Dear Jennifer,
Thank you for your review which always helps us to improve our service. We would like to make a few notes about your feedback:
1) The tour is sold in different languages so it can happen that one evening there are more people who speak one language than another. It is completely random but does not affect the service offered (visit of 2 rooftops and 2 drinks).
2) The type of tour does not require a historical explanation being an evening tour, our guides simply offer explanations on the type of venue we are going to, the type of drink you will have, and the time to return to the bus or end of the tour . They also offer advice on how to best enjoy your vacation in New York.
3) The last note concerns the booked table and the seats. In New York you can't have tables and seats for everyone (let alone mention guaranteed seating in the description) as the premises are not large enough to accommodate everyone and furthermore a private table on a New York rooftop has a cost between $800-1500 for each 4-6 people). We offer priority entrance, entrance fee, 2 drinks of our choice, private transfer and escort for only $75. Consider that a drink alone costs $20-25.
We hope we have clarified some points, we are sorry if everything did not go as expected but we are very happy that the places with the breathtaking views have remained with you.
We wish you happy holidays!