Dear Teresa,
Thank you for your review, we are happy to know that you enjoyed your Machupicchu visit. We want to let the readers know about the complaints you had.
- The prices are according the number of people. We provided this tour as private only for you (1 person).
- We always contact all our clients before the trip starts for a brief orientation that herds in your own hotels. This time we called your hotel trying to reach you but no response. When we finally reach you, we asked you for possible meeting times but you were full as well.
I AM ALWAYS AVAILABLE BY WHATSAPP AT +51 978616323 to answer or provide any information you need in a real time.
- In Aguas Calientes our concierge explain in many ways on how to meet our guides at the entry gate up in Machupicchu. We are sorry for the misunderstood and the picture that we couldn´t delivered you.
- We don´t usually have complains about guides smell or skills talking too fast. Unfortunately, our guide was with flu and cough that day and we are sorry for causing a very bad moment.
- The restaurant is on of the best in town, we are sorry for not receiving attention at the restaurant which is not typical.
Again, thank you very much for your time and posting your feedback which is very helpful so we can keep improving our services and have more attention in all mentioned details and work harder to give the very best for our guests.