"I'm sorry to hear that you did not enjoy your walking tour with us. I would like to address some of the issues that you have raised. Please note that our Murder Tour does not involve entering any private residences, and this was never mentioned in any of our advertising material, including our brochure. As the creator of the brochure, I can confirm this. Many of the locations on our tour are private homes, and we respect the privacy of the homeowners. I hope this clarifies any confusion, and I apologize for any inconvenience this may have caused you."
Regarding the shop closure, I apologize for any inconvenience caused. We are one of the few tour companies that have a central location in the French Quarter to start our tours. While we do have a great little gift shop, it is operated by only one person - me. I work ten hours a day, seven days a week, with only one day off a month (the "Sacred Second Wednesday"). Occasionally, I do get a treat, like participating in the Tucks Parade, where I gave away tons of cheer to thousands of people. While I do understand that you were disappointed about the shop closure, I hope you can appreciate that I am only one person and sometimes need to take time off to recharge. However, if you let me know when you're in town next, I'll make sure the shop is open for you in case you want to come in.