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Private Departure Transfer: Hotel in Krakow City To Krakow Airport Balice

Name: Private Departure Transfer: Hotel in Krakow City To Krakow Airport Balice
Brand: Discover Cracow
SKU: 5752KRKAPTHTL
Price: 51.99 USD
Rating: 4.5 (366 reviews)

Badge of ExcellenceKrakow, Poland

Private Round Trip Transfer Krakow Airport

From $51.99

per group (up to 3)

Select Date and Travelers

up to 24 hours before the experience starts (local time)

30 minutes
Pickup offered
Mobile ticket

Overview

Forget trying to hail a taxi as you juggle your luggage. Arrange your one-way airport transfer in advance and skip the hassle of booking a service in Krakow. This convenient form of private transport takes you from Krakow Airport to your hotel, and then back again. Spend more time enjoying your trip and less time puzzling out the logistics. Upon booking you will receive a complimentary gift of a DIY Krakow audio guide in English.

Skip the long airport taxi lines!
Convenient and stress-free way to start and end your vacation
Friendly and professional driver

What's Included

Meet and greet service
Professional English-speaking driver
Transport by air-conditioned private car
Child seats, if required
Door to door service
Car park costs
Departure private transfer

Gratuities
Additional stops

Meeting and Pickup

Pickup points

Select a pickup point

Drop-off point

John Paul II International Airport Kraków-Balice
Kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland

Pickup details

DEPARTURE Airport transfer: the driver waits for 10 min from the set pick-up time in the hotel lobby. Please be advised that pick-up is scheduled 2,5 hours prior to flight departure time. Please contact your local supplier in order to change your pickup time for the departure flight no later than 24h before the flight.

What To Expect

Enter your details when you book, and your transfer is confirmed automatically. When you land in Krakow, your driver will meet you at the arrival hall, show your confirmation voucher to the driver and then step inside your waiting transportation to ride comfortably to your hotel.

For your return trip, your private vehicle will be waiting for you at the prearranged time. End your trip with ease, and arrive at Krakow Airport in time for your flight. This round-trip transfer service is available 24 hours a day, seven days a week to accommodate any travel schedule.

Additional Info

Confirmation will be received at time of booking
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
Each traveler is allowed to carry one standard-size piece of luggage, weighing no more than 44lbs (20kg). Oversized or excessive luggage charges apply
Not wheelchair accessible
Children under 12 years must travel in a child seat. Please advise at the time of booking under 'Special Requirements' if you need any

Adult pricing applies to all traveler
Near public transportation
Infant seats available
Most travelers can participate
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Featured review

Stacy_L

Our driver was at the airport waiting on our arrival despite a delay at Stansted. Although he didn't speak perfect English, he could understand what we meant and found my attempt at pronouncing where we were staying entertaining ! haha. The car was pristine, lots of room and was very comfortable. On the way back, our driver was excellent. He picked us up from our apartment with plenty of time and we had a lovely chat on the way back to the airport. Shame he had to bring us back as we'd have loved to have stayed. A very efficient service and we'd recommend them for any transfers.

Reviews

4.5

366 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 366 reviews

Disappointed

Julie_P, Apr 2024

Driver came at wrong time. Waited an hour and had to call to see where he was. Not good for Viator ..

Response from Host, Apr 2024

Thank you for choosing Discover Cracow. We are very sorry for the situation. I just want to point out that we pick up customers 2.5 hours before departure. Maybe there was a misunderstanding when providing the pick-up time and we got the pick-up time instead of the departure time.

Early Pick-up

JoelP_B, Mar 2024

The timeliness and professionalism of our driver, Paczka, was remarkable. Early 3:30 AM pick up. Was at the airport in 15 minutes. On the way, the driver shared a bit of history of Krakow and sights to see if we ever decide to return. This service is highly recommended.

Response from Host, Mar 2024

Thank you for choosing Discover Cracow! We are very pleased to read your opinion. We do everything to make our services as professional as possible. I hope you will choose Discover Cracow again!

Nice clean car with a reliable service

William_B, Jan 2024

Nice clean Mercedes MPV that appeared promptly and on time, with good communications. It was our transfer from hotel to Krakow airport, so didn't want to rely on public transport on New Year's Day. Only tip is to be sure when booking to put in the time of your flight, not the time of your desired pick up (which is how I read their question), since we were nearly picked up at 5.30 am!

Response from Host, Jan 2024

Thank you for choosing Discover Cracow! We are very pleased to read your opinion. We do everything to make our services as professional as possible. I hope you will choose Discover Cracow again!

Excellent service

Garry_A, Nov 2023

Driver was on time and very professional. Car was clean and enough room for four people and 2 large suitcase

Response from Host, Nov 2023

Thank you for choosing Discover Cracow! We are very pleased to read your opinion. We do everything to make our services as professional as possible. I hope you will choose Discover Cracow again!

Never arrived to collect us

Kevin_T, Jul 2023

Booked a 0415 transfer and the driver never showed up and the contact number provided is only answered during normal office hours. We ended up having to pay extra to find a taxi to do the transfer

Response from Host, Jul 2023

Dear guest, thank you for your reviev. We are very sorry for this experience. We will try to find out what happened in this particular situation and we will not allow something similar to happen again

Awful service . Will never use again . Driver didn’t show up

CLAIRE_M, May 2023

I paid and had confirmation driver would pick us up at the hotel to take us to airport . After waiting half an hour no driver showed up and no contact from company. I also had no tel number to call . We had to quickly get 2 taxis for 5 adults at our own cost . Despite leaving numerous messages the company have failed to respond to me at all to refund me . This is the most important pick up to get you to the airport on time to catch a flight. Not showing up is disgusting. Luckily our taxis sped to the airport and we caught our flight. I would never trust or use this company ever again . Totally let down and ruined the last moments of our holiday due to the stress caused. I am now out of pocket having paid and no refund and having also paid for 2 taxis. I have had no communication from the company at all about this .

Response from Host, Sep 2023

Thank you for choosing Discover Craow! We are very sorry for the situation. However, we always provide a number to contact in case of any inconvenience. There is a high possibility that the wrong pick-up time has been given, because for departures, the flight time must be entered, not the pick-up time. We apologize for the situation.

Excellent service

Rod_J, Apr 2023

Sebastian was early for pickup and let us know. He was friendly and the car was roomy for all our luggage and the four of us. Excellent.

Recommended

Wiktoria_K, Nov 2022

The ride went smoothly, without any problems - the driver was waiting for us and spoke well English, also gave some advices for our stay in Krakow. Highly recommended.

Response from Host, Nov 2022

We are overjoyed to read your review and we want to thank you for the kind words and listing all positive aspects of the service. We are unanimously awaiting your return to Cracow and hope that you will once again choose Discover Cracow.

Professional and reliable transport!

Mick_M, Nov 2022

Highly recommended! English speaking driver was very friendly and helpful. Clean vehicle, got us to airport without any issues.

Response from Host, Nov 2022

Thank you for the review. We are very happy that you appreciate our driver. We are crossing our fingers that you will visit our beautiful city once again and choose our services.

Not great

William_M, Oct 2022

Drop off that wrong hotel & had to walk to the right hotel. Rang them but no one came back. !! Only thing they pick me up ok & on time.

Response from Host, Nov 2022

We want to make every customer happy and we are sorry we weren't able to provide that for you. We hope that in the future we will be able to meet your expectations

Did Go through circumstances beyond our control our flight was cancelled but we were not with refunded our taxi transfer

Christine_H, Oct 2022

Our flight was cancelled less than 24hours before our trip We requested a refund but were refused They took the whole amount for the return trip to the airport even though the return trip was more than 24 hours cancellation !!! Will not use this company again

Response from Host, Oct 2022

The cancellation is possible 24h before the start of the service, can you give us an email about this situation? We will look into that and check your reservation. We are so sorry for the incoveniance.

dont use

Paul_I, Aug 2022

amazing communication to start with as we had to change times and days off pick up due flight change,thats where it ended had to contact numerous times to see were they were on arrival,driver eventually arrived after numerous calls,not what we wanted after a flight,we also had specified flight time the time they gave us i was a bit concerned so i contacted them only for them to ignore ,cue another phone call drivers themselves no issues

Great service, no waiting...

Kathleen_k, Aug 2022

Great service, no waiting around at airport , they were already there waiting for us, and on the return pick up from hotel was smooth , arrived at they time they stated via txt

Great service

Mat_F, Jul 2022

Great service, very friendly service, vehicles very new and up to date very prompt and professional thanks.

Response from Host, Jul 2022

Dear Customer, Our customers always come first and we want to provide them with the best service possible, so we are glad that you appreciate it. We are crossing our fingers that you will visit our beautiful city once again and choose our services. With best regards, Discover Cracow Team

Let down the day before we flew

Sarah_O, Jul 2022

Mixed experience. Despite booking months in advance and reconfirming twice our pick up was cancelled the day before we flew. Apparently they could not get a driver. I a, glad we got 24 hours notice and we’re not allowed to find out on the day or after we landed but I a, very disappointed that despite everything they chose to cancel our booking. They offered a refund and this was processed via Viator for 50% of the cost of the return booking. However, taking a taxi cost us a lot more than the refund so we were left out of pocket. Therefore I cannot recommend this company. Return journey to airport was without incident.

Response from Host, Jul 2022

Dear Sarah, We are very sorry about this situation. We know this must be disappointing as you have booked months before. Unfortunately we only learned the day before that there are no drivers that will be able to do this tranfser. We did everything we can to find you a replacement for that day but unfortunately couldn't. We hope we can make it up to you on your next visit to Poland. Best regards DiscoverCracow

Scam

KellyJace_H, May 2022

Did not show at all got a cab which was cheaper and nicer car. Complete scam and I’d never touch it again.

Reliable airport transfer

Sharon_W, May 2022

Always nervous when ordering a taxi in case doesn’t turn up. No issues with this. Was waiting in arrivals with board with my name on it and arrived at 4am to take us back. Thank you!

Great airport transfer

Karen_R, Apr 2022

Our driver waited, sign in hand and smile on face. He helped with baggage, drove safely and was a great local guide, sharing information about the area, places to visit, good food and when to be cautious etc. we felt really looked after and relaxed arriving at our rented apartment. Thank you.

Made my weekend break less stressful

Alan_G, Feb 2022

All I can say is a big thank you especially when we arrived at krakow airport our driver told us not to worry even though we was stuck at the passport control for over 2 hours he still waited highly recomend this company and getting picked up from hotel to the airport coming back right on time many thanks

top transfer

Joanne_M, Jan 2022

got a phone call from the driver when we arrived in the airport, he was waiting with a name card outside ..quick and comfortable journey to apartment .. good correspondence through viator message about return journey . picked up on time another great diver .. great vehicles both times .

Response from Host, Jan 2022

Thank you for your good opinion! Our goal is to provide best experience for our guests and show them that it's good to come to Poland, Cracow especially.

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