Puerto Plata

Puerto Plata City Tours with Rigo / Leonel / Marlény and Agustin

Badge of ExcellencePuerto Plata, Dominican Republic
Puerto Plata City Tours
  • 4 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Skip the hassle of looking up public transport schedules and instead see the best of Puerto Plata in just a few hours, with a private driver taking you to a curated list of interesting sights. Learn how local products are made with visits to a rum factory, cigar factory, and amber museum. The excursion also reaches the San Felipe Fortress, which offers exceptional views, and the Central Park.
  • Ideal for travelers short on time: enjoy a wide variety of Puerto Plata sights
  • Avoid crowded public transportation and enjoy a private ride
  • See some of the most transparent amber specimens in the world
  • Learn more about the rum making process at a rum factory

What's Included

  • WiFi on board
  • rum factory
  • Chocolate factory
  • cigar factory
  • San Felipe Fortress
  • amber gallery museum
  • umbrella street
  • Paseo de doña blanca / Rosada street
  • Cableway

Meeting and Pickup

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

  • 11/12/2019 - 5/16/2025

    Monday - Sunday : 07:00 AM - 04:00 PM

Pickup details

It includes Pickup in Puerto Plata, Amber Cove and Taino Bay, does not include Pickup from Sosua and Cabarete, you would have to pay an extra cost for pick-up in Sosua and Cabarete. You can bring cash because if you only bring a credit card at the Surbenir store, you they charge the government itebis / We pick you up at hotels Amber cove tourist port & taino bay puerto plata Dominican Republic Pick-up will be inside the amber cove port at the taxi station inside the port you will see a person in a green shirt ask for Rigo / Leonel / marleny o Agustín the Pick-up is at 9am but if your ship arrives later than 9am please contact us to confirm the pick-up time and in Taino Bay we will pick you up inside the port when you leave the ship bengan always to the left pass all the gift shop Chop after the gift Chop you will see a person with a green shirt ask for the person who will be sent to you by private imail or by popdominicantravel tours for more information contact our phone number 1 809 878 9163 Rigo or Leonel 1 829 401 7420. We pick up all our clients within the Amber Cove and Taino Bay Puerto Plata Cruise Ports, you do not have to walk outside the Ports

What To Expect

Puerto Plata Province

4 hours Admission Ticket Free

Macorix House of Rum (Pass By)

Puerto Plata Cigar Club (Pass By)

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • It is wheelchair accessible but we do not have a ramp for the wheelchair you use. Battery only the wheelchair that are closed because we do not have a ramp to go up there is a traveler on the ramp
  • This tour/activity will have a maximum of 40 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

See more

Reviews

5.0
283 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
0
0
0
0
0
Reviews by Viator travelers.
Showing 1-10 of 283 reviews
Enjoyable tour
Kathia_G, Apr 2024
Excellent tour, worth every penny! People were very amiable and we were able to learn a lot about the city.
Response from Host, Apr 2024
Thank you somuch for sharing your experience with us was a pleasure Best regards from Rigo and Leonel popdominicantravel tours
This was fun!
Krishawnda_S, Apr 2024
Rigo was an amazing tour guide. He made sure we had time to participate in all parts of the tour. He was kind and communicated well.
Response from Host, Apr 2024
Thank you somuch for sharing you beautiful experience with us I hope in god see you soon again blessings best regards from Rigo and Leonel popdominicantravel tours
Disappointed
KarenH_B, Feb 2024
We were very disappointed in this tour. It started a half hour late because Rigo was “helping” others. The stops were all places to buy—rum factory, chocolate shop, jewelry shop, etc., none of which held any charm or interest. At the rum stop we were directed into a long hall and he said he would meet us there. We stood around for almost 10 minutes in the dark with no place to even sit down, no Rigo, nothing. So we all walked through, no tour, samples, information. We thought he spent so much time organizing others that he basically forgot about us.
Response from Host, Feb 2024
So sorry about the inconvenience but remember I tell you I have some peope with problems who cannot walk. I have to help him get on the van If you want my personal service, you will have to wait for me because this person was disabled and needed help to get on the van When we got to the Rom factory, I told you wait for me, let me. park and when I return you already entered the factory without having spoken to me or the tour guide,in the Rom factory it was not my fault that I told you to wait for me and you decided to enter alone and that help thing can also happen to you and you would need the my help also because when you get all you going to need help too excuse me for the inconvenience best regards from Rigo and Leonel popdominicantravel tours
Great Way to see Amber Cove
Gayann_G, Feb 2024
We were contacted with specific instructions on where and when to meet our driver. We were meant by a very pleasant and kind young man named Augustin. As I have a mobility issue, he took careful precaution helping me at each stop. Augustin is very knowledgeable, friendly, professional and extremely likeable. He showed my husband and I a wonderful time and we highly recommend Augustin! This is a very good way to learn about and enjoy your time in port and to meet the people of Amber Cove! Thank you again, Augustin!!!
Response from Host, Feb 2024
Thank you somuch for sharing your experience was a big pleasure for us see you soon again best regards from Rigo and Leonel popdominicantravel tours
A fun tour
Donna_S, Jan 2024
This was a fun tour. Rigo was very friendly. A good way to see a lot of the city. However, the “factory tours” are very brief. We spent about 15-20 minutes at a rum factory and sampled a lot of rum, which was fun. The cigar and chocolate factories are more like a store with a few samples. The amber museum is a jewelry store. Our salesperson there was very pushy and the jewelry was very expensive compared to other places.
Response from Host, Jan 2024
Thank you somuch
Had to Cancel, but Guide Was Completely Flexible
Yan_N, Jan 2024
My family had to cancel the tour we booked, because our stop in Puerto Plata was canceled. Rigo, the tour guide, contacted me on the morning of the tour to check in, and when I told him my stop was canceled, he cancelled my booking and fully refunded me. My family really appreciated his promptness, flexibility, and follow-through, and we will definitely book this tour with him if we get to visit in the future.
Response from Host, Jan 2024
Thank you somuch for the review was my pleasure always I will be here for you for next time you like to come best regards from Rigo and Leonel popdominicantravel tours
Rigo is the best
Linda_S, Jan 2024
Rigo was absolutely wonderful. Very friendly and kind. We had a rainy day but he made our tour memorable. He took pictures for us and customized our tour to what we wanted
Response from Host, Jan 2024
Thank you somuch for sharing you beautiful time with me I hope in god see you guys soon again god bless you all best regards from Rigo and Leonel popdominicantravel tours and excursions
Great guide, but other tours might be better value
april_j, Oct 2023
Rigo was a great tour guide and offered lots of insights into the country and it’s people, as well as the locations that we visited. We really appreciated his efforts to keep us comfortable and make sure we had great pictures for our trip home. However, we did have some surprises after booking that you may want to be aware of. Even though our hotel was listed on the options for pick up places we were contacted after booking to let us know that there would be an additional hundred dollar charge for transportation because we were further out of the city Ultimately even with this, it was still a good value for the services provided. You will want to watch out at businesses that you are taken to. They are not so much “tours” as they are sales pitches. While the rum factory (short video followed by a tasting) had items at a good value, things were overpriced everywhere else. Buy your chocolates at a local convenience store instead! I recommend asking Rigo to take you to a different restaurant than the one that’s in the middle of town and maybe ask for some thing closer to the beach. We ended up paying more for lunch at the Ponderosa than we would have in the US and didn’t order anything Significantly different other than the sodas, being bottled and not fountain drinks. Overall, Rigo was on time, had cold water and good air conditioning, got us the best photos, and made sure we had everything we needed. We did two other tours with the person our hotel recommended and they were very good but didn’t provide as many creature comforts as Rigo did.
Response from Host, Oct 2023
Excuse me for the inconvenience but we charged you the 100 dollars because you were more than an hour and 20 minutes from Puerto Plata it was after Cabarete in jardín deportivo and that location is not included in the tours because it is very far from the city and also remember that the tours is 4 hours and with you it lasts more than 8 hours remember o picking you up 9am and bring you back to the resort in Jardin deportivo after cabarete
Perfect
debra_t, Oct 2023
Loved learning about the culture and seeing the beautiful city. Umbrella street the best. So colorful brings happiness.
Response from Host, Oct 2023
Thank you somuch debi and terry for sharing you beautiful experience with us best regards from Rigo and Leonel popdominicantravel tours and excursions
Excellent service
Donna_H, Sep 2023
Rigo was amazing! I was pleased with his service. He was on time for pick up and Rigo took his to time to show us around the city, allowed us to take pictures, stop at local shops. I would definitely recommend him to others.
Response from Host, Sep 2023
Thank you somuch for trusting me and my team and prefer ours services with hope in god see you soon again blessings Best regards from Rigo and Leonel popdominicantravel tours and excursions company
Hands down, THE BEST!
Jenny_W, Sep 2023
Once we booked, Rigo confirmed where he would meet us. He was so amazing! The trip he planned for us was EXCELLENT! I highly recommend booking!
Response from Host, Sep 2023
Thanks for somuch for sharing you good experiences with us was a big pleasure for us I hope In god see you soon again blessings best regards from Rigo and Leonel popdominicantravel tours
Good value
luvusports1, Aug 2023
Driver Rigo was great...van was new...price ŵas right. He took us to just the places we wanted, with bathroom breaks when needed. Took pictures for us to make great memories.
Response from Host, Aug 2023
Thank you somuch for sharing you good experiences with us best regards from Rigo and Leonel popdominicantravel tours and excursions
Great half day tour of Puerto Plata
jimhessler, Jun 2023
Jose was our guide and did a great job showing us the highlights of this wonderful city. His love of and knowledge of Puerto Plata really showed. We were a bit hesitant about the cigar factory tour - our expectations were pretty low, but my wife got to roll a cigar herself and it turned out to be a real highlight. The rum factory, pink street, umbrella street, independence park and the fort were all great things to experience. Jose made sure we were comfortable and got the most out of our day. I highly recommend this tour.
Response from Host, Jun 2023
Thank you somuch for sharing you beatifull experience with us was a placer for us I hope in god see you soon again blessings 𝐁𝐞𝐬𝐭 regards from Rigo and Leonel popdominicantravel tours
A great experience!
Stephanie_L, Jun 2023
Agustín did a wonderful job on our tour. He stayed within the vicinity of us the whole time so that we never felt uncomfortable touring a city as 2 women, he was friendly and knowledgeable and we got to see many highlights of Puerto Plata.
Response from Host, Jun 2023
Thank you somuch for sharing you beautiful experience with us I hope in god see you soon again blessings best regards from Rigo and Leonel popdominicantravel tours and excursions
Fun tour
Vinnie_A, May 2023
Tour was great. Guide was very friendly and informative. Got to take many great pictures. Just be wary of shops attempting to charge you 4x the price they would charge locals
Response from Host, May 2023
Thank you somuch was a big pleasure for us I hope in god see you soon again regards from Rigo and Leonel popdominicantravel tours company
Fun Casual Way to See the City!
Jessica_U, May 2023
Our Private Tour was a great way to see the city thru the eyes of a local. Our guide was extremely personable and very knowledgeable! - we (two couples) enjoyed rum tasting, the chocolate factory and the walking tour around the city. I highly recommend booking this tour
Response from Host, May 2023
Thank you somuch for sharing your beautiful experiences with us I hope In god see you soon again blessings a hug from Rigo and Leonel popdominicantravel tours and excursions company
This is a walking tour !
Elizabeth_G, Apr 2023
Overall it was a decent tour and our tour guide, Marleny, was great. However, there were two major issues we encountered. Directions where to meet our tour guide were lacking. The directions read verbatim as follows " When you come outside of the ship pass the duty free and the shopping after the shopping you are going to see the bus station inside the port on the left side of bus station you going to see men with green shirt asking for marleny she will be there weithin for you the pick up will be 9:15am inside the port amber cove remenber asking for marleny". Problem - there were many men in green shirts. When asked for Marleny, they claimed not to know who she was or didn't understand the directions I was given. One who pretended to know, directed out of the port terminal and on what felt like a 3 mile hike. Once we reached a point were someone was able to help us, he called the tour company and Marleny came to pick us up. Issue # 2 - it is advertised as "Travel between dispersed sites in a private air-conditioned vehicle". Once we reached the Puerto Plata Province, it was a walking tour extending over 2 and one-half hours of walking.
Response from Host, May 2023
Sorry for the inconvenient but marleny was inside the port weithin for you I text you 10 day before you come to amber cove and you never respond us to hen you was outside of the port marleny was inside the port so sorry about the inconvenient
Highly recommend this tour
Joe_S, Apr 2023
Knowledgeable driver. Shared a lot of info about the city etc. pick up was easy right outside of the cruise port. Nice clean AC van. Rigo help to take great photos.
Response from Host, Apr 2023
Thank you somuch for sharing your good time with us I hope in had see you soon again
Fabulous tour and guide!
Sandra_C, Apr 2023
Rigo was amazing! He took so much extra time with us, sharing wonderful information about his home- taking us to more than just touristy places. Would highly recommend him!
Response from Host, Apr 2023
Thank you somuch for sharing your experience with us was a big pleasure for me and team meet you and your family I hope in god see you soon again blessings
Best Tour
Daniel_C, Mar 2023
Rigo was best.....It was the best tour during our entire cruise. He gave us personalized attention every step of the way. Excellent all-around tour.
Response from Host, Mar 2023
Thank you somuch was a big pleasure for me I hope in god see you soon again

From $55.00

up to 24 hours before the experience starts (local time)

Compare Similar Experiences

1 / 3
Current
No Photo
Puerto Plata City Tours with Rigo / Leonel / Marlény and Agustin

283

4 hours
Free Cancellation
From
$55.00
No Photo
Private Puerto Plata Airport Transportation

11

45 minutes
Free Cancellation
From
$64.00
No Photo
Puerto Plata City Tours

355

4 hours
Free Cancellation
From
$55.00
No Photo
City tours Puerto Plata

1

4 hours
Free Cancellation
From
$55.00

Explore Similar Things to Do