Cartagena

Walled City + San Felipe Castle + Optional Popa Convent Cartagena City Tour 5-7H

Badge of ExcellenceCartagena, Colombia
Walled City San Felipe Castle Cartagena 5H

From $97.00

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 5 to 6 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Discover the sights of Cartagena on this day tour across the city. Your guide will lead you to historical locations throughout the walled city, as well as stopping by La Popa to get panoramic views of the sights you visited from above. Break up your journey by tasting an authentic local delicacy.
  • Learn about the history of the places you visit from your guide
  • Taste some traditional Colombian cuisine
  • Meet your guide at your hotel
  • Skip the queues with tickets included in the tour

What's Included

  • Hotel pick-up and drop-off
  • Tour Guide
  • Corn Cakes Stuffed with an Egg
  • Coconut Water
  • All-risk insurance
  • Lunch
  • Extra purchases

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

We pick-up our clients anywhere within Cartagena city - hotels, hostels, Airbnb, vacation rentals, points of interest, and also at Rafael Núñez International Airport.

What To Expect

Walled City of Cartagena

2 hours Admission Ticket Free

Castillo de San Felipe de Barajas

1 hour Admission Ticket Included

Torre del Reloj

10 minutesAdmission Ticket Free

Portal de Los Dulces (Pass By)

Las Bovedas

10 minutesAdmission Ticket Free

Plaza de La Trinidad

5 minutesAdmission Ticket Free

Plaza Santo Domingo

5 minutesAdmission Ticket Free

Sanctuary of Saint Peter Claver

10 minutesAdmission Ticket Free

La Popa Convent

1 hour Admission Ticket Included

Barrio Getsemani

1 hour Admission Ticket Free

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • Be aware this tour is walking
  • If you have a layover in Cartagena please select the airport or cruise ship terminal as a pick-up point for the layover tour.
  • The Tour Guide will contact you the day before in case you have any questions or assist you with any requirements
  • If you are coming from a cruise ship, be sure to select the cruise-only rate from the booking options
  • This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Reviews

5.0
237 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 237 reviews
Excellent Personalized Tour
Matt_M, Apr 2024
Jenny was an amazing guide. She gave us an excellent personalized tour that we will not soon forget.
Fantastic Tour
RACHEL_P, Apr 2024
We got all the history behind the San Felipe and the Pope Convent. The trek to the top of the castle was worth it even in the heat. Lunch at San Nicholas in Getsemaní was fantastic, food great, ambience wonderful and live music to top it off. I didn’t get to walk in Getsemani and Walled City as it was 4pm already and I had a 5 year old with me on this long day. Thankfully we did that a few days before on our own but I wished we got to do that to end off the tour.
Response from Host, Apr 2024
Hola, Rachel! We appreciate you taking the time to leave this review and for letting us know the highlights of your tour around the magical Cartagena. Thank you for choosing us!
The Best of Cartagena
pamela_r, Apr 2024
This was a great tour. Marco was very knowledgable. There was a lot of walking so plan on wearing comfortable shoes. I recommend taking this tour if you want to see the best of Cartagena.
Response from Host, Apr 2024
Hola, Pamela. Thank you for your review. Marco will be happy to read you enjoyed the experience. Thank you as well for the recommendations and for recommending us!
Learning about Cartagena
Elena_J, Mar 2024
Fabian was our tour guide, he did a wonderful job of navigating us through streets, tunnels, traffic and sidewalks! You must have your camera ready on this tour, there are so many jaw dropping murals throughout the tour. We even saw one inspired by Encanto!!! Yes, I would do this again just to see the tunnels and walk the streets early in the morning. Such a beautiful city with a rich history and culture. Take water and wear comfortable shoes, as there is some inclines to overcome.
Response from Host, Apr 2024
Hola, Elena. Thank you so much for your review and for the tips to other travelers. Fabian will be delighted to read you enjoyed so much walking around this charming city. We're proud and happy to know not only that he did the great job he always does, but you would repeat this experience. You're always welcome to visit and we hope to see you again!
Informative, self paced.
Stephanie_B, Mar 2024
Thank you so much John, John was an excellent guide, very considerate and kind, nothing was a problem. Thank you so much for a great day 🙏🏻
Response from Host, Mar 2024
Hola, Stephanie. Thanks to you for your review. We're happy to read Jhon did the amazing job he always does. We hope to see you again in the future!
Disappointed
Alan_A, Mar 2024
The first nightmare was finding our guide. We went all the way from the ship to the Taxi area and back to the ship and back to the Taxi area because we got 15 different stories of where to meet our guide from everyone we asked. Our paperwork said we would be picked up at the ship and it also said we would be met at the end of the pier. we did not have cell service on the ship which made it incredibly difficult to communicate without clear instructions. our guide spoke English, but had an extremely heavy accent, which made it difficult to understand. It was hard to believe that he tutored English! He seemed to know a lot of facts, but it was easier to read the signs at the fort, then to try to understand what he said. The walk-through old town was quite hazardous with broken sidewalks and holes and car zipping down through where we walked. Don’t do this if you have any walking challenges.
Response from Host, Mar 2024
Hola, Alan. We're sorry the experience wasn't as pleasant as you expected. However, we would like to make some clarifications and recommendations for the future. First of all, we understand that the exit of the port is usually a crowded place and it can be confusing to locate oneself at the beginning, but that is the reason why we always suggest our tourists use Whatsapp as the main means of communication because our tour guide sends you the exact location where you should meet when at the port. Asking to other people is not that useful as there are many tour guides from other companies that can be located in different places. Constant communication with your tour guide is key to not have this type of experience. Secondly, Cartagena Walled City streets are narrow and as they remain with the colonial architecture, it happens that some stones are broken. But that is something that is out of our control and it belongs to the original paving. And lastly, we are careful with the selection of our guides and we are sure they have the knowledge and language skills to carry out these services. We know accents are sometimes part of the way of speaking of people, but we'll make sure to advise our guide so he is more aware of his communication. Kind regards Hola, Alan. Sentimos que la experiencia no haya sido todo lo agradable que esperabas. Sin embargo, nos gustaría hacer algunas aclaraciones y recomendaciones para el futuro. En primer lugar, entendemos que la salida del puerto suele ser un lugar muy concurrido y puede ser confuso ubicarse al principio, pero esa es la razón por la que siempre sugerimos a nuestros turistas que utilicen Whatsapp como principal medio de comunicación para que puedan recibir la ubicación exacta donde nuestros guías les esperan cuando estén en el puerto. Preguntar a otras personas no es tan útil ya que hay muchos guías turísticos de otras empresas que pueden estar ubicados en diferentes lugares. La comunicación constante con tu guía turístico es clave para no tener este tipo de experiencias. En segundo lugar, las calles de la Ciudad Amurallada de Cartagena son angostas y como permanecen con la arquitectura colonial, sucede que algunas piedras están rotas. Pero eso es algo que está fuera de nuestro control y pertenece al pavimento original. Y por último, somos cuidadosos con la selección de nuestros guías y estamos seguros de que tienen los conocimientos y las habilidades lingüísticas para llevar a cabo estos servicios. Sabemos que los acentos a veces forman parte de la forma de hablar de la gente, pero nos aseguraremos de asesorar a nuestro guía para que sea más consciente de su comunicación. Saludos cordiales
Just book it!
brittany_j, Mar 2024
My husband and I really enjoyed our time with John. He's very knowledgeable on the history of Cartagena and was very patient with us throughout our time with him. I 100% recommend this tour.
Response from Host, Mar 2024
Hola, Brittany! Thank you so much for this review and for recommending us. We're glad to read that you enjoyed touring around the charming Cartagena with such a nice tour guide as John. He'll be happy yo read your comment. Thank you for choosing us!
Awesome
Granalyn_P, Mar 2024
Our guide Raul was very knowledgeable. We liked that we were the only ones on his tour. We saw alot in a span of 5 hours.
Response from Host, Mar 2024
Hola! Many thanks for this review. We're happy to read Raul did a great job and you got to visit and learn about the main places of the magical city of Cartagena.
One of the best tour guides
Cho, Feb 2024
Our tour guide Nicanor is excellent very patient and done his job above and beyond. He took care of customers well. Some tour guides just work for money and want to get it done. Nicanor Velasquez is one of the rare best tour guide and done great job. Will fully recommend him.
Response from Host, Feb 2024
Hola! We deeply appreciate your review. Nicanor will be happy to read you enjoyed having him as the tour guide and you recommend him to anyone. It is our pleasure to know you had a great experience. Thank you for choosing us!
Great tour
joandbryan, Feb 2024
Great full day tour with Nica of the historic centre, castle and Covent. Nica was an excellent guide and speaks good English.
Response from Host, Feb 2024
Hola, Joan. Thank you for this review. We're glad to know a great job as always. Thank you for choosing us!
Disappointed
Bernadette_P, Feb 2024
My guide Jhon, met me on time and was knowledgeable throughout the tour. I saw many lovely sights and enjoyed the intro to Cartagena. The problem was at the 2.23 hour mark, he told me the tour was over. I pulled out my confirmation that said 5-7 hr tour, w conflicting reference to whether Popa Convent was included. One place said optional, another place said ticket included. So I asked to go to the site since we had plenty of time for the 5 hr window. He declined, contacted the agency who also declined. I kept saying this is to be a 5-7 hr tour. He offered to let Me stay in town and continue to wander myself but we had seen everything on the ‘included’ list (except Popa Convent!) and the tour was ended. I was stunned. I was solo and he said I just didn’t take the same time as a group. In all the years of using Viator, this has never happened. I registered as a solo, and never was the length of the tour adjusted. The agency knew it was one person, and Jhony had full control of our pace and activity. Singles, beware!!
Response from Host, Feb 2024
Dear Bernadette. We are really sorry for the inconvenience during this tour. On the one hand, just as the description of the tour and the rates of the booking show the tour takes from 5 to 7 hours depending on the option you chose. In this case, you took the 5-hour option (not the 7-hour), which did not include La Popa Convent. Our team and our tour guide explained these before the service so there were no misunderstandings. On the other hand, the itineraries of our tours explain that the transfers from the lodgings to the places you visit on the tour are included. You did finish the tour ahead of time but the entire tour did not last only 2 hours but longer. However, we talked directly to the guide to prevent these things from happening again. We're sorry it didn't fulfill your expectations. We'll keep working to improve our services from beginning to end. Sentimos mucho las molestias ocasionadas durante este tour. Por un lado, tal y como muestra la descripción del tour y las tarifas de la reserva, el tour dura entre 5 y 7 horas, dependiendo de la opción que elijas. En este caso, tu elegiste la opción de 5 horas (no la de 7 horas), que no incluía el Convento de La Popa. Nuestro equipo y nuestro guía te explicaron esto antes del servicio para que no hubiera malentendidos. Por otro lado, en los itinerarios de nuestros tours se explica que los traslados desde los alojamientos a los lugares que se visitan en el tour están incluidos. El tour terminó antes de tiempo pero el tour completo no duró sólo 2 horas sino más, ya que incluía el tiempo de traslado. No obstante, hablamos directamente con el guía para evitar que estas cosas volvieran a ocurrir. Sentimos que no cumpliera tus expectativas. Seguiremos trabajando para mejorar nuestros servicios de principio a fin.
AMAZING HISTORICAL CITY TOUR!!!
Dora_L, Feb 2024
All aspects of this tour exceeded my expectations in terms of the pick-up, drop off, historical information provided for each location & pace. This excursion was worth our time & money!!!
Response from Host, Feb 2024
Hola, Dora! Thank you for this brief and yet thrilling review. We're really glad to know you enjoyed so much your experience in Cartagena from beginning to end. This is what we work for. We hope to see you soon in the future!
Not as expected.
Gilda_M, Feb 2024
The description of this tour is great, but our guide cut the tour short because she wanted us to go to a store she works at. A 5-6 hour tour ended up being only 4 hours including the stop at her store. She left several stops out of the tour. We chose this tour for our group because it has all the stops we wanted and we wouldn’t be rushed, but it was not that way. Our driver was excellent.
Response from Host, Feb 2024
Hola, Gilda. We're really sorry for this situation. Sometimes we do not have real-time control of how the tours are done. Indeed this is an event that should not happen by any circumstance. We've already taken action in the matter and checked directly with the tour guide to guarantee these situations don't happen again. We also proceeded with a refund equivalent to the time in which you didn't do the tour. We hope you give us one more chance in the future to compensate for this experience.
Touring Cartagena with a local makes an amazing difference!
Mary_H, Feb 2024
I highly recommend this tour to anyone visiting Cartagena. The tour impressed me most due to our amazing guide Nica Velasquez and our driver Cesar Ospino. Together, they toured myself and my two sisters around to help celebrate my sister's 60th birthday. Nica is a great historian and he makes Cartagena's history relevant and interesting. I enjoyed touring the special tunnels at San Felipe Castle, visiting the Popa Convent and the colorful, art filled and music filled streets of Cartagena. Nica gave us an insider view and made amazing recommendations for the rest of our trip. He even brought us to a local grocery store to help us buy local coffee and rum to bring back home. I highly recommend this tour and would highly recommend Nica Valesquez! Thank you Nica and Cesar!
Fantastic Cartagena City Tour
Geraldine_L, Jan 2024
Our tour of the Walled City was fantastic. I toured with my husband and two friends. Total 4 adults. Our tour guide ( Fabian) pick us up at the hotel on time. He also returned us to the hotel when the tour was completed. He was courteous, professional and friendly. He provided a detailed history of Colombia while in the car. Also, he also gave us a detailed history of all the sights we visited while walking.. We never felt rushed. Awesome experience.
Response from Host, Feb 2024
Hola, Geraldine! Thank you for choosing us to be part of your trip. We'll definitely share this review with Fabian and we're sure he will be as happy as we are knowing you had a terrific time getting to know the main places of the magical city of Cartagena. Thank you and we hope to see you in the future!
Terminal exit is confusing
Chester_M, Jan 2024
Never found the driver. Terminal exit is very confusing. I went to three different exits and he wasn't at any of them. Searched for an hour and gave up.
Response from Host, Feb 2024
Hola, Chester. We're sorry you couldn't find the driver. We are aware that your driver tried to contact you. We actually contact all our customers the day before and send them the indications of the meeting point, as we know it might be confusing and there is always thousands of people at the exit. That is why we recommend all our travelers provide a contact number with WhatsApp so drivers and guides can reach them out and have constant communication throughout the service. This way we can solve any of your needs in real time. We're sorry for the confusion and the inconvenience this may have caused.
Gustavo was a great tour guide!
Joseph_D, Jan 2024
This was a wonderful tour of Cartagena Gustavo was our tour guide, and he was incredibly knowledgeable, patient with all of our questions, gave us recommendations before and after the tour and gave us so much more appreciation for our first trip to Cartagena that we would love to come back in the future. The tour was great, but it would not have been as incredible and memorable, without Gustavo as our tour guide. We highly recommend this tour and highly recommend this tour guide 100%.
Response from Host, Feb 2024
Hola, Joseph! We deeply appreciate your recommending us and more importantly, recommending Gustavo as the guide. We're glad to read you had such a great day walking around Cartagena with him. We would love to be part of your trip whenever you come again! Thank you for choosing us!
Great tour and beautiful sights!
Alex_T, Jan 2024
I highly recommend this tour to anyone visiting Cartagena! Our tour guide Raul was amazing! He is very knowledgeable on the history of Cartagena and will answer any questions you have! The communication throughout was great. We got picked up from our hotel which was a plus! One thing I will say though, is be ready to walk! Walking through the city is beautiful! I would definitely book this tour again when revisiting Cartagena!
Response from Host, Feb 2024
Hola, Alex. We would love to welcome you again when you visit Cartagena or any other part of Colombia. We're glad to know you enjoyed your tour and that Raul did the amazing job he always does. It is indeed a very complete tour with a lot of walking and learning but really worth doing. Thank you for choosing us!
I’d give 10 stars if I could!!!
Candace_L, Jan 2024
Absolutely wonderful tour and an even more amazing tour guide! He was the best and extremely knowledgeable. He was patient and welcomed questions. Impeccable! Really enjoyed this tour and delightful local experience. An absolute must have during your stay in Cartagena!
Response from Host, Feb 2024
Hola, Candace! We're so thankful for your review and for that title!!! We love knowing you had such a memorable experience while visiting the charming city of Cartagena. We're happy to have a great time with tour guides always ready to help and befriend the travelers. We'd love to be part of your trips in the future!
Disappointing experience, waste of time
kleymanella, Jan 2024
It was most disappointing experience during our stay in Columbia. The tour last 4 instead 6 hours we paid for. We did not visits the at least 3 of major tourist attractions such as shoes monument, San Pedro clever cathedral and plaza Santo Domingo. The guid was not able to answer most of our questions regarding old city. But the worse part of the experience was the guide give us free roaming time that we was not asked or needed and fails to be in a meetings spot he set up for us. After 25 minutes looking for him we found him in the different spot. And it was very upsetting for friend and I We only had one day in Cartagena and time was very valuable
Response from Host, Feb 2024
Hola! We are sorry to hear that the experience didn't meet your expectations. Cartagena has many important spots and sometimes it is hard for the tour guide to show them all. However, we are already checking with the guide and taking action to remind our team to not miss the important places and to always be with the group the entire tour. We're really sorry and we'll make sure we will keep improving so these things won't happen again.
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