Dear Mitchell
Thank you for your feedback.
Our crew reminds all guests on every round trip that people who have booked a round trip on the Bürgenstock Railway must get off here.
In addition to that you can see the funicular even from a distance when you arrive by boat.
We therefore cannot see why you didn't took of at Bürgenstpck to take the funicular.
We would like to point out that you can ask our service staff and the crew on board at any time and they will be happy to provide you with information.
Nevertheless, we hope to welcome you on board on another occasion.