Hello Mark,
Can you please kindly help us to delete your review because you paid with viator and we advised you to request your refund from viator.
[04/06, 11:50] Mark Thompson Client: Ok I will go tomorrow am.
What time will you be here to pick me up?
[04/06, 11:51] Phillipians 4 four travel & tour: Thanks
[04/06, 11:52] Phillipians 4 four travel & tour: Between 8pm and 9pm today, we'll send you pick-up time for tomorrow
[04/06, 11:52] Mark Thompson Client: Ok
[04/06, 18:32] Mark Thompson Client: It appears that I will not be able to go tomorrow.
Please provide a refund and maybe I’ll be able to reschedule.
Thank you
[04/07, 07:43] Phillipians 4 four travel & tour: Hello Mark, please can you request for cancelation, and we'll approve it
[04/07, 09:17] Mark Thompson Client: I just requested a full refund via my email confirmation.
Thank you
[04/07, 09:28] Phillipians 4 four travel & tour: No, you need to contact viator and ask for a refund
We called viator to refund your money and they sent us the proof of refund, can you please kindly delete your review. Thanks