Xel ha All Inclusive

Confirmation will be received at time of booking

Wheelchair accessible

Wear comfortable beach clothing, sandals or water shoes, swimsuit, sunglasses and cap or hat. Bring a change of clothes, biodegradable sunscreen and insect repellant, and extra money for photos, souvenirs or optional activities. Some activities have age and medical restrictions. Child price applies between 5 – 11 years old, but must show official ID. Children under 4 years old have a free pass but cannot be guaranteed a seat on the transport; please advise if you are travelling with infants at booking. Other activities are available at an extra cost (snorkel tour, swim with dolphins, spa treatments, Snuba, shark interaction, among others) From some hotels, transportation is not included on Sundays; please contact your NexusTours representative.

No heart problems or other serious medical conditions

Travelers should have a moderate physical fitness level

Transportation included only from/to centrally located Hotels in the Cancun area. If you’re staying in a different area, an extra fee may apply

For a full refund, you must cancel at least 24 hours before the experience’s start time.

If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.