Dear Valued Customer,
Thank you for sharing your feedback with us regarding your recent experience. We sincerely apologize for any inconvenience caused by the cancellation announced by Viator at such short notice.
Your concerns are important to us, and we strive to ensure the highest level of service for our customers. We regret that the cancellation was beyond our control, as it was due to unforeseen circumstances with the provider. We understand your frustration and disappointment, and we are committed to addressing any issues to improve our services in the future.
If you have any further suggestions or feedback, please feel free to email us at tous@toursofrome.info or contact us directly at +393246968498. Your input is valuable to us as we continually work to enhance the experience for our customers.
Once again, we apologize for any inconvenience and thank you for your understanding.
Best regards,
Tours Of Rome Team