Dear Elizabeth_S,
Thank you for your feedback! We're delighted to hear that you found the audio guide easy to navigate, informative, and easy to understand. Providing clear and informative audio guides is important to us, and we're glad to hear that it enhanced your experience during the tour.
We're also pleased to hear that the instructions before the tour were precise and helped set your expectations for the experience ahead.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to ensure that all aspects of our tours meet our guests' expectations.
Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another wonderful experience in the future.
Best regards,
Evan Evans Team