trip Advisor Signage for Ticketed Attractions and redeem your voucher only in the main entrance to the site.

Comfortable shoes and clothes are recommended
Most travelers can participate
This tour/activity will have a maximum of 99 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

3.0

76 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 76 reviews

Bamboozled

Ronda_S, Jan 2024

I booked the wrong day and tried to get a refund, but they denied my request for a refund. So I paid to go, but didn't get to.

Response from Host, Jan 2024

Dear Ronda, we deeply regret that you were not able to see the pyramids. We have identified your booking on our system and unfortunately, it´s in no-show status. Did you have any issue to find the Calendario Maya store? because that it the place where you must exchange your voucher for paper tickets. Best regards Amigo tours team

A visit to one of the World's Wonders

tufmom, Sep 2023

Truly amazing to visit Chichen Itza. Viator tickets were cost effective. Would have been helpful to have better directions to know where to pickup tickets and given advice in advance to bring lots of water, hats and maybe an umbrella. It is very hot there and there is no shade.

Response from Host, Sep 2023

Dear tufmom, Thank you for taking the time to rate the experience. It was a pleasure to have been at your service! Mariana, Amigo tours

The worse experience ever!

Petr_K, Apr 2023

This was horrible, I do not recommend this. I bought the ticket to be faster in Chichen Itza, however I lost 2 hours of my time there, because viator didn't send me any ticket, in the place they asked me if I have the ticket with qr code which I didn't get. So they told me I have to buy normal ticket and send me many times away. After two hours trying to solve the problem, being stressed, angry and hungry I finally got the chance to see my name is on the list, but still I needed to fight for the entrance ticket as I didn't receive the qr code from viator. At the I didn't enjoy Chichen Itza because of all this and I didn't have time to visit more places I planned. I could also buy normal ticket on the place, they were selling them all day. Shame on viator. I lost so much time and money for bad service. They should show some balls and return me the money as they ruined my experience... Also mind the local guides told me many people have problems with viator recently.

Response from Host, Apr 2023

Dear Petr_K We are deeply sorry that you had an unsatisfactory experience with us. We will investigate this case further in order to take the necessary actions to prevent this from happening again in the future. Mariana, Amigo tours

Not good

Anum_A, Oct 2022

Entrance ticket is cheaper with the tour agents there at macchu and at the ticket desk. Don’t not purchase this price it’s a ripe off. 571 peso cost for entrance.

Response from Host, Oct 2022

Dear Anum We are sorry for your inconvenience. The objective of our product is that you can have your Chichen Itza tickets guaranteed since access is limited to a certain number of tourists per day. We are sorry for the confusion. Dulce, Amigo Tours

Pay twice the price.

Caroline_S, May 2022

Only buy this as a last resort - it’s twice the entrance fee at Chichen Itza. No one told us that we’d need to pay in pesos and we didn’t have enough with us. 🤦🏻‍♀️ Even if you pay with a credit card, you can’t put the entire amount on it, you have to pay a proportion of it in pesos in cash. I’d paid for a tour package and was NOT made aware of the above. Make sure to bring $70 USD in pesos to cover 2 tickets, or you’ll have to pay double here. It was our only option to get in. 😢

Good way to cut long queues

Tristan_B, Apr 2022

Did the job perfectly. The only thing is that their office is not very visible; it’s on the right side of the main turnstiles but there is always somebody who can show you the way. Very quick service !

Response from Host, May 2022

Dear Amig@ We are delighted to hear that you had a pleasant experience. Thank you very much for letting us know. Dulce, Amigo Tours

A deceptive Rip off. You will grt in but for double the necessary price to "skip" the line."

Josh_S, Jan 2022

Although chichen itza is great using this company was NOT a good experience. I'm very upset that VIATOR said guide was included in the price and CHARGED me double what they charge at the skip the line ticket office in the MAYA CALENDARIO shop. No guide and a 100% commission. I'd have expected a 10% or 15% commission. I'll be writing this review on Line. "VIATOR IS A RIP OFF SCAM" and I'll recommend to simply go to the shop and pay offthen find a guide as there's always one available. Don't waste your time online just skip the line and go to the shop.

Response from Host, Jan 2022

Dear Amig@ We appreciate your opinion and we are sorry this experience was not to your complete satisfaction. Dulce, Amigo Tours

Great experience with viator

Sanjeev_D, Dec 2021

The skip the line tickets to Chichen Itza was great and we were able to enjoy the experience without waiting. Also, viator was the only site where we were able to get tickets for the next day. All other sites, including the official one, were sold out. Viator saved our day!

Response from Host, Dec 2021

Dear Amig@ It has been a real pleasure to have been at your service, thank you for sharing your comments and experiences, we hope to be at your service again on your next trip. Dulce, Amigo Tours

Good service

Silvana_P, Oct 2021

When there are no lines in the ticket corner it doesn’t worth to pay for this service (double price of standard ticket) but you never know when you will find a line in Chichen Itza.

Response from Host, Nov 2021

Dear Amig@ Thank you for your comments, we love to hear that you had a great experience with us. Dulce, Amigo Tours

Unnecessary waiting

Marisa_M, Jul 2021

We have arrived late knowing the ‘normal line’ should not be that long at that time. The was still a line so we felt good about saving time. Viator provider did have our tickets available quickly. But it took 15min for them to go get the government tax! Why they did not get it ready in advance?

Response from Host, Aug 2021

Dear Amig@ Thank you very much for letting us know your comments, they help us to improve. We will review this with our team. Dulce, Amigo Tours

Efficient!

Mikio_J, Jul 2021

Very well paid service. We didn't take any lines and everything worked out! Chichen Itza is a worderfull place to visit. A lot of history and beauty.

Response from Host, Jul 2021

Dear Amig@ We are glad to read from you and know that you had a pleasant experience. Dulce, Amigo Tours

The extra $25 you are paying is for peace of mind.

Sallie_W, Jul 2021

Due to COVID restricitons, Mexican authorities are only allowing a limited people into the Chichen Itza site each day. Many of the reviewers have referred to this skip the line ticket as a ripoff, but what you are paying for is peace of mind. The entrance to Chichen Itza is about $25 and this skip the line ticket is about $50 - therfore if you arrive early in the morning when there are plenty of tickets available you may feel annoyed that you payed twice as much as you would have had to, however, if you arrive after all of that day's tickets have been sold out and are turned away after taking the 2-hour bus ride from Merida or the 3-hour trip from Cancun you will be kicking yourself for not paying the extra $25. (As I was leaving the site around noon I witnessed several angry frustrated people after they learned they could not go in.) So, if you are planning on arriving after 10am, I would strongly recommend buying this skip the line ticket. Picking up the tickets was easy and fast, and the people running the skip the line stand were very friendly and helped me find a guide.

Response from Host, Jul 2021

Dear Amig@ Thank you very much for your objective comments, we are very happy to know that you enjoyed the peace of mind of knowing that your tickets were guaranteed by Amigo Tours. Dulce, Amigo Tours

Pablo the Tour Guide

Sean_K, Jun 2021

When we arrived at Chichen Itza we had only booked the tickets to enter. While there we booked a tour with tour guide Pablo. Pablo was an amazing guide and gave a lot of history of the ruins, culture and Mayan civilization. I truly recommend getting Pablo as your tour guide or even booking a tour guide. It makes the experience so much better!!

Response from Host, Jun 2021

Dear Amig@ We are very happy to read that you had a great time, we hope to see you on your next trip. Dulce, Amigo Tours

Fast, friendly, convenient

Jonathan_J, Mar 2021

Slipping the line on a busy day is a big plus. We were doubly fortunate however because we arrived before they started admitting visitors for the day. I love the convenience and quality service Viator provides and would use them world wide for,booking all our special tours.

Response from Host, Mar 2021

Dear Amig@ We are very happy that you had an excellent experience. Thank you very much for your comment. Dulce, Amigo Tours

this was a rip-off

Benedict_C, Jan 2021

I overpaid almost double to "skip the line" and ended up taking longer than if I had just paid at the ticket office normal price

Response from Host, Jan 2021

Dear Amigo We are very sorry for your experience, we will consider your comment, thank you very much.

Crying call for HELP

Edgar_G, Dec 2020

Lack of signs to find the : "skip the line" area at the entrance. Not friendly staff making this experience is close to experimenting what it may be kidnapping. As born Mexican i see sadly how we are losing this world wonder, and we should allow professional not mexican-origin companies to run this wonder before we destroy it.

Response from Host, Dec 2020

Dear Edgar We are very sorry for your experience, thank you for your comments. Tracy.

<5min time savings

Brian_A, Dec 2020

Delivered as promised but not really worth it for us. We walked up a little early, and they grabbed tickets for us while we stood there looking awkward. It took them less than five minutes, while they tried to sell us on getting a guide. I'd have rather spent the five minutes in line myself and saved some money. Might be worth it on a very busy day or during a peak time.

Response from Host, Dec 2020

Dear Amigo We are very sorry for the experience, thank you for your comments. Tracy

Not worth — Expensive. There are no line at counters

ManjeetChayel_M, Dec 2020

Not worth buying a skip the line pass. There was no line at all. At the counter they are charging 495 Pesos for adult. paying $52 USD felt like a rip off after seeing there is literally no queue.

Response from Host, Dec 2020

Dear Amigo We are very sorry for your experience, thank you for your comments.

Confusing

corbin_carter_63, Jan 2020

We booked ahead of time and my card was charged before I even went out to enjoy the place. The bus booking was booked as well so couldn't get out there cheaply. Really it should be 0 out of 5 stars.

Response from Host, Jan 2020

Good afternoon Dear Corbin Please verify the inclusions of this service. The Skip the Line: Entrance Ticket to Chichen Itza Cancun only includes the "ticket" and the meeting point to received this ticket is at the main entrance of the site. Regards. Amigo Group.

Get there early!

Con_B, Dec 2018

Amazing ruins. You can feel the history. Get your tickets ahead of time to avoid the line and go early to beat the crowds. Not much info on sight.