Guided Tour Krakow to Auschwitz-Birkenau with pickup options

Krakow, Poland

7 Hour Day Tour to the Auschwitz Birkenau Museum Tour from Krakow

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From $40.34

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up to 24 hours before the experience starts (local time)

7 hours 30 minutes
Pickup offered
Mobile ticket
Offered in: English

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Krakow, Poland

Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow

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Auschwitz-Birkenau Guided Full-Day Tour from Krakow with Private Transport

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from $345.01

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Overview

Auschwitz-Birkenau Memorial and Museum makes up an integral part of Krakow’s history. Make sure your day trip to the UNESCO World Heritage Site is as relaxed as the rest of your holiday on this full-day tour. As well as hotel pickup and drop-off, entrance fees and a guided tour of the Auschwitz-Birkenau Memorial and Museum are included for added convenience.

Full-day trip to Auschwitz-Birkenau Memorial and Museum from Krakow
Travel to the UNESCO World Heritage Site with ease
Hotel pickup and drop-off mean no getting lost
Entrance fees and a guided tour of the former concentration camp are included

What's Included

Hotel or Meeting Point pickup
Transport by air-conditioned Bus
English speaking licensed driver
Professional local guide
Headsets to hear the guide clearly
Hotel or Meeting Point drop-off
Skip-the-line entry ticket to Auschwitz-Birkenau Memorial & Museum

Food and drinks

Meeting and Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

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Pickup points

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End point

This activity ends back at the meeting point.

Pickup details

Important note! You choose your preferred pickup time. Your preferred time is not guaranteed. Departure is possible between 6:00 AM and 1:30 PM. You will be informed about the exact departure time the day before the tour. We will pick you up from your accomodation/hotel address or meeting point in the city center of Cracow (alternatively as close as possible of your address) For customers who do not require pickup, the tour begins at one of 5 meeting points to choose from in the city center.

What To Expect

Panstwowe Muzeum Auschwitz-Birkenau

3 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Important note! You choose your preferred pickup time. Your preferred time is not guaranteed. Departure is possible between 6:00 AM and 1:30 PM. You will be informed about the exact departure time the day before the tour.
Not wheelchair accessible
Break during the sightseeing takes around 10 minutes
The service does not include lunch
Museum is closed on the following dates: 1st of January, first day of Easter, 16th of April and 25th of December.
Infants must sit on laps

Infant seats available
Most travelers can participate
The maximum size of backpacks brought into the Museum cannot exceed dimensions 30x20x10 cm.
For all bookings we need full names of all participants (same as in ID or passports). You will be also asked to have your ID during the tour.
Operates in all weather conditions, please dress appropriately
This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

4.0

418 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

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Showing 1-10 of 418 reviews

“Speed march”.

Mary_Y, Apr 2024

We had been looking forward to experiencing this trip having knowledge of the history about the Holocaust. The memory that will remain with me most is the corridor of photographs of selected prisoners also the hair and possessions. The pick-ups happened as expected after being delayed from a morning trip to the afternoon ( informed by email but without explanation) Whilst the guide was knowledgeable we felt very “ rushed” and were not given the opportunity to read and absorb the information. We were very much aware of previous and following groups. It was all too hurried. I would have paid more for a relaxed tour with smaller groups. Travellers should be made more aware of the uneven ground also stairs without hand rails.

Very very sad

Deborah_M, Mar 2024

It wasn’t what I was expecting I preferred the 2nd camp to the first one I taught it would of been more graphic

Very educational but heartbreaking

Gemma_C, Feb 2024

Good communication from tour operator. Air conditioned coach and very thorough guide. Headsets provided.

Moving Experience

Jill_L, Dec 2023

Our guide was very informative and passionate about the subject. It was a very moving experience. We were very encouraged to see so many young people wanting to experience the tour to keep the awful atrocities in our minds.

terrible communication and planning from the tour operator. Great tour though.

Rene_V, Dec 2023

So first of all the tour itself was great. But that's mainly organised by Auschwitz itself. I booked a tour with a pick up time of 10 am. The night before the tour, i got a whatsapp massage of the operator. They told me that your pick up time changed to 5.40 AM!!!! An hour or 2 is acceptable for me but this is not. We barely arrived in Krakow by that time. The worst thing for us was, that they did not respond in any way on my whatsapp messages. I told that about the fact that we might not make that time, no reponse. I would not recommend this company.

great

Andreu_A, Dec 2023

The logistics were very efficient, the guide was very clear. The visit is very impressive. Highly recommended.

Emotive and poignant day.

helen_w, Nov 2023

Really hard hitting day. Makes you think and react to the unimaginable events that happened here. Everyone should visit her to remember what happened. It should never be forgotten. Excellent guide - really knowledgeable.

stressful and awful

Jane_H, Oct 2023

I booked this tour for 6 people and downloaded tickets prior to travelling to Kracow . We waited in the hotel but 15minutes after the pick time the hotel called the tour provider ( Super Cracow Tours) only to be told they had no record of our booking . As you can imagine this caused problems as we already had other visits planned for the remaining days of our holiday. We then had to pay for taxis and entrance fee ti enable us to visit as planned. Shocking service to say the least.

I found the booking process very easy and we were told on the Thursday where and what time we were going to be picked up

Diane_S, Oct 2023

I found the tour very interesting and also very emotional with what they all went through, and you had to go to believe it actually happened, the guide who we had was very good and told us about the conditions that they had to go through, and what was really good was the headphones that they gave us so we could hear everything the tour guide told us.

Given wrong pick up time...

Mark_S, Oct 2023

Given wrong pick up time , only had one ticket for both of us , were told they might not let my wife in because she had no ID. Never use this company again.

Auschwitz coach trip.

Donna_A, Oct 2023

Excellent tour guide. Very knowledgeable. Very well organised. Picked up by taxi at hotel to meet coach. Very good value for.money.

Auschwitz Tour

kim_d, Oct 2023

Excellent Communication from the tour company. The pick up, drop off and guides fantastic. An experience everyone should witness.

Trip well worth it in every way

ROBERTDavid_R, Oct 2023

The whole experience was moving . Our guide was very knowledgeable. Our guide made no mention of Dr Mengela

Waste of money

mick_r, Sep 2023

Very dissapointed the guide didn't say a lot at all and when she did she whispered so no one could hear her. Total waste of money i asked questions but got no answers so learnt nothing. Very long wasted dayWe were rushed around as if she was late for something.

Guided Tour Krakow to Auschwitz-Birkenau

Charles_N, Sep 2023

Excellent tour, the guide was very informative and knowledgeable and gave a great insight into the history of this event.

Amazing

fiona_c, Sep 2023

It was amazing tour, even tho you know the history it's totally different see it in person. Definitely wear comfortable shoes and take water.

An experience of Auschwitz

DENISE_A, Sep 2023

Understanding, on a deeper level the dreadful conditions ordinary people had to endure. The inhumanity the nazis were capable of. Seeing all the pictures of the women and men who had died there, was heart wrenching. A sobering and centering experience, a part of history that must never be forgotton.

The concentration camps...

MichaelPeter_K, Sep 2023

The concentration camps are a must see experience , with so much human emotion attached, this is an awe inspiring if sad and distressing experience. A Must see visit near Krakow. The downside was that we were very disappointed that we weren't picked up at our hotel and had to make our way separately to a meeting point nearly a mile away !! this is especially so because we booked our hotel specifically because it was one of the meeting/ pick up places and we also booked your tour over other providers and paid more because of the convenience of it being one of the pick up point. we only found out this was changed the day before .

Too rushed

Darren_R, Sep 2023

Our guide was very informative, but I found the whole experience rushed, a lot of walking was involved and it should be remembered not everyone can walk at the same speed, especially when some of the ground is by a flat smooth way. This was very evident when at the end of tour we were told there would be a 15 minute refreshment brake, but the 10 minute walk back to the refreshment area wasn’t taken into account. Also pick up and drop off at our hotel was promised yet we were dropped off a kilometre away from our pick up point. We also found the driver very erratic at one point having to brake very hard at a public crossing, I also noted he did not take a direct route ( I used navigation)but kept diverting onto a slower one, I estimate we lost some 20 minutes due to this. All in all a formative guide but a rushed tour.

Would recommend for ease of visit

Karen_W, Aug 2023

This made the trip to Auschwitz-Birkenau easy to navigate with less walking for older members of our group. It was very warm when we visited, so it was nice to have a pickup right by the gate. Driver was safe and considerate. We were fortunate to have our tour guide ride along in our van so we could ask additional questions on the return trip to Krakow. A couple recommendations: (1) provide water and an optional lunch. We would have gladly paid extra for a bag lunch and extra water. (2) Our pickup time was pushed back by almost an hour. The email was clear but the app information didn't change. We called to confirm that we weren't going to miss our ride, but it would have reduced our stress a bit if the app was live to show the updated time.

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