Guided Tour Krakow to Auschwitz-Birkenau with optional Pickup

Krakow, Poland
7 Hour Day Tour to the Auschwitz Birkenau Museum Tour from Krakow
Likely to Sell Out

From $40.94

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 7 hours 30 minutes
  • Pickup offered
  • Mobile ticket
  • Offered in: English


Auschwitz-Birkenau Memorial and Museum makes up an integral part of Krakow’s history. Make sure your day trip to the UNESCO World Heritage Site is as relaxed as the rest of your holiday on this full-day tour. As well as hotel pickup and drop-off, entrance fees and a guided tour of the Auschwitz-Birkenau Memorial and Museum are included for added convenience.
  • Full-day trip to Auschwitz-Birkenau Memorial and Museum from Krakow
  • Travel to the UNESCO World Heritage Site with ease
  • Hotel pickup and drop-off mean no getting lost
  • Entrance fees and a guided tour of the former concentration camp are included

What's Included

  • Hotel or Meeting Point pickup
  • Transport by air-conditioned Bus
  • English speaking licensed driver
  • Professional local guide
  • Headsets to hear the guide clearly
  • Hotel or Meeting Point drop-off
  • Skip-the-line entry ticket to Auschwitz-Birkenau Memorial & Museum
  • Food and drinks

Meeting And Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

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Pickup points

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End point

This activity ends back at the meeting point.

Pickup details

Important note! You choose your preferred pickup time. Your preferred time is not guaranteed. Departure is possible between 6:00 AM and 1:30 PM. You will be informed about the exact departure time the day before the tour. We will pick you up from your accomodation/hotel address or meeting point in the city center of Cracow (alternatively as close as possible of your address) For customers who do not require pickup, the tour begins at one of 5 meeting points to choose from in the city center.

What To Expect

Panstwowe Muzeum Auschwitz-Birkenau

3 hours Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Important note! You choose your preferred pickup time. Your preferred time is not guaranteed. Departure is possible between 6:00 AM and 1:30 PM. You will be informed about the exact departure time the day before the tour.
  • Not wheelchair accessible
  • Break during the sightseeing takes around 10 minutes
  • The service does not include lunch
  • Museum is closed on the following dates: 1st of January, first day of Easter, 16th of April and 25th of December.
  • Infants must sit on laps
  • Infant seats available
  • Most travelers can participate
  • The maximum size of backpacks brought into the Museum cannot exceed dimensions 30x20x10 cm.
  • For all bookings we need full names of all participants (same as in ID or passports). You will be also asked to have your ID during the tour.
  • Operates in all weather conditions, please dress appropriately
  • This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Traveler Tips

Take water as it can get very warm in poland especially in June.
Book early as polish tourists want to visit too so annual holidays can make it very busy.
Reviews by Viator travelers. We perform checks on reviews


397 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 397 reviews
Very educational but heartbreaking
Gemma_C, Feb 2024
Good communication from tour operator. Air conditioned coach and very thorough guide. Headsets provided.
Moving Experience
Jill_L, Dec 2023
Our guide was very informative and passionate about the subject. It was a very moving experience. We were very encouraged to see so many young people wanting to experience the tour to keep the awful atrocities in our minds.
terrible communication and planning from the tour operator. Great tour though.
Rene_V, Dec 2023
So first of all the tour itself was great. But that's mainly organised by Auschwitz itself. I booked a tour with a pick up time of 10 am. The night before the tour, i got a whatsapp massage of the operator. They told me that your pick up time changed to 5.40 AM!!!! An hour or 2 is acceptable for me but this is not. We barely arrived in Krakow by that time. The worst thing for us was, that they did not respond in any way on my whatsapp messages. I told that about the fact that we might not make that time, no reponse. I would not recommend this company.
Andreu_A, Dec 2023
The logistics were very efficient, the guide was very clear. The visit is very impressive. Highly recommended.
Emotive and poignant day.
helen_w, Nov 2023
Really hard hitting day. Makes you think and react to the unimaginable events that happened here. Everyone should visit her to remember what happened. It should never be forgotten. Excellent guide - really knowledgeable.
stressful and awful
Jane_H, Oct 2023
I booked this tour for 6 people and downloaded tickets prior to travelling to Kracow . We waited in the hotel but 15minutes after the pick time the hotel called the tour provider ( Super Cracow Tours) only to be told they had no record of our booking . As you can imagine this caused problems as we already had other visits planned for the remaining days of our holiday. We then had to pay for taxis and entrance fee ti enable us to visit as planned. Shocking service to say the least.
I found the booking process very easy and we were told on the Thursday where and what time we were going to be picked up
Diane_S, Oct 2023
I found the tour very interesting and also very emotional with what they all went through, and you had to go to believe it actually happened, the guide who we had was very good and told us about the conditions that they had to go through, and what was really good was the headphones that they gave us so we could hear everything the tour guide told us.
Given wrong pick up time...
Mark_S, Oct 2023
Given wrong pick up time , only had one ticket for both of us , were told they might not let my wife in because she had no ID. Never use this company again.
Auschwitz coach trip.
Donna_A, Oct 2023
Excellent tour guide. Very knowledgeable. Very well organised. Picked up by taxi at hotel to meet coach. Very good value
Auschwitz Tour
kim_d, Oct 2023
Excellent Communication from the tour company. The pick up, drop off and guides fantastic. An experience everyone should witness.
Trip well worth it in every way
ROBERTDavid_R, Oct 2023
The whole experience was moving . Our guide was very knowledgeable. Our guide made no mention of Dr Mengela
Waste of money
mick_r, Sep 2023
Very dissapointed the guide didn't say a lot at all and when she did she whispered so no one could hear her. Total waste of money i asked questions but got no answers so learnt nothing. Very long wasted dayWe were rushed around as if she was late for something.
Guided Tour Krakow to Auschwitz-Birkenau
Charles_N, Sep 2023
Excellent tour, the guide was very informative and knowledgeable and gave a great insight into the history of this event.
fiona_c, Sep 2023
It was amazing tour, even tho you know the history it's totally different see it in person. Definitely wear comfortable shoes and take water.
An experience of Auschwitz
DENISE_A, Sep 2023
Understanding, on a deeper level the dreadful conditions ordinary people had to endure. The inhumanity the nazis were capable of. Seeing all the pictures of the women and men who had died there, was heart wrenching. A sobering and centering experience, a part of history that must never be forgotton.
The concentration camps...
MichaelPeter_K, Sep 2023
The concentration camps are a must see experience , with so much human emotion attached, this is an awe inspiring if sad and distressing experience. A Must see visit near Krakow. The downside was that we were very disappointed that we weren't picked up at our hotel and had to make our way separately to a meeting point nearly a mile away !! this is especially so because we booked our hotel specifically because it was one of the meeting/ pick up places and we also booked your tour over other providers and paid more because of the convenience of it being one of the pick up point. we only found out this was changed the day before .
Too rushed
Darren_R, Sep 2023
Our guide was very informative, but I found the whole experience rushed, a lot of walking was involved and it should be remembered not everyone can walk at the same speed, especially when some of the ground is by a flat smooth way. This was very evident when at the end of tour we were told there would be a 15 minute refreshment brake, but the 10 minute walk back to the refreshment area wasn’t taken into account. Also pick up and drop off at our hotel was promised yet we were dropped off a kilometre away from our pick up point. We also found the driver very erratic at one point having to brake very hard at a public crossing, I also noted he did not take a direct route ( I used navigation)but kept diverting onto a slower one, I estimate we lost some 20 minutes due to this. All in all a formative guide but a rushed tour.
Would recommend for ease of visit
Karen_W, Aug 2023
This made the trip to Auschwitz-Birkenau easy to navigate with less walking for older members of our group. It was very warm when we visited, so it was nice to have a pickup right by the gate. Driver was safe and considerate. We were fortunate to have our tour guide ride along in our van so we could ask additional questions on the return trip to Krakow. A couple recommendations: (1) provide water and an optional lunch. We would have gladly paid extra for a bag lunch and extra water. (2) Our pickup time was pushed back by almost an hour. The email was clear but the app information didn't change. We called to confirm that we weren't going to miss our ride, but it would have reduced our stress a bit if the app was live to show the updated time.
A must do
suebiggs, Jul 2023
Although a very sombre experience it was excellent and learnt so much The guide was passionate and gave clear informative information couldn't of asked for more
Excellent tour
Tracy_H, Jul 2023
Very moving visit. Excellent guide at the camps and very friendly coach tour guide. Only negative was I would have liked to have had a little more time there, we only had an hour and a half at each camp.

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