Dear Amanda,
Thank you for sharing your feedback with us. We apologize for any disappointment you experienced during your Withlocals Florence Private Food Walking Tour. We understand the importance of offering exceptional experiences, and we're sorry that this tour did not meet your expectations.
Your comments regarding Giorgio's enthusiasm and the quality of the food stops are duly noted. We strive to work with passionate and knowledgeable local guides who can showcase the best of Florence's culinary scene. Additionally, we regret the inconvenience caused by the market closure on Sundays. We will review our tour scheduling to ensure that guests are not impacted by such closures in the future.
We appreciate your loyalty to Viator and regret that this particular experience fell short. Your feedback is invaluable to us as we continuously strive to improve our offerings and provide memorable, high-quality private sustainable tours.
Should you consider giving us another chance in the future, we would be delighted to assist you in finding a more suitable experience that aligns with your expectations.
Best regards,
Withlocals team