Dear Doug, thank you so much for taking the time to write the review about your experience.
Although I can totally understand the personal point of view about the single wineries, I can’t really say the same about the overall review which can be very confusing to readers/travelers and sadly what I read is not appropriated in respect of what you booked: the itinerary stated in the description is Chianti and Supertuscan wines which are produced in the mentioned area you covered during your tour, clearly the tour can’t cover Brunello or Nobile wines which are on a completely different location of Tuscany as well as it’s never mentioned in the program of this tour and if you check here as well my company provides also a Brunello tour from Florence (Top Brunello tour) at a very different price due to obvious reasons.
This tour is supposed to cover 3 wineries that you did in order to taste different wines from the area and they’re all very different settings of course and it’s not a customized tour that again our company provides through different means.
In our communication we never mentioned any of these regions/wines and we were never asked about plus what you purchased here it’s a quite clear tour and itinerary so it’s not fair to point we provided something else because it shadows the years of experience and professionalism we based our company which doesn’t provide random experiences suitable for expert wine connoisseurs but also to wine curious.