Tulum

Private Guided Cenotes and Underground River Exploration

Tulum, Mexico
Guided Cave Exploration
  • 5 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Gain an intimate glimpse of Tulum’s subterranean cave system on this private half-day tour. Explore at a time that works for you and benefit from the undivided attention of your guide as you swim, wade, and snorkel your way through different cave rooms and along the underground river system. Take in the striking rock formations and the enjoy time on your own to swim and take photos.
  • Discover Tulum’s otherworldly underground caverns
  • Benefit from the personalized attention of your private guide
  • Half-day cenote tour from Playa del Carmen or Tulum area
  • Snorkel in an amazing natural open cenote

What's Included

  • Beverages
  • Bottled water
  • Snacks
  • All activities
  • Driver/guide
  • Tour escort/host
  • Use of Snorkeling equipment
  • Air-conditioned vehicle
  • Pick up and drop off provided
  • Gratuities

Meeting and Pickup

Pickup points

Select a pickup point

What To Expect

Cenotes Sac Actun

3 hours Admission Ticket Included

Chemuyil

1 hour Admission Ticket Free

Additional Info

  • Confirmation will be received at time of booking, unless booked within 1 day of travel. In this case confirmation will be received as soon as possible, subject to availability
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Minimum age is 5 years
  • May be operated by a multi-lingual guide
  • Near public transportation
  • A minimum of 2 people per booking is required
  • Infant seats available
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • Phones and Cameras are allowed
  • This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

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Featured review
Monica_B
We had a wonderful time during our excursion with our tour guide, Juan. He was on time, courteous, professional, and packed snacks according to our dietary restrictions. He was also very knowledgeable about the history and science behind the locations we were visiting. It felt like we had another friend in our group with us. He did not rush us and was very laid-back. I highly recommend this excursion.

Reviews

5.0
67 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 67 reviews
10/10 Must Do
46tddwd5j6, May 2024
Underground Cenotes/Caves Exploration was truly a once in a lifetime experience. Juan was an amazing private tour guide. Highly recommend.
Cenote and Underground River tour
Ryan_W, Apr 2024
This was the best experience. Highly recommend the private tour - we had the underground river / cave and open cenote to ourselves. An unforgettable trip!
Personal tour with expert guide
Bill_R, Apr 2024
Wonderful tour of cenote and caverns. Juan was knowledgeable and skillful as our guide for the morning. Would highly recommend for anyone looking for a more personal experience.
Incredible and special experience!
Hollis_R, Apr 2024
Absolutely incredible experience! Juan was so much fun to spend the day with, and you could feel his respect and admiration for these amazing natural spaces. Both the open air cenote and the Caves of Sac Atun were magical, life memory experiences. Juan never rushed us, and it felt like he went out of his way to ensure we understood and experienced just how special these places are. 100% recommend and would happily go again!
Amazing Tour and Tour Guide
seanpmcgrath22, Apr 2024
Definitely worth going with the private tour. Our tour guide Juan was very knowledgeable, and he took us to parts of the Cenote not accessible to the general public. It was incredible, and it was so cool to have a more intimate experience. Definitely the highlight of our trip!
Beneath the Surface: A Personal Journey Through Tulum's Hidden Wonders with Juan
Bryant_B, Apr 2024
Our private tour to Cenotes Sac Actun and Nicte-Ha with Juan from Tulum Underground was an experience beyond words. Juan’s passion and knowledge about these sacred spaces transformed our visit into a deep exploration of nature’s beauty and the intricate geology of the cenotes. The tour was personalized, informative, and unhurried, allowing us to absorb the serene atmosphere and stunning visuals of the underground caves. It’s a unique adventure that provides insights into the natural wonders of Tulum, far removed from the typical tourist paths and highly recommended for those seeking a private and enriching experience.
Cenotes adventure
Brandon_P, Mar 2024
Under water river/cenote was beautiful. Juan was awesome and very informative. Highly recommend this trip.
Iguanas, birds, bats, and monkeys oh my!!
Jason_R, Mar 2024
Our guide picked us up right on time. We had a pleasant drive to a local cenote. There were no real crowds - one family of 4 and then later one couple. We had a pleasant swim and then traveled to the next cenote — the cave. This one is not so much an underground river as a series of flooded caverns. We swam through the walls and formations (wearing life jackets) and peering underwater with our masks and flashlights. It is quiet and serene down there. It is a very unique experience. And when we got back above ground, we ate mangoes and were entertained by the local monkeys.
Great cave experience!
Holli_V, Mar 2024
Loved our tour with Juan. We had a private tour and he picked us up at our hotel in his car. We first went to an open cenote and had the place to ourselves. Beautiful and peaceful. The second cenote was an underground cave that was mostly through water. We walked some and floated mostly through the cave. The cave part was a good 2 hours and it got a little low ceiling at a few points but was beautiful and such a unique experience. Juan was very kind and interesting. A wonderful guide for this tour. Five stars for a unique experience you can only do in this area of the world.
Unique cenote cave experience
Chelsea_S, Mar 2024
Juan was an amazing guide! He picked us up at our hotel, his car was very nice and clean, and a very safe driver. He took us to a peaceful cenote and had snorkel gear so we could look underwater. Then we went to a cenote that was an underwater cave system. We were provided wet suits, life jackets, flashlights and snorkels again. Juan took us through the cave system and it was really amazing and magical. He explained how the cenotes are formed and even took pictures for us and sent them to me later. He provided drinks and snacks in the car. This was truly a unique experience that I had no idea existed here! It was a completely private tour and so glad we went!
Great experience
Amy_K, Feb 2024
The Cenote caves were amazing. Alina was a fantastic guide and Juan was very helpful in communicating and managing our trip.
Highly recommended
Jiayan_N, Feb 2024
Mr Juan was really nice and professional. It was an interesting experience. Highly recommended to try it if you travel to Tulum.
100% a must!
Oliver_H, Feb 2024
If you go to Tulum you must 100% do this. Juan was a wonderful guide. After we visited Grand Cenote a few days before we thought it would be more of the same but we were very happy to experience something totally different. You cover so much area and there are several totally different environments and the private guide is a totally different experience. Bravo!
Wonderful excursion with a professional tour guide
Monica_B, Jan 2024
We had a wonderful time during our excursion with our tour guide, Juan. He was on time, courteous, professional, and packed snacks according to our dietary restrictions. He was also very knowledgeable about the history and science behind the locations we were visiting. It felt like we had another friend in our group with us. He did not rush us and was very laid-back. I highly recommend this excursion.
Book this tour! Very worth your time and money!
Emily_H, Jan 2024
Book this tour! Joel was fantastic, accommodating and will take any photos you want! Private tour is beyond worth it.
Amazing and unique
WYNETTE_Y, Jan 2024
These subterranean landscapes are amazing and unique to this region of the world. Juan was a wonderful guide--knowledgeable, relaxed, and very tuned into whatever we needed. We had an unforgettable time.
Just WOW
Feng_H, Jan 2024
Swimming in the cenotes and the Sac Actun cave system was an amazing and spiritual experience, and we loved every part of it! Our guide, Juan, was very personable and knowledgeable about the history and nature around the jungle. He was also very patient with us, considering that I couldn’t really swim and had never spent much time in water before this trip. The life vest that was provided helped me greatly, and with some tips from Juan I was eventually able to swim and navigate through the stalactites within the cave on my own! This experience was definitely very worth it, and we wouldn’t have been able to do this exploration without Juan.
Best Experience
Aaron_B, Jan 2024
This was such a personable experience and we enjoyed it so much - not to mention so well priced! Juan was absolutely amazing! We felt safe, informed, and fully emerged in the experience. We highly recommend!
Fantastic Experience. Lovely guide.
Rebecca_R, Dec 2023
My husband thought this was so amazing! He said the guide was really lovely, very knowledgeable and even showed my husband breathing techniques to enable him to freedive in the cenotes. He came back with a huge grin on his face. I was unable to attend as I was unwell and I was devastated about it. Very scenic swimming and the caving/underground rivers were very special. Not to be missed.
Breathtaking Tour of The Underground
Tyler_S, Nov 2023
Our Guided Cenotes Tour with Juan was incredible! He’s extremely knowledgeable of the history behind the Cenotes. He helped make this one of the best experiences ever!

From $209.00

Price varies by group size

up to 24 hours before the experience starts (local time)

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