Hi Robert,
Firstly, we would love to say thank you for choosing our women-led team to spend your time in Saigon of Vietnam then leaving a high rating for our tour. Having you as one of the guests is our pleasure.
For your concern about the price. From the perspective of a tour operator, there are many factors when deciding the price of the tour. They are the way we operate the tour, the food & drinks included in the tour price, the salary and allowance policies for our staff, etc... We try to maintain the tour quality while guaranteeing that our staffs are well paid and receive the payment they deserve.
As you mentioned, all are included in the tour price and there are no hidden or surprise costs. Although we don't fully understand when you mentioned
"everything there was like half usual price tourist pay", we can say that besides the fees for the food & drinks for our guests we fees for the staffs' salaries (one guide/driver for each, scooters, helmets, fuel, operation fees, etc..).
From my explanation, we can say that our prices are reasonable with the tour value guests receive.
Some companies hire local students who are not good in English to tour and pay minimal to reduce the tour cost and maximize the profit. It's not how SaigonKissTours operates the tours. When recruiting the guides/drivers, we have standards for English level, personality, and attitude when choosing them. Our tours are not considered the "student tour" where the staff work to learn English. Our staff are all scooter licensed and well trained to do the jobs daily. Once they tour, they will try to give the most value for guests (not to learn the foreign language). Hope my explaination helps.
You are very kind when leaving us a five-star review. We appreciate for your trust in our services and hope to host you next time in Saigon if you ever have a chance to come back.
All the best,