Hello,
We want to thank you for your review which was a surprise and full of lies.
Here I will answer all your questions just to be clear:
First: You didn't have admission fees included in the price and you can check the voucher of your booking.
Second: You didn't have lunch included and we never have lunch included in our tours !!
Third: Our guide wasn't rude until you made him nervous and you insult him. And his job was to give you information about the attractions and landmarks, which you didn't like ??!!!
Fourth: We did a professional job to allow you to start the tour at 10 am instead of 9 AM.
Fifth: You didn't have Wifi included in your booking which was an extra service we gave to you and you should pay for it. it's not free by the way.
Sixth: You have visited all the landmarks and the attractions included in your booking.
Seventh: It was a big pleasure from our agency to let you change the date and amended your tour else you should do it the day you booked it.
at the end to be clear that we organize 8 to 10 guided city tours of Marrakech every day and we have never got problems or complaints about you are talking about.
This is not our first city tour of Marrakech and we can't accept all this after 15 years of hard work in Tourism organization