Dear customer, you can send me the details of your hotel after the booking, once you get here in Cusco we will brief you about the tour at our office, then the pick up will be from your hotel and you can wait for us between 4:00 am to 4:30 am.

What To Expect

Additional Info

Confirmation will be received at time of booking
Infants must sit on laps
Service animals allowed
Near public transportation

Not wheelchair accessible
Most travelers can participate
This tour/activity will have a maximum of 15 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

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Reviews

4.5

35 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

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Showing 1-2 of 35 reviews

Bad experience-Good luck

Christina_A, Jun 2023

On 16th of June I was supposed to go to the excursion of Laguna Humantay-Cusco,Peru as I had reserved. A bus came to pick me up from my hotel in Cusco and after some time the guide informed us that we are going to another excursion (rainbow mountain). After informing her that the wrong bus picked me up, she and the driver told me to get down of the bus. It was 5 am in the morning in a big street in Cusco region where they just saw a car with somebody inside - not a taxi-just a car parked!!!- and they told him to drive me to the bus that I was supposed to be. They also told me to hurry up because they were running out of time! So I was in a car of stranger in a random big street in Cusco region and it was still dark. I insisted before getting inside the car to have a phone number that i could be in contact until the “taxi” driver gets me to the right bus. I was scared, alone, trying to contact my hotel informing them about what was happening. Finally I got to my destination but my whole day was ruined. Mega expeditions is the company with which i travelled. I had heard good stuff about viator and it turned out that i had a very bad experience and this incident was unacceptable! Fortunately I was lucky enough that nothing worse happened and I somehow managed to enjoy the excursion later..

Great Time

Daniel_K, Jun 2022

Great trip, everything went smoothly. Though I was not able to make it to the top without assistance from a horse well worth the trip. If you are in Cusco for a few days would recommend fitting this trip.

Response from Host, Jul 2022

Daniel it is a pleasure to receive you and thank you for choosing us, we are very happy that you have visited this beautiful place and that we have helped you in your experience in Peru. We appreciate his opinion as it is of great help to future travelers.

Humantay lake from Cusco Full Day Tour

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