We've never provided bad services, the problem is you that don't know how to go on vacation to an elegant city and business like ours, your group asked to change the bikes like 20 times and we did for you and now we are the bad guys? It would be wonderful if you never come to our shop again, we don't need customers like you. For your info the other bike shop that you referred is also mine. You can take your lack of respect and education somewhere else.