Hello Allison,
Thank you for sharing your detailed feedback on our Hobbitenango + Antigua Tour. We’re delighted to hear that you found Hobbitenango absolutely amazing and Antigua beautiful. It’s great that our tour guide was knowledgeable, but we sincerely apologize that the tour didn't meet your expectations in terms of time allocation and the overall experience.
We deeply regret that you felt rushed during your visit to Hobbitenango and that the additional location added to the itinerary was not visited.
e aim for our tours to be relaxing and enjoyable, and it seems we missed the mark in your case. Your input is invaluable to us for making necessary improvements.
Regarding the lunch, we appreciate your honesty and will look into offering more satisfying options that cater to diverse tastes and dietary preferences.
We're glad to hear that you loved your self-guided return to Hobbitenango, and that you captured amazing moments on your own. It's wonderful that, as a LOTR fan, you fully enjoyed the ambiance and activities offered there.
We take all feedback seriously and will use your insights to refine our tours, ensuring future guests have a more balanced and fulfilling experience. We hope to have another opportunity to show you the quality and enjoyment we strive to offer in our tours.