Dear customer, we have read your review of the Amalfi coast tour.
The assistant Fabio is a very knowledgeable and professional tour guide and it seems very strange to us that he did not carry out the work as all the other professionals on our staff usually do.
We have investigated and honestly find it difficult to understand your motivation.
this is the report from assistant Fabio:
[15:12, 15/3/2024] fabio this is the review of the private Amalfi coast tour.. give me an explanation pls
[15:17, 15/3/2024] Fabio - Bartoletti: The customers talked to each other all the time. I found the restaurant for them since they wanted a pizzeria and not fish. So I had to change. But I assure you that I found it for them and not them.
[15:18, 15/3/2024] Fabio - Bartoletti: Six customers speak in slang to each other (all women) about their private things, they cannot say that they have not received information on the matter. They didn't give me the chance to speak..
[15:19, 15/3/2024] Fabio - Bartoletti: They wanted to stay for their request for their own business
[15:19, 15/3/2024] Fabio - Bartoletti: And after sitting in the restaurant they sent me away and asked where to meet at the end. For their express request.
our philosophy is to provide a stress-free experience, according to the customer's needs. the assistant does not interfere if the client does not request it. Fabio is a professor of art and history, a well-known archaeologist and if you had given him the opportunity to speak he would have also told you the nature of each stone.
We are sorry if you did not appreciate the education of our assistant, we recommend that you communicate more with the guide or assistant in the future if you want more information.