Dear Ashley,
We appreciate your feedback regarding your recent experience with our Early Vatican Museums Tour: The Best of the Sistine Chapel.
We apologize for any inconvenience caused by the delay in entry and any perception of rushing through the museum.
While we endeavor to optimize the timing to avoid crowds, occasional delays may occur due to unforeseen circumstances beyond our control.
Regarding the pace of the tour, we strive to strike a balance between covering highlights and allowing time for deeper exploration.
However, we acknowledge that individual preferences vary, and some guests may prefer a more leisurely approach.
We do offer alternative tour options that give guests more time for independent exploration, and we would be more than happy to help you find one that better aligns with your preferences.
It's important to note that we have received numerous positive reviews for this tour, and we are committed to maintaining the high standard of service that our guests have come to expect from us.
If you would like to provide further feedback or discuss your experience in more detail, please don't hesitate to contact us at feedback@walks.org.
We hope to have the opportunity to better serve you in the future.
Thank you for choosing us for your Vatican Museums experience.
Warm regards,
Jhonas.
Walks and Devour Tours.