Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum Avenue Playa Del Carmen: Cocobongo at Playa Del Carmen We are in liberty to asign any meeting point for the places or hotels that we can't reach. This can apply for security booths, Main Entrances, close by hotels or landmarks The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service There is an extra fee of 18 USD per infant for transportation

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Most travelers can participate

There will be an extra fee of 18 USD per infant
Wear comfortable clothes and shoes
Bring your swimsuit, towels and extra clothes
The Catamaran can be a double decker or one floor sailing, this is assigned a the marina
The marina of departure is located at Cancun
We are in liberty to asign any meeting point for the places or hotels that we can't reach. We can asign security booths, Main Entrances, close by hotels or landmarks as meeting points
This tour/activity will have a maximum of 50 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Reviews

4.5

4 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

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Showing 1-1 of 4 reviews

I won’t use this company again

Vicky_T, Jul 2023

The photo misled me to think this is a different type of catamaran (white one with the nets where you could sit). I am disappointed booking and paying more for the price of the catamaran that I want to go. One snorkel spot which I couldn’t go because they ran out of the gear. Two stops, one at the playa Norte and another spot where you eat a bad taste of buffet food. I think I rather pay to eat than the buffet that is offered. Overall, not that great for $316. They got our family 4 mixed up as well.

Response from Host, Jul 2023

There were photos of a double decker Catamaran, there was never photos of any sailing ones. In any case, the product says that the catamaran could be double decker or sailing It's impossible for the Catamaran to run out of snorkel equipment, there are back ups and it's almost the double of the number of people The buffet is mexican food, we understand that you may not like it, but that was specify at the description There was no such "mixed up" with your family, claiming things does not make them real We are sorry that you were not confortable, in any case, we'll try to improve it to avoid bad experiences like yours

From $93.00

up to 24 hours before the experience starts (local time)

Isla Mujeres Catamaran Unlimited! from Cancun & Playa del Carmen

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Overview

What's Included

Meeting and Pickup

Pickup points

Pickup details

What To Expect

Additional Info

Cancellation Policy

Reviews

From $93.00

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