Krakow

Private Departure Transfer: Hotel in Krakow City To Krakow Airport Balice

Badge of ExcellenceKrakow, Poland
Private Round Trip Transfer Krakow Airport

From $51.71

per group (up to 3)

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 30 minutes
  • Pickup offered
  • Mobile ticket

Overview

Forget trying to hail a taxi as you juggle your luggage. Arrange your one-way airport transfer in advance and skip the hassle of booking a service in Krakow. This convenient form of private transport takes you from Krakow Airport to your hotel, and then back again. Spend more time enjoying your trip and less time puzzling out the logistics. Upon booking you will receive a complimentary gift of a DIY Krakow audio guide in English.
  • Skip the long airport taxi lines!
  • Convenient and stress-free way to start and end your vacation
  • Friendly and professional driver

What's Included

  • Meet and greet service
  • Professional English-speaking driver
  • Transport by air-conditioned private car
  • Child seats, if required
  • Door to door service
  • Car park costs
  • Departure private transfer
  • Gratuities
  • Additional stops

Meeting and Pickup

Pickup points

Select a pickup point

Drop-off point

  • John Paul II International Airport Kraków-Balice
    Kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland

Pickup details

DEPARTURE Airport transfer: the driver waits for 10 min from the set pick-up time in the hotel lobby. Please be advised that pick-up is scheduled 2,5 hours prior to flight departure time. Please contact your local supplier in order to change your pickup time for the departure flight no later than 24h before the flight.

What To Expect

Enter your details when you book, and your transfer is confirmed automatically. When you land in Krakow, your driver will meet you at the arrival hall, show your confirmation voucher to the driver and then step inside your waiting transportation to ride comfortably to your hotel.

For your return trip, your private vehicle will be waiting for you at the prearranged time. End your trip with ease, and arrive at Krakow Airport in time for your flight. This round-trip transfer service is available 24 hours a day, seven days a week to accommodate any travel schedule.

Additional Info

  • Confirmation will be received at time of booking
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Each traveler is allowed to carry one standard-size piece of luggage, weighing no more than 44lbs (20kg). Oversized or excessive luggage charges apply
  • Not wheelchair accessible
  • Children under 12 years must travel in a child seat. Please advise at the time of booking under 'Special Requirements' if you need any
  • Adult pricing applies to all traveler
  • Near public transportation
  • Infant seats available
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

Featured review
Stacy_L
Our driver was at the airport waiting on our arrival despite a delay at Stansted. Although he didn't speak perfect English, he could understand what we meant and found my attempt at pronouncing where we were staying entertaining ! haha. The car was pristine, lots of room and was very comfortable. On the way back, our driver was excellent. He picked us up from our apartment with plenty of time and we had a lovely chat on the way back to the airport. Shame he had to bring us back as we'd have loved to have stayed. A very efficient service and we'd recommend them for any transfers.

Reviews

4.5
366 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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0
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Reviews by Viator travelers.
Showing 1-10 of 366 reviews
Disappointed
Julie_P, Apr 2024
Driver came at wrong time. Waited an hour and had to call to see where he was. Not good for Viator ..
Response from Host, Apr 2024
Thank you for choosing Discover Cracow. We are very sorry for the situation. I just want to point out that we pick up customers 2.5 hours before departure. Maybe there was a misunderstanding when providing the pick-up time and we got the pick-up time instead of the departure time.
Early Pick-up
JoelP_B, Mar 2024
The timeliness and professionalism of our driver, Paczka, was remarkable. Early 3:30 AM pick up. Was at the airport in 15 minutes. On the way, the driver shared a bit of history of Krakow and sights to see if we ever decide to return. This service is highly recommended.
Response from Host, Mar 2024
Thank you for choosing Discover Cracow! We are very pleased to read your opinion. We do everything to make our services as professional as possible. I hope you will choose Discover Cracow again!
Nice clean car with a reliable service
William_B, Jan 2024
Nice clean Mercedes MPV that appeared promptly and on time, with good communications. It was our transfer from hotel to Krakow airport, so didn't want to rely on public transport on New Year's Day. Only tip is to be sure when booking to put in the time of your flight, not the time of your desired pick up (which is how I read their question), since we were nearly picked up at 5.30 am!
Response from Host, Jan 2024
Thank you for choosing Discover Cracow! We are very pleased to read your opinion. We do everything to make our services as professional as possible. I hope you will choose Discover Cracow again!
Excellent service
Garry_A, Nov 2023
Driver was on time and very professional. Car was clean and enough room for four people and 2 large suitcase
Response from Host, Nov 2023
Thank you for choosing Discover Cracow! We are very pleased to read your opinion. We do everything to make our services as professional as possible. I hope you will choose Discover Cracow again!
Never arrived to collect us
Kevin_T, Jul 2023
Booked a 0415 transfer and the driver never showed up and the contact number provided is only answered during normal office hours. We ended up having to pay extra to find a taxi to do the transfer
Response from Host, Jul 2023
Dear guest, thank you for your reviev. We are very sorry for this experience. We will try to find out what happened in this particular situation and we will not allow something similar to happen again
Awful service . Will never use again . Driver didn’t show up
CLAIRE_M, May 2023
I paid and had confirmation driver would pick us up at the hotel to take us to airport . After waiting half an hour no driver showed up and no contact from company. I also had no tel number to call . We had to quickly get 2 taxis for 5 adults at our own cost . Despite leaving numerous messages the company have failed to respond to me at all to refund me . This is the most important pick up to get you to the airport on time to catch a flight. Not showing up is disgusting. Luckily our taxis sped to the airport and we caught our flight. I would never trust or use this company ever again . Totally let down and ruined the last moments of our holiday due to the stress caused. I am now out of pocket having paid and no refund and having also paid for 2 taxis. I have had no communication from the company at all about this .
Response from Host, Sep 2023
Thank you for choosing Discover Craow! We are very sorry for the situation. However, we always provide a number to contact in case of any inconvenience. There is a high possibility that the wrong pick-up time has been given, because for departures, the flight time must be entered, not the pick-up time. We apologize for the situation.
Excellent service
Rod_J, Apr 2023
Sebastian was early for pickup and let us know. He was friendly and the car was roomy for all our luggage and the four of us. Excellent.
Recommended
Wiktoria_K, Nov 2022
The ride went smoothly, without any problems - the driver was waiting for us and spoke well English, also gave some advices for our stay in Krakow. Highly recommended.
Response from Host, Nov 2022
We are overjoyed to read your review and we want to thank you for the kind words and listing all positive aspects of the service. We are unanimously awaiting your return to Cracow and hope that you will once again choose Discover Cracow.
Professional and reliable transport!
Mick_M, Nov 2022
Highly recommended! English speaking driver was very friendly and helpful. Clean vehicle, got us to airport without any issues.
Response from Host, Nov 2022
Thank you for the review. We are very happy that you appreciate our driver. We are crossing our fingers that you will visit our beautiful city once again and choose our services.
Not great
William_M, Oct 2022
Drop off that wrong hotel & had to walk to the right hotel. Rang them but no one came back. !! Only thing they pick me up ok & on time.
Response from Host, Nov 2022
We want to make every customer happy and we are sorry we weren't able to provide that for you. We hope that in the future we will be able to meet your expectations
Did Go through circumstances beyond our control our flight was cancelled but we were not with refunded our taxi transfer
Christine_H, Oct 2022
Our flight was cancelled less than 24hours before our trip We requested a refund but were refused They took the whole amount for the return trip to the airport even though the return trip was more than 24 hours cancellation !!! Will not use this company again
Response from Host, Oct 2022
The cancellation is possible 24h before the start of the service, can you give us an email about this situation? We will look into that and check your reservation. We are so sorry for the incoveniance.
dont use
Paul_I, Aug 2022
amazing communication to start with as we had to change times and days off pick up due flight change,thats where it ended had to contact numerous times to see were they were on arrival,driver eventually arrived after numerous calls,not what we wanted after a flight,we also had specified flight time the time they gave us i was a bit concerned so i contacted them only for them to ignore ,cue another phone call drivers themselves no issues
Great service, no waiting...
Kathleen_k, Aug 2022
Great service, no waiting around at airport , they were already there waiting for us, and on the return pick up from hotel was smooth , arrived at they time they stated via txt
Great service
Mat_F, Jul 2022
Great service, very friendly service, vehicles very new and up to date very prompt and professional thanks.
Response from Host, Jul 2022
Dear Customer, Our customers always come first and we want to provide them with the best service possible, so we are glad that you appreciate it. We are crossing our fingers that you will visit our beautiful city once again and choose our services. With best regards, Discover Cracow Team
Let down the day before we flew
Sarah_O, Jul 2022
Mixed experience. Despite booking months in advance and reconfirming twice our pick up was cancelled the day before we flew. Apparently they could not get a driver. I a, glad we got 24 hours notice and we’re not allowed to find out on the day or after we landed but I a, very disappointed that despite everything they chose to cancel our booking. They offered a refund and this was processed via Viator for 50% of the cost of the return booking. However, taking a taxi cost us a lot more than the refund so we were left out of pocket. Therefore I cannot recommend this company. Return journey to airport was without incident.
Response from Host, Jul 2022
Dear Sarah, We are very sorry about this situation. We know this must be disappointing as you have booked months before. Unfortunately we only learned the day before that there are no drivers that will be able to do this tranfser. We did everything we can to find you a replacement for that day but unfortunately couldn't. We hope we can make it up to you on your next visit to Poland. Best regards DiscoverCracow
Scam
KellyJace_H, May 2022
Did not show at all got a cab which was cheaper and nicer car. Complete scam and I’d never touch it again.
Reliable airport transfer
Sharon_W, May 2022
Always nervous when ordering a taxi in case doesn’t turn up. No issues with this. Was waiting in arrivals with board with my name on it and arrived at 4am to take us back. Thank you!
Great airport transfer
Karen_R, Apr 2022
Our driver waited, sign in hand and smile on face. He helped with baggage, drove safely and was a great local guide, sharing information about the area, places to visit, good food and when to be cautious etc. we felt really looked after and relaxed arriving at our rented apartment. Thank you.
Made my weekend break less stressful
Alan_G, Feb 2022
All I can say is a big thank you especially when we arrived at krakow airport our driver told us not to worry even though we was stuck at the passport control for over 2 hours he still waited highly recomend this company and getting picked up from hotel to the airport coming back right on time many thanks
top transfer
Joanne_M, Jan 2022
got a phone call from the driver when we arrived in the airport, he was waiting with a name card outside ..quick and comfortable journey to apartment .. good correspondence through viator message about return journey . picked up on time another great diver .. great vehicles both times .
Response from Host, Jan 2022
Thank you for your good opinion! Our goal is to provide best experience for our guests and show them that it's good to come to Poland, Cracow especially.
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