Dear Traveler,
Thank you for sharing your experience with us!
We're thrilled to hear that your Golden Circle and Glacier Snowmobiling was the best tour you took in Iceland. It's fantastic to know that Albert, provided just the right balance of interesting facts and made your experience memorable. Your feedback regarding layering up for the glacier portion of the trip is greatly appreciated; it's essential for our guests to stay warm and comfortable throughout the journey.
We sincerely apologize for the inconvenience caused by the defective snowmobile at the beginning of your trip. It's disappointing to hear that it affected your experience initially, but we're glad that our team swiftly resolved the issue and provided you with a new machine for the remainder of the tour. Your satisfaction is our priority, and we're grateful for your understanding.
Your recommendation means the world to us, and we hope to have the pleasure of welcoming you back for more adventures in the future!
Best regards,
Ana