Good Morning Sir;
Thank you for providing your feedback on the Kennedy Space Center and Airboat Tour. From reading your review it truly seems like you purchased the incorrect product.
I certainly agree with you, if you are driving from Hollywood Florida this isn't the tour for you, as this departs from Orlando, and the price reflects the inclusion of the transport, tickets and tour guide assistance. So this certainly would have been better value for yourself to have arranged your airboats and admission tickets directly, not as part of tour. You mentioned lunch however, I do urge you to speak with the operator you booked through to discuss this. Lunch has never been part of this tour, its not even an upgrade option so I truly don't know where they got that information.
So happy to hear Jason assisted you with some good tips for Kennedy Space Center. Next time you are in Orlando look us up, and we would love to see you ride a tour bus with us so you have a true Gray Line Tours experience.
Have a great afternoon,
Tori