Dear Jeffrey,
Thank you so much for taking the time to provide feedback and write about your experience on our West Bank Tour.
We are delighted to hear that you enjoyed the trip, met nice people, and found the places you visited fascinating.
In regards to the concerns you raised, first of all we would like to thank you for sharing them. Every feedback we receive is very helpful to us and taken into consideration.
We strive to offer our travelers unique experiences and a well-rounded understanding of the complex Middle East region by sharing multiple narratives. Our intention is not to promote hatred or one-sided narratives but to foster understanding and empathy and encourage open dialogue. Part of the aim of our West Bank tour is to offer travelers a rare opportunity to have an insight on the Palestinian experience.
We do take feedback like this very seriously and will be investigating the issue with our guide to ensure that all future discussions are conducted in respectful and appropriate manner.
If you have any further suggestions or if there is anything else we can assist you with, please do not hesitate to reach out to us. We greatly appreciate your support, and we hope to have the opportunity to welcome you on another tour in the future.
We wish you all the best,
Hadas