up to 24 hours before the experience starts (local time)
- The time shown on your ticket is NOT your pick up time - You will receive the pick-up time one day before the tour between 1 and 2 pm, each hotel has a different pick-up time, please check your email including the SPAM folder. If you have not received the pick-up details before 2 pm and your excursion is the next day, please contact us by Whatsapp. - If we do not have pick-up availability at your accommodation, you will be assigned the closest meeting point to your hotel. - The pick up time is set according to your location and the availability of the tour. - Travelers who do not provide a hotel name as a pick-up location at least 24 hours in advance will automatically be assigned the meeting point at the Smart Cancun by Oasis Hotel. -We do not offer pick up service at any airbnb or private addresses.
Cenote Saamal
1 hour • Admission Ticket Included
Chichen Itza
2 hours • Admission Ticket Not Included
Temple of the Warriors
10 minutes • Admission Ticket Included
El Caracol
10 minutes • Admission Ticket Included
Gran Juego de Pelota
10 minutes • Admission Ticket Included
Templo de Kukulkan
30 minutes • Admission Ticket Included
Valladolid
30 minutes • Admission Ticket Free
You can cancel up to 24 hours in advance of the experience for a full refund.