First and foremost my team and I would like to extend our most dearest and sincerest apology. Our number one priority here at Warrior WaterSports is safety followed by guest experience. We appreciate your honest feedback because we strive to be better & the only way to do that, is to take our critiques and learn from them. We wake up every single day with the motivation of making our company the go to place to get jetskis. Even though we strive for perfection, sometimes as a team we make mistakes, but we own up to our mistakes and we apply them to our everyday growth. You mentioned that Marisol would be a reason you would give us a second chance & we are thankful for that. Although we would like to add to that second chance by offering a great discount next time you visit us, along with free photo packages and a free private tour. We know that our offering doesn’t change that day but we hope on your next visit we get to fully show you why Warrior Watersports is the number 1 place to JetSki in Miami. We thank you again for your critique and we also thank you for being the best part of our company.