Aloha Ann, I'm sorry to hear you didn't enjoy your tour as much as you expected to. Dragging the kayaks is never fun, but we strive to make the rest of the tour so amazing that you forget about that part! Obviously we weren't able to do that with you. I would love to talk more with you about the tour and see if there is anything we can do to help make things right. Please reach out to me at devin@kailuabeachadventures.com and we can figure something out.