Aloha,
Thanks for taking the time to provide feedback about your Whale Watch Cruise. We're so happy to read that despite your slight difficulty in finding our location, you enjoyed the trip, the onboard amenities, and most importantly, got to see so many Humpbacks!
Just in case other potential guests are reading this reply, we do offer a Mid-Morning Whale Watch Cruise that departs from a dock so you won't need to get your feet wet when boarding...and we monitor the phone lines beginning at 7AM so in case you get lost getting to our location, you can call us and we'll provide real-time directions from where ever you are at the time.
We know there are a lot activities to choose from when you're on the island and we're honored you chose to join us for part of your day and that we've earned your recommendation.
Mahalo and A Hui Hou