Dear Wil,
I'm Paola from Roma Opera Omnia.
Thank you very much for the compliments, I 'm glad you enjoyed the concert!!
It was a pleasure for me to meet you and sing for you!!
Thank you also for the review, which allows me to remind all our guests of the importance of arriving at the time indicated on the vouchers. Our experience lasts an hour and a half, and arriving punctually at 5.30 pm (as it was written on your voucher and on the Viator website where you purchased the event) you have the opportunity to fully enjoy the view of Piazza Navona, take photos and taste the food and wine at your leisure before the concert, which starts at 6 p.m and ends at 7 p.m.
After the end of the concert we offer our guests the guided tour of the Terrace La Grande Bellezza where scenes of the Oscar winning film was set, with a breathtaking view over Rome.
Unfortunately you missed the initial part of our event, arriving later than the indicated time.
I hope that your next trip to Rome is soon so that I may enjoy your company again!
Look forward to meeting you soon!
Un caro saluto Paola