Dear Customer,
Thank you for your feedback. We checked all our records until now we sent tickets for this tour. And you can check our reviews; we got 5 Star review for our boat tour. You can contact our emergency number if you have not received the tickets. We every day doing this tour. If you do not participate in this tour, please let us know we will give you a full refund for this tour. Please send us the Booking Ref. number to check this reservation.