Dear Janine,
We are truly sorry if the tour didn't meet your expectations.
The tour goal is to know the city of Tigre which has different tourist attractions to enjoy. We are sorry that you had little time to get to know our beautiful city. We will consider your comment in order to improve our service.
Moreover, we would like to specify that the drop off of the tour is at Belgrano C Station because our Retiro station is closed since January. We have designated this last point as the end because it's the nearest one to Chinatown, which is a very tourist spot so that you can continue to enjoy Buenos Aires.
In addition to your comment of our public transport system, in order to take a bus, the train or the subway you need a card called ''sube'', it's personal and rechargeable. We apologize if this situation has caused you problems, it is the method that has to be used for transport in our city.
At last, we wanted to thank you for writing to us, it helps us to improve. Thanks for choosing us.
Tangol Team.