Rio Secreto Skip-the-Line Admission Ticket

Name: Rio Secreto Skip-the-Line Admission Ticket
Brand: Rio Secreto
SKU: 13508P8
Price: 89.00 USD
Rating: 4.5 (103 reviews)

Badge of ExcellencePlaya del Carmen, Mexico

From $89.00

Select Date and Travelers

up to 24 hours before the experience starts (local time)

3 hours
Mobile ticket
Offered in: English

Overview

Visit Rio Secreto, the longest semi-submerged cave in the Yucatan Peninsula, without having to wait in line with this package, which includes skip-the-line admission tickets and a guided experience through the river. You'll also get access to lockers and towels, wetsuits, safety helmets with headlamps, life jackets, and even lunch are included in the price of the experience.

Get direct, skip-the-line access to Rio Secreto
Wetsuits and towels will be provided to all guests
All safety equipment is provided, including life jackets and helmets
Lunch is included in the price of the tour

What's Included

Lunch
Neoprene suit (WETSUIT) and life jacket. Safety helmet with lamp.
All Fees and Taxes
Lockers
Towel
Fresh waters

Private transportation
Alcoholic Beverages
Photos

Meeting and Pickup

Departure Point

Rio Secreto, Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur, Playa del Carmen 77712 Mexico

What To Expect

Rio Secreto

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Service animals allowed
Near public transportation

Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Most travelers can participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

4.5

103 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 103 reviews

Definitely recommend

Tim_S, Apr 2024

We had a great time. Perfect amount of time and a very unique experience that everyone in our family enjoyed. We stayed in Playa del Carmen and transportation was simple and Rio Secreto was nearby. Our tour guide was great and provided a good balance of information, history and humor.

The guides and staff were...

Meredith_G, Jan 2024

The guides and staff were amazing. Helpful, responsive, friendly! The changing facilities were clean and easy.

Loved it. A must do

Abigail_B, Dec 2023

Had an amazing time! Super great activity to do with kids. Our son is 7 and daughter is 10. They loved every second of it. My husband and I loved it just as much. Tour guide Paulina and the photographer Luis were just great. A must do. Decently priced and it was all around 3 hours. Amazing for adventurers. Very organized and informative. Could see it difficult on people with knee or back problems.

What an unexpected treat!

Marcine_A, Dec 2023

We had no idea what this adventure was going to be. We were greeted with an on time pick up. When we got to the Rio Secreto site we were promptly picked up by another van to take us to our adventure site. Our person was Victor who walked us through what was going to happen. We were provided wetsuits (recommended), walking poles ( I needed one), life jackets (required), helmets (required and necessary) and water socks (I brought my own but it was nice they had them available). A short walk and then we entered the river in the cave.). So much fun! All types of stalagtites and stalagmites and different forms of lime and calcium deposits. The water was not too cold and the 90 minute tour was just right

You don’t want to miss this!

Rebecca_Y, Aug 2023

This was truly enjoyable and an opportunity I am so glad I didn’t miss. It’s mind blowing that an underwater cave system this large was not fully discovered until 2006! Jared was an excellent tour guide! He paid attention to our comfort level, welcomed questions and answered them well. He clearly has a respect and enthusiasm for this wonder of nature and it came across in his tour.

Loved our tour guide. Very cool experience!

Kathryn_K, Apr 2023

We got lucky with our tour guide. I can’t remember how to spell her name.. Manitel I think, but she was amazing! She was hilarious and made it special. We all had a great time on this small, intimate tour. I like that they keep the tours to about 10 people. There are several routes within the caves. We did “Enchanted” and loved it. It was also very cool to learn the history and the spiritual component of the caves and the meaning to the Mayans. Highly recommend!

Nice to see but extremely greedy company. Will not support them again.

Carles_M, Feb 2023

Extremely overpriced, especially considering the average salaries in the region. They charge $90 USD per person to visit 1 of the 5 caves, yet the van that takes you from the reception to the caves on a dirt road, which carries up to 12 people (= $1080) has a sign asking for tips. The sign says their only income comes from tips since they don't get paid by the company. The company is so greedy that they do not allow you to enter with a camera, and they don't let you take pictures or video, but they will take photos of you and charge $25 for ONE print, or $180 for the package of photos they shot. They tell you you can't take your camera with you because you need to have your hands free for safety (which is absolutely true, and I get it), however, they will not allow you to take your GoPro camera strapped to your chest and have it continuously shooting, or attached to your helmet (so you don't have to use your hands at all during the tour), which makes you wonder about their true intentions on not allowing you to take your camera with you even when you don't have to hold it with your hands. Lunch was served and it was OK, but the street food we tried in Tulum was way better. Variety is VERY limited for the food as well as for the drinks. Really, for the $90/pp you pay, lunch would have cost no more than $5-8 in Tulum. It seems like a highly profitable business to me, yet they are not paying their drivers? That being said, our tour guide was very nice. However, despite you selecting your language, they mix people from different languages to optimize their profits so, half of the time during the tour I had to listen to the same explanation in a different language since the guide had to explain everything twice for everyone in the group to understand. Again, another sign of the greediness of the company to build profit, instead of creating the best experience for this expensive activity. Also, be mindful that when you sign the documents upon arrival, you are giving them the right to use your pictures as promotional/marketing material. So, smile because you may be appearing anywhere on the web. I will definitely not support them when I go back to the area unless they change their operating model.

Going into the cave /...

Peter_S, Dec 2022

Going into the cave / water & learning the history about them. Tour guide was Knowledgable, thank you

Awesome ungrounded cave exploration.

Oscar_M, Jul 2022

It was a great experience my family and I had a dreat time on the tour in the cave. The under water rivers are great crystal clear waters and beautiful formations.

Beautiful and peaceful

Lesli_D, Apr 2022

Beautiful and peaceful experience. Our tour guide Ari was amazing. It was cool in the cave. Life jackets and water shoes were provided.

Was a great tour close to...

Gary_W, Mar 2022

Was a great tour close to Playa Del Carmen. Stephanie was a great guide and went really smooth. Not a fan of the buffet lunch. So I would skip that part.

Great tour! Fun and knowledgeable!

Cela_S, Mar 2022

This experience was really great. Ari was an awesome tour guide with lots of knowledge. We got to see fish and small shrimp which was super neat! Highly recommend this experience.

Once in a lifetime!

Lisa_S, Jan 2022

The transportation from the port (Playa del Carmen) was smooth. Our guide Marite was wonderful and by the end of the tour I felt like she was a member of the family. 100% recommend this to others visiting Cozumel, Cancun or Playa del Carmen!

Wonderful experience!

Ashlee_A, Dec 2021

This tour was amazing. We loved our guide Alfredo, he was very informative and passionate about the Caves. We did have trouble booking on the rio secreto website which is why we used viator. They have other tour options. This is the classic tour and the shortest. About 2 hours Other tour options include hiking, biking, rappelling.

À faire absolument

Alain_B, Jan 2024

C'est quelque chose qu'on ne peut sans doute pas faire ailleurs, presque de la spéléologie. Notre guide, Mich, a été parfait.