Thank you for sharing your feedback with us, Steven. We truly appreciate the time you've taken to provide your thoughts on your experience with our Charleston Walking Brunch Tour.
Firstly, we're pleased to hear that Jesse made a positive impression during your tour. It's always reassuring to know that our team members are delivering memorable experiences for our guests.
On the other hand, regarding your concerns about our tour's pricing and our selections, we understand your perspective. While we strive to provide value for our guests, we also take into account the quality and uniqueness of the culinary experiences we offer. Our selections usually receive rave reviews, and our team makes it a point to always offer freshly prepared dishes at each of our venues. However, we do acknowledge that the waiting time and individual ordering process may have impacted your overall satisfaction, and we regret any inconvenience this may have caused.
Additionally, it's important to consider that when you pay for a food tour, you're not only paying for the food itself; you're also paying for the expertise of your guide, the convenience of a crafted experience, and the opportunity to explore the hidden gems of Charleston. We firmly believe these aspects contribute significantly to the overall value of our tour.
As a global food tour company with a presence in over 60 cities worldwide, we remain committed to delivering exceptional experiences to guests like yourself across the globe. Thank you again for sharing your comments. We appreciate your understanding and hope to have the pleasure of hosting you again soon. If you’d like to discuss this further, don’t hesitate to reach out to us at info@secrettours.com.