Firstly I apologize that you are disappointed. We never want any guest to feel like they didn’t learn anything. Our goal is for everyone to have fun and learn about the city we love so very much.
This is a French Quarter tour so if you walked around the area prior to the tour I am sure you saw some of the locations previously. However this tour goes into great detail on the properties it visits and passes by. We have given this tour since 2014 and I have never heard anyone say they didn’t learn anything in fact all the reviews on here were stellar prior to yours. Ten 5 star reviews and one 4 star review written by guests. I personally contact guests randomly and ask them for feedback and this review really blows my mind. It was brought to my attention by the tour guide (who happens to be the co owner of the company) that you wanted him to take you and your husband to see the pyramid tomb in St Louis Cemetery 1. As he explained, the reason he was unable to take you to that particular cemetery is
1. That wasn’t a part of the tour
2. The St Louis Cemetery 1 it isn’t in the French Quarter (this is a French Quarter tour and the description is clear)
3. St Louis Cemetery 1 personally hosts tours during the day only. There are some tour companies that work with the cemetery as it is closed off to the public and they require everyone to go in with a tour guide. You would need to book a tour with the cemetery or company that works for the cemetery. Our company only offers French Quarter tours. Even if my tour guide had taken you out of the French Quarter and walked you to the cemetery it would have been closed!
As far as the locations, every location listed on this tour itinerary was on the tour you attended. The tour route actually would make it near impossible for you to miss a location due to where it departs and concludes. If you are referring to St. Louis Cemetery 1 it is not listed on this tour description. From what I see it appears as though you assumed that the cemetery / mass burial ground that the description lists was St Louis Cemetery 1 however that is a different cemetery. We visit the cemetery / mass burial ground that is located in the French Quarter and guests are given a narration that provides history behind it and the surrounding area.
Again, I apologize that you didn’t get what you expected. Have a blessed day. Kind Regards- Ashli