Thank you for sharing your feedback with us. We appreciate your honesty and the opportunity to address your concerns.
We're glad that you found our tour guide friendly and dedicated to ensuring a positive experience. However, we regret that the overall tour fell short of your expectations.
Regarding our selections, our aim has always been to curate a diverse culinary journey that showcases the essence of the local cuisine. While we typically offer a variety of dishes, we understand that individual preferences and dietary restrictions can influence one's perception. We constantly review and refine our offerings to ensure they align with the diverse tastes of our guests.
As for the engagement of your group, we aim to create an inclusive and immersive experience for all guests. While it's unfortunate that your group's dynamics may have impacted your enjoyment, please know that our guides are trained to adapt and accommodate various preferences to the best of their ability. We know that Ana did her best to keep the group entertained and informed.
We understand that your experience may not have met your expectations, but we hope you'll consider giving us another chance to exceed them in the future. With Secret Food Tours operating in over 60 cities worldwide, we invite you to explore our diverse range of culinary experiences in other destinations. If you’d like to discuss this further, don’t hesitate to contact us at info@secrettours.com. We'll take your comments into consideration as we continue to refine our food tours.