Thank you for your comment.
We do not understand your complaint, as the tour was carried out in a timely manner, the tour included entrance tickets to the Museum and for the stadium tour and the guided tour in English. The Museum does not have tour in english.
As for the value is what you accepted and paid, no one forced you to pay any extra for the tickets or any other service.
Please note that when you purchase the service through another means and not directly with the agency, you pay service fees, taxes and other values that we did not receive.
The tour was completed in time and form, the services were provided.
We do not deserve a one star rating, out of respect for our work, our guide and the services we have been providing for more than 18 years.
This is the first time that someone has rated us in this way.
The truth is that your comments do not help neither the tourist activity, which was closed for more than 2 years by COVID 19 nor our country.
We regret your comments and wish you to think about what you say and have more empathy with the people who work in tourism.