Costa Maya

Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya

Badge of ExcellenceCosta Maya, Mexico
Ancient Chacchoben Mayan Ruins and All Inclusive Bacalar Blue Lagoon Combo
  • 5 hours 30 minutes
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

    What's Included

    • Certified Guided tour at Chacchoben Mayan Ruins
    • Bottled water
    • Lunch
    • Kayaks
    • Air-conditioned vehicle
    • Gratuities
    • Souvenirs
    • The use of tripods and drones are prohibited at the Mayan Ruins
    • $5.00 USD copyright fee for the use of cameras at the Mayan City. This fee is paid directly at site.

    Meeting and Pickup

    You can head directly to the meeting point, or request pickup

    Meeting point

    • Av. P.º del Puerto 1180, 77976 Mahahual, Q.R., Mexico

      Your tour will depart one hour after your cruise docks, starting from the conveniently located Plaza Las Fuentes, just outside the Port. Please consider the total time to walk from your cruise to the excursion office is about 15 minutes.

    Pickup point

    • Costa Maya | Cruise Port
      Av. P.º del Puerto, 77976 Mahahual, Q.R., Mexico

    Start time

    Confirm time with the local provider in advance of your experience.

    Opening hours

    • 1/30/2020 - 4/18/2025

      Monday - Sunday : 07:00 AM - 06:00 PM

    End point

    This activity ends back at the meeting point.

    Pickup details

    Your tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, just a few steps away from Costa Maya Port. Once your reservation is confirmed, we will send you detailed and easy to follow directions to the meeting point and a map. Please consider the total time to walk from your cruise to the excursion office is about 15 minutes. IMPORTANT Travelers coming by cruise ship must provide the ship's full name.

    What To Expect

    Zona Arqueologica De Chaachoben

    1 hour 30 minutesAdmission Ticket Included

    Lake Bacalar

    2 hours Admission Ticket Included

    Additional Info

    • Confirmation will be received at time of booking
    • Not wheelchair accessible
    • Stroller accessible
    • Infant seats available
    • No heart problems or other serious medical conditions
    • Most travelers can participate
    • This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.
    • Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.
    • Maximize your afternoon in Costa Maya: Cruise guests arriving after 12PM make the most of your limited time in port by booking our Ancient Mayan City of Chacchoben Tour
    • No port, no pay! Guaranteed full refund if your cruise ship does not call port in Costa Maya at all
    • You will be back to the port before boarding time, guaranteed!
    • Sail Smoothly: Provide your cruise ship's name, cruise line, and port time to ensure a perfectly planned tour.
    • Weight limit for a single kayak is 220 pounds or 270 pounds for a double kayak
    • This tour/activity will have a maximum of 80 travelers

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.
    • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

    Traveler Photos

    See more
    Featured review
    Abigail_P
    I found this tour by searching online and reading the reviews. Our tour guide was Edder and our driver was Edgar. They were both very pleasant and Edder was quite knowledgeable about the places we visited and passed. The Mayan ruins were very interesting and the Bacalar lagoon beautiful. The lunch was fabulous and drinks were included. Some in my family enjoyed kayaking on the lagoon and enjoyed the views, including orchids and bromeliads in one of the coves. One suggestion would be to add hooks to the bathroom doors at Bacalar Lagoon Resort to facilitate changing. I recommend this tour.

    Reviews

    4.5
    54 reviews
    Total review count and overall rating based on Viator and Tripadvisor reviews
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    Reviews by Viator travelers.
    Showing 1-10 of 54 reviews
    Great Excursion
    Laura_E, Apr 2024
    Our guide suggested less time at the ruins and more time at the lagoon due to the heat which was much appreciated! The ruins are worth seeing (bigger structures than Talum). My 13 year old wasn’t impressed but that’s a teenager for you. The tacos at lunch were delicious! Even the teenagers like them. It was all you could eat. The lagoon is gorgeous and was very refreshing after the ruins. We thought there was paddle boarding as well as kayaking but it’s just kayaking which was ok. The current where you launch was kind of strong and a paddle board would be tricky. It’s very rocky so you may want to consider water shoes. We just went off the ladder, swam out and kept our feet up. They weren’t small pebble type rocks, more like small under water boulders. Getting out of the port is an absolute cluster!!! Once you make it out, go left and walk towards pyramid and the kiosk is on the right. I was very confused but I’m also directionally challenged. The guides dropped us off right by the road to the port with plenty of time to make it back to our ship. I was worried about getting left but our guide was very attentive to the return time. If you’re looking for something adventurous this isn’t your excursion. If you want to see historic ruins and relax by beautiful water, this is a good one!
    Worth the cost, was a good time
    Kassandra_M, Apr 2024
    Lorenzo was great & got us back to our ship on time. We ended up waiting almost an hour for a late couple, which was a bit unfortunate as we didn’t have any free time at the end of the excursion. The Lagoon was beautiful, drinks and lunch served after an hour swim. Chicken & pork were great! Ruins were really neat, some walking through the “jungle” which took about 15-20mins. I have a bad knee and opted out of the last bit where you climbed about 15-20 big steps.
    A perfect Day from start...
    Jennifer_G, Apr 2024
    A perfect Day from start to finish!!! The tour guide was knowledgeable and we felt safe and cared for. We had about 30 mins at the lagoon and we had a nice meal there. Wish it was a lil longer to have time for kayaking but overall this was a great excursion!
    Fabulous Day! Not to be Missed.
    Debbie_B, Mar 2024
    The ruins were just amazing and not over run with tourists, which was quite a pleasant surprise. Our tour guide Ivan was extremely knowledgeable on Mayan history and was patient in answering all our questions. Despite the heat, it was an amazing experience. The Bacalar lagoon was magical! And such a welcome swim after a very hot morning at the ruins. The tacos were delicious too. It was a perfect day and this tour should not be missed! It’s one of the highlights of our trip. Our guide Margie and driver Edgar were just fabulous and made the trip extra fun. Thank you Viatour!
    Fun and educational!
    Lauren_L, Mar 2024
    We learned a lot about the Chacchoben ruins and the Mayan people from our knowledgeable guide Erick. He and Alan took good care of us at the ruins, providing water and making no one was separated from the group. We then went to the beautiful Bacalar lagoon for a delicious meal and a refreshing swim. Kayaks were available for use as well. We had a great day!
    Response from Host, Mar 2024
    Dear Lauren_L, Thank you so much for choosing our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour during your cruise vacation onboard the Royal Caribbean Cruise Lines' Enchantment of the Seas. We're thrilled to hear that you had a fun and educational experience with us! Erick and Alan are indeed fantastic guides, and we're delighted to hear that they took good care of you and provided informative insights throughout the tour. The Bacalar Lagoon is truly a gem, and we're glad you enjoyed the delicious meal and refreshing swim. Don't hesitate to share your stories and tag us on Instagram and Facebook at @NextExperienceTravel We look forward to welcoming you back for more adventures in the beautiful Mexican Caribbean! Tropical regards, The Shore Excursions Team
    Great time at Costa Maya!
    Natalia_A, Mar 2024
    It was a great tour and our team who accompanied us (driver Avel, guide Eric, and Specialist on Mayan culture Evan) were very attentive. We liked very much the lecture about Mayan ruins by Evan. Eric was helping to everyone, he also gave us lots of information on the Costa Maya, and general questions as well. We were very pleased to go on a beach and spend time there. We very recommend this excursion.
    Response from Host, Mar 2024
    Dear Natalia, Thank you so much for choosing us for your shore excursion during your cruise vacation onboard the Royal Caribbean Cruise Lines' Icon of the Seas! We're thrilled to hear you had a great time exploring the Chacchoben Mayan Ruins and Bacalar Lagoon with us in the beautiful Mexican Caribbean. It's wonderful to know that Avel, Eric, and Evan took such good care of you and provided an informative and enjoyable experience. We're delighted you enjoyed the lecture about Mayan ruins and appreciated Eric's assistance and wealth of information about Costa Maya. Spending time at the beach sounds fantastic! We truly appreciate your recommendation and would love to hear more about your experience. Feel free to share your stories and tag us on Instagram and Facebook at @CostaMayaShoreExcursions. We hope to welcome you back soon for another unforgettable adventure! Warm regards, The Shore Excursions Team
    Costa Maya Ruins and Resort Kayak Paddle
    Thomas_G, Feb 2024
    It was confusing to meet up with the vendor. Once we were on the road, the trip went very well. The driver and guide were very helpful.
    Response from Host, Feb 2024
    Dear Thomas, Thank you so much for choosing our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour during your visit to Costa Maya! We're thrilled to hear that despite the initial confusion, you enjoyed the trip with us. Our team aims to provide the best experiences, from exploring ancient ruins to paddling through breathtaking lagoons. We understand that navigating the port can be tricky, which is why we strive to assist our guests with detailed directions, maps, and Google Maps links to ensure a smooth start to your adventure. Don't forget to tag your stories on Instagram and Facebook at @NextExperienceTravel! We truly appreciate your trust in us during your cruise vacation onboard the Carnival Jubilee. Looking forward to welcoming you back for more unforgettable experiences in the beautiful Mexican Caribbean! Warm regards, The Shore Excursions Team
    Great time with family and friends !
    Sarah_R, Feb 2024
    a little confusing to get to as you have to enter the cruise ship port completely and go towards the giant pyramid just outside of the gate. Great service Great informative guide and we had a wonderful time at the ruins and the lagoon as well! we'll do this again
    Response from Host, Feb 2024
    Dear Sarah_R, Thank you so much for choosing our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour during your visit to Costa Maya! We're thrilled to hear that you had a great time with your family and friends. Your feedback means the world to us! We understand that finding your way to us within the cruise ship port can be a bit confusing, but we're glad our detailed directions, map, and Google Maps link helped you navigate your way to the giant pyramid. It's fantastic to hear that you enjoyed our service, had a wonderful time exploring the ruins and lagoon, and are considering doing it again! Don't forget to tag your stories on Instagram and Facebook at @NextExperienceTravel to share your memories with us and others. Thank you once again for choosing us during your cruise vacation onboard the Royal Caribbean Cruise Lines "Harmony of the Seas." We can't wait to welcome you back for another adventure! :) Tropical regards, The Shore Excursions Team
    Don’t buy on the ship, this is so much better!
    Ashley_L, Feb 2024
    Really well organised. Takes about 20 mins from pier to pickup, but exceptionally well run beyond that. Smaller group really made the most of the attractions and didn’t feel slowed down by the masses from the ship! Our guides were Ivan, Miguel and Alan who were great, and we wouldn’t hesitate to come back!
    Response from Host, Feb 2024
    Dear Ashley_L, Thank you so much for choosing our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour during your cruise vacation onboard the Sky Princess! :) We're thrilled to hear you had such a fantastic experience with us. It's wonderful to know that you found our tour well organized and enjoyed the smaller group size, allowing you to make the most of the attractions without feeling rushed. We'll be sure to pass along your compliments to Ivan, Miguel, and Alan, who will be delighted to hear your kind words. We can't wait to welcome you back for another unforgettable adventure in the beautiful Mexican Caribbean! Don't forget to tag your stories on Instagram and Facebook at @NextExperienceTravel! Tropical Regards, The Shore Excursions Team
    Knowledgeable and relaxing
    Bianca_E, Feb 2024
    Rosy was amazing.. she called everyone by name, kept up with our group wonderfully, she told us so much information and made sure everyone had an amazing experience!!
    Response from Host, Feb 2024
    Dear Bianca, Thank you so much for choosing our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour during your vacation cruise onboard the Royal Caribbean Cruise Lines "Mariner of the Seas"! :) We're thrilled to hear that you had a knowledgeable and relaxing experience with Rosy. Your feedback means the world to us! Don't forget to tag your stories on Instagram and Facebook at @NextExperienceTravel. We hope to welcome you back soon for another adventure in the beautiful Mexican Caribbean! Tropical regards, The Shore Excursions Team
    Awesome Experience
    Gavrila_B, Jan 2024
    Our tour guide Edder was very knowledgeable and friendly! He gave us a lot of information and history on the Ruins. The resort was beautiful and the food was delicious! Everyone was super friendly. I would recommend this tour to anyone!
    Response from Host, Jan 2024
    Dear Gavrila, Thank you so much for your wonderful 5-star review of our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya! :) We're thrilled to hear that you had a perfect day with us. It's fantastic that Edder, our guide, could enhance your experience with his knowledge and friendliness. We're also glad that the resort and food met your expectations, and that our team's hospitality stood out. We appreciate your recommendation and are delighted you chose our tour to explore the beauty of the Mexican Caribbean during your cruise vacation on the Norwegian Breakaway. We'd love to see your memories from the trip! Please feel free to tag your stories on Instagram and Facebook at @NextExperienceTravel. Your feedback is invaluable to us, and we look forward to welcoming you on another adventure soon! Warm regards, The Shore Excursions Team
    Fantastic
    Jeffrey_S, Jan 2024
    We had a fantastic and knowledgeable guide, Eric, who grew up in the area and knew the temples since their excavation. The temple tour was great. The lunch and relaxation time at Bacalar were also terrific.
    Response from Host, Jan 2024
    Dear Jeffrey, Thank you so much for your glowing review of our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour! We're thrilled to hear that Eric, with his deep local knowledge and passion, made your temple tour exceptional. It's wonderful to know you enjoyed the lunch and relaxation time at the stunning Bacalar Lagoon. Your experience truly encapsulates what we aim to offer – unforgettable adventures in the beautiful Mexican Caribbean. We're honored you chose us for your excursion during your Disney Magic cruise vacation. We'd love to see your memories! Share your stories with us on Instagram and Facebook by tagging @NextExperienceTravel. Looking forward to welcoming you on more adventures! Warm regards, The Shore Excursions Team
    good service, but needs info on getting to the viator agent.
    Raymond_B, Jan 2024
    Professional, pleasant experience. However the one big negative was the difficulty finding the excursion office, which was not close to the ship dock and no detailed instructions were provided for finding it. Very frustrating!
    Response from Host, Jan 2024
    Dear Raymond, Thank you so much for sharing your experience with our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour! :) We are thrilled to hear that you found the tour professional and pleasant. Your choice to spend a day with us during your cruise vacation on Carnival Jubilee in the stunning Mexican Caribbean means a lot to us! We understand your concern about finding our excursion office, located just outside the port. Please accept our apologies for any inconvenience this may have caused. We strive to make our meeting point accessible and provide detailed instructions, including a map and a Google Maps link, to ease the navigation from the port. We appreciate your feedback as it helps us improve our service. We hope the rest of your journey was filled with more unforgettable moments. Don't forget to tag your amazing stories on Instagram and Facebook with @NextExperienceTravel – we love seeing our guests' adventures! Warm regards, The Shor Excursions Team
    Learned so much.
    Julia_S, Jan 2024
    Edder was the best tour guide ever! So knowledgeable. We learned so much from him about the Mayan culture. Super glad we went. Abel was a great driver.
    Response from Host, Jan 2024
    Dear Julia_S, Thank you so much for sharing your wonderful experience with us on the Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour! We're thrilled to hear that Edder's knowledge enhanced your journey into the Mayan culture and that Abel's driving made your trip comfortable and enjoyable. It's guests like you that make our tours in the stunning Mexican Caribbean truly special. We're grateful you chose us to be a part of your cruise vacation onboard Norwegian Epic. We'd love to see your memories from the tour – please share your stories and tag us on Instagram and Facebook at @NextExperienceTravel! Warm regards, The Shore Excursions Team
    Mixed bag
    rick_e, Dec 2023
    Tour starts outside the dock. Poor directions given to meeting spot. No office where you meet, standing outside on the street. Bathrooms are public, with no toilet seats, doors or toilet paper. Bus, guide, and food were good.
    Response from Host, Dec 2023
    Dear Rick_e, Thank you so much for choosing our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour to enhance your Costa Maya experience in the stunning Mexican Caribbean! We're thrilled you spent your vacation with us and appreciate your feedback. We're sorry to hear about the challenges you encountered with the meeting location. We strive to provide clear, easy-to-follow directions, including a map and a Google Maps link, prior to the tour to ensure a smooth start right outside the port area. We'll revisit our communication to make it even more user-friendly. We understand your concerns regarding the restroom facilities near the meeting point. As they are part of a public space, unfortunately, they're not within our control, but we'll take your feedback into consideration and look for ways to advise our guests better in the future. It's great to hear you enjoyed the bus, guide, and food! We're committed to providing a memorable and enjoyable experience, and your insights help us improve. Thank you again for your feedback, and we hope to welcome you back on another adventure soon! Best regards, The Shore Excursions Team
    Tour was excellent
    Norma_G, Dec 2023
    Guide named Diego, driver Miguel and Alan. These guys were exceptional. Diego was excellent helped me climb up the ruins. Very informative. I totally recommend this tour.
    Response from Host, Dec 2023
    Dear Norma, Thank you so much for your fantastic 5-star review of our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour! :) We're thrilled to hear that Diego, Miguel, and Alan provided you with an exceptional experience. It's wonderful to know that Diego's assistance and knowledge enhanced your visit to the stunning ruins. We're grateful you chose Shore Excursions for your adventure in Costa Maya during your Disney Magic cruise vacation. Please don't hesitate to share your memories with us on Instagram and Facebook by tagging @NextExperienceTravel. We look forward to welcoming you back on your next adventure! Tropical regards, The Shore Excursions Team
    Great day in Costa Maya
    Justine_D, Nov 2023
    Our tour guides Diego, Miguel and Alan were great. They were very informative of the ruins, gave time to explore, and answer all questions. The Bacalar Lagoon was private and not crowded by the hundreds of cruise tours. We chose to book with here instead of through the cruise and our group was roughly 12 instead of the groups of 50+ we were passing. Along the way Diego gave information of the natives and their way of life. Great experience
    Response from Host, Nov 2023
    Dear Justine, Thank you so much for sharing your wonderful experience with our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour! We are thrilled to hear that you enjoyed your day with us in the stunning Mexican Caribbean during your vacation on Royal Caribbean Cruise Lines's Mariner of the Seas. It's fantastic to know that our guides Diego, Miguel, and Alan provided you with a memorable and informative experience, and that you appreciated the more intimate setting of our tour compared to larger groups. We're delighted you found the Bacalar Lagoon peaceful and private, and that you enjoyed learning about the local culture along the way. We are grateful you chose our company for your excursion and we hope to welcome you back on another adventure in the future. Thank you for being a part of our journey! Warm regards, The Shore Excursions Team
    Day trip to ruins and lagoon
    Joanne_L, Nov 2023
    Good trip but needs less time at ruins and more at lagoon. Also road to lagoon needs mentioning that very bumpy and uncomfortable for 2 miles on way to lagoon. Guides very pleasant and informative. Food and drinks plentiful and delicious.
    Response from Host, Nov 2023
    Dear Joanne, Thank you so much for joining us on the Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour during your cruise aboard the Norwegian Joy!:) We're thrilled to hear that you found our guides pleasant and informative, and that you enjoyed the food and drinks. Your feedback about the time allocation and the road condition is invaluable, and we'll certainly consider it for future tours to enhance our guests' experience. We're grateful you chose our company to explore the stunning Mexican Caribbean, and we hope to have the pleasure of welcoming you again on your next adventure! Tropical regards, The Shore Excursions / Next Experience Travel Team
    Friendcation Cruise
    Corinne_O, Nov 2023
    We had a great time with Edder. He was very knowledgeable and funny. The ruins are incredible and wish we had more time there! The little resort on the was beautiful and the food was very good.
    Response from Host, Nov 2023
    Dear Corinne, Thank you so much for your glowing review on TripAdvisor! :) We're thrilled to hear that you had a fantastic experience with Edder during your Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour. It's wonderful to know that Edder's knowledge and humor enhanced your visit to the incredible ruins and that you enjoyed the beauty of the little resort along with the delicious food. We're honored you chose our tour to spend your day in Costa Maya during your cruise vacation on Virgin's Valiant Lady. Your satisfaction and enjoyment are our top priorities, and we're delighted we could provide you with a memorable experience in the beautiful Mexican Caribbean. Looking forward to welcoming you back on your next adventure! :) Warm regards, The Shore Excursions / Next Experience Travel Team
    Do not miss this!!!!
    Kami_E, Nov 2023
    This was THE BEST excision ever! Our driver, Diego, was amazing! The whole experience was 10 out of 10! The pick up and drop off easy! The ruin tour was incredible, Diego was very knowledgeable! The lunch, delicious!!! And top it off with swimming and kayaking in the most beautiful place! We highly recommend this excursion!!!
    Response from Host, Nov 2023
    Dear Kami_E, Thank you so much for choosing our Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour during your cruise vacation on the Regal Princess! :) We're thrilled to hear that it was THE BEST shore excursion ever and that Diego made it a 10 out of 10 experience for you. We appreciate your enthusiastic recommendation and hope to welcome you back to the beautiful Mexican Caribbean in the future. Tropical regards, The Next Experience Travel Team

    From $129.00

    up to 24 hours before the experience starts (local time)

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