Good morning Chris,
Thaank you for your time and leaving your feed back, let me clarify somepoints of your complain .
According the stated itinerary we visited all places as you mention
1.- The rescue center to see son Llamas, alpacas which most people likes as you mention as well. this place as you noted belong to a community and this support many families and they are allow to sell their handmade products in on the rooms in this rescue center. Our guide always provide the information which is not mandatory to purchase, so you can opt to stay longer in the area picturing the aminlas and the ones who wants to help and support the pnace can enter in the store and purchase.
2.- In pisac according the itinerary we visit pisac inca site and the market. after the guided tour in the inca site of pisac our guide remark free time in the market or if you would like to learn about pottery and slved hand made as pisac town is know as artisan.
3.- regarding Lunch point, we look for safe and quality to care your health specially as most poeple visit next day Machupicchu. the average rate for buffet lunch in the sacred valley is US$ 16. By the way, the resevaturants in the valley are not located together most of them 5 to 7 minutes away from each other.
4.- Again our itinerary states that we end the tour at ollantaytambo as most people goes to Machupicchu and we return after one hour to Cusco where ends the experience for people does not continue the journey to Machupicchu.
As we informed you we look at the car for your items but we found only one which we returned you. The other item was not found on the car.
I am sorry but this time I am not agree with your pint of view where mentions that we are focusing on shopping. actually first we always visit all offered places even more than others always in small groups and that they you were only 8 people.
Important: Peru, specially Cusco is a tourist city and most of towns work with tourism and places like the rescue center and the pottery in picas is a comunity work we try to help and support them and our guides alwus ask if wanto enter if not they frovise few minutes free to continue the triup we never force anyone to shop or enter in this 2 places which actually are stated in the itinerary.
Thank you again for your time, we definetly foccus in your recomendations like offer more restaurants for lunch.
Best regards
Jorge