Playa del Carmen

Rio Secreto Plus Admission Ticket with Transportation from Riviera Maya Hotels

Playa del Carmen, Mexico
Rio Secreto Plus Admission Ticket with Transport from Cancun or Riviera Maya
  • 5 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Hike, bike, and swim at the Río Secreto Nature Reserve. This adventure includes admission to Río Secreto Plus, which includes a light and sound show projected on the impressive geological formations inside the Salón de la Paz (Room of Peace). Snorkeling gear plus light refreshments, a buffet lunch, and round-trip hotel transport are provided from Cancun or the Riviera Maya.
  • Río Secreto Plus experience at the renowned nature reserve
  • Take the Dry Route into a subterranean cavern with a guide
  • See a light and sound show in the Room of Peace
  • Refreshments and buffet lunch
  • Snorkeling gear, bike, and helmet provided
  • Hotel pickup and drop-off included from Cancun
  • Small-group tour ensures personalized attention

What's Included

  • Lunch
  • Light refreshments
  • Professional guide
  • Hotel pickup and drop-off
  • Use of bicycle
  • Use of helmet
  • Alcoholic drinks (available to purchase)
  • Gratuities
  • Souvenir photos (available to purchase)

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Meeting point

  • Río Secreto, 77719 Q.R., Mexico

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

We offer the pick up service in the major hotels in Cancun and Riviera Maya, also we have our meeting point in Coco Bongo in Playa del Carmen, Supper Aki in Tulum or Ibis Hotel in Cancun Downtown.

What To Expect

Board your tour vehicle upon hotel pickup in Cancun or the Riviera Maya and relax during the drive to the Río Secreto Nature Reserve, located just 5 minutes away from Playa del Carmen. Be welcomed by the reception staff and watch an introductory video before a 15-minute transfer takes you into the reserve.

On arrival, get suited with equipment and receive a safety briefing. Then it's off to your adventure. Ride a bicycle, rappel into a cave, and walk on trails that transport you to the Maya underworld known as xibalbá. Use your Río Secreto Plus admission ticket for access to the Dry Route, which takes you into the Room of Peace (Salón de la Paz) for an incredible light and sound show on the stalactites and stalagmites.

Feast on a regional buffet lunch with nonalcoholic drinks. You'll have time to rest before return transport to your hotel.

Rio Secreto

5 hours Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • No heart problems or other serious medical conditions
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Children must be accompanied by an adult
  • Not available for cruiseships passengers
  • May be operated by a multi-lingual guide
  • Near public transportation
  • Note: Your transportation schedule will be sent by email after booking, including pick-up and drop-off times, as well as meeting points The sequence of the activities may vary according to internal logistics.
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 10 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Reviews

4.5
339 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 339 reviews
Very Considerate
Richard_S, Apr 2024
We actually have not been on the tour yet. We got very sick and called just hours before tour and explained our situation. The tour company was very considerate and said we have a voucher good for one year for the tour. I am looking forward to our next trip to Cancun.
Amazing Experience!
Marian_G, Mar 2024
Rio Secreto Plus provided us with everything we needed. We were assigned to Victor. He was a great guide and very knowledgeable with the underground river. This was an amazing experience and one not to be missed when travelling to Riveria Maya
Rio Secreto Plus Tour exceed expectations
David_B, Feb 2024
we took the tour in Feb 2024, three guy friends. guide was excellent (Darely). the organization of the tour was excellent; while it was a lot of people at the checkin, they quickly broke us into our groups and we basically didnt see any other groups the entire afternoon except when getting gear. it was only us in the caves, fantastic. we never felt rushed. food was ok at the end, but we didnt go for the food. the only thing we would change is the transportation, we got picked up at Secrets Maroma Beach and then had to stop at 4 other hotels for pickups. next time we'll do private transportation, otherwise tour was excellent. we'll definitely do it again and recommend it. exceeded my expectations and i do a lot of outside activities.
Rio Secreto Caves
Julia_J, Jan 2024
The caves were amazing and David was a great guide. We really learned a lot especially loved the Mayan blessing before we descended. My girls had no problem but my husband and I were a little slower and David did a great job making sure we stayed up with the group and felt comfortable and confident. I would probably not do the Plus part (with the bike ride and repelling) if I chose to go again. My girls loved it but it was too much for my husband and I.
Avoid this experience - dishonest and unsafe
Kate_R, Dec 2023
We had a horrible experience starting with incorrect booking dates on Viator. The tour operator was able to communicate with us to correct our dates but then tried to contact me directly on WhatsApp to have me pay him directly by email instead of through this platform. On the day of the tour, we were asked to take a taxi to the tour location instead of waiting for the tour shuttle to pick us up b/c the tour shuttle could not make it due to an accident. This was communicated over WhatsApp and the tour operator said they would pay for our Taxi which was $1500 pesos, or about $ 90 USD, which felt like a lot to just trust that they would pay us back in a foreign country. They did pay us back. The advertised experience of being in a cavern with colorful lights and music is not accurate. This experience included rappelling with dangerous practices - the tour guide was providing a fireman's belay but let go for a moment and let the rappelled drop for a surprise panic photo opportunity. Mountain biking in a circle on rusty, incorrectly sized, old bikes, and being forced to wear shared wetsuits. I specifically went through Viator to get the music and lights experience b/c I did not want to bike or rappel. The tour operator does not allow photos and has a photographer follow you and take photos that they try to sell you at the end of the tour. The provided food and drink is at the end of a hot and long day - I was glad we brought our own snacks and drinks.
Excellent
Mai_N, Dec 2023
Amazing experience. Very beautiful. Nicely organized. Worth the money. Our guy Memo was great. Would definitely recommend this everyone
A wonderful visit
Rakesh_P, Oct 2023
We had a wonderful, informative and safe excursion at Rio Secreto. Our guide, Alfredo, was the best. Our visit included a bike ride, swimming in caves, rappelling and lots of walking. Beautiful surroundings and learning about ancient cultures is always so fascinating! Thank you!!
Awful customer service.
matthew_h, Oct 2023
I was very sick and had to leave Mexico early. They refused to refund me. They are not understanding of extenuating circumstance. Do not book this!
Great day with a great guide!
David_D, Oct 2023
Felipe was an amazing tour guide. He was funny, helpful, and respectful of the guests. He made us all feel welcome and safe. He told stories about the Mayan people and gave us a lot of insight into the history of the site. The company was on time, organized and well run. Thank you for a wonderful day.
Day at Rio Secreto
Gabriella_R, Jun 2023
Had an awesome day at Rio Secreto! My group was picked up on time by an air conditioned shuttle at our resort in Playa Paraiso and had only 2 other pickups before arriving at Rio Secret an hour later. After signing in, we enjoyed our "Plus" tour which included a quick tortilla snack, a dry walking cave tour, biking (about 5-8 mins but you can opt for a car ride instead), rappelling, biking back, a water tour of the stalactites and stalagmites and a tasty buffet (in that order). Between each activity you also return to the lockers/restrooms, for anyone needing water or a bathroom break. At the end, they group you by destinations (to shorten your commute) and transport you back via the shuttles (30 mins. return for us). I advise bringing extra money for gratuities, souvenirs (including the delicious anise alcohol that you get a taster of) and photos. I know other reviews have commented on the high price of the pictures, but my group of 3 split the $99 fee for the 75 downloadable photos (individual and group shots), so for us it wasn't too bad. We'll definitely be back in the future :)
Amazing
Krista_M, May 2023
Excellent tour very smoothly operated. Had an absolute blast! Tour guide was amazing and we had so much fun. Was wonderful exploring such a surreal place. Beautiful nature at its finest!
Rio was great. Viator messed up transportation
John_S, Feb 2023
I would book direct next time not thru viator. Rio Secreto was fantastic. But the transportation didn't pick me up. I called & the Rio people said take a taxi & they refunded me the cost. Once I got to Rio Secreto it was a wonderful trip. I did the plus version - highly recommended.
Great tour, exorbitant photo pricing
JanDustin_G, Nov 2022
The tour itself is so good. The scenery is pretty and the caves are pristine. It’s really something to behold. Our tour guide Priscilla did an amazing job; her energy is so high and she kept everyone safe. Her knowledge is incredible! Minus one star because the price for the photos is very steep. $25USD for 1 or $100USD for the package. Everybody thought this was super high. It shocked everyone!
An amazing experience
Michaela_L, Apr 2022
This really was a wonderful experience. Gouda our guide was great . We chose the plus package which included the bikes and repelling. I’m actually afraid of heights but am so glad I gave the repelling a go as it was a brilliant experience and the guides made me feel safe in their hands. The caves were amazing and you felt truly humbled to have the opportunity to swim through the caves viewing all the awesome stalactites and stalagmites. At the end Gouda ensured that we all got on the right transport to take us back to our original meeting point which we were really grateful for.
Best excursion of the trip!
cathy_c, Feb 2022
Both our guide and our photographer were fantastic! So much fun — it lasted most of the day, but the time went so fast. I would do this again in a heartbeat.
Took the plus tour: dry walk, wet walk...
Richard M, Dec 2017
Took the plus tour: dry walk, wet walk, and rappel. This is a demanding day. Dry walk is the only area where you can take pictures with a cell phone, otherwise you have 2 Rio Secreto employees taking pictures of ONLY you and none of the caverns!!! This prepared package will cost 100USD. To get to the rappel area you can walk, ride a bike, or received transportation. Then you can rappel down 45 feet to the final wet walk. A very average lunch was included with some chipped dishes! Urban Adventures also runs a walk through the caverns, but the tour guide has a wet bag so you can take pictures. Changes should be made where they can sell pictures of the caverns. I know what I look like!!!

From $129.00

up to 24 hours before the experience starts (local time)

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