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Auschwitz-Birkenau Group Tour from Krakow

Krakow, Poland

Auschwitz Birkenau Full Day Group Tour from Krakow

7 hours
Pickup offered
Mobile ticket
Offered in: English

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Overview

Spend a day learning about the dark history of WWII from a guide while you visit the Auschwitz-Birkenau State Museum. This Auschwitz-Birkenau group tour allows you to walk both Auschwitz I and Auschwitz II-Birkenau with a guide who tells stories as you see the exhibits. Round-trip transport from Krakow is included, so you can keep your mind on the more important facts you’re taking in.

Guarantee your visit to the Auschwitz-Birkenau State Museum
Get substation time at both Auschwitz I and Auschwitz II-Birkenau
A guide talks about the somber history of the complex during WWII
Travel comfortably round-trip from Krakow during this Auschwitz-Birkenau tour

What's Included

Free pick up directly at your hotel or apartment in Krakow city centre
Group transportation by comfortable minibus or minivan
English speaking driver or tour leader
Local English speaking guide at the Memorial (visiting in a group)
Entry tickets
All Fees and Taxes
Headsets to hear the guide clearly (does not apply to children under 13 y.o.)
Free drop off within Krakow city centre - you can choose from 4 drop off locations

Food and drinks

Meeting and Pickup

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

7/1/2019 - 5/7/2025
Monday - Sunday : 12:00 AM - 11:59 PM

Pickup details

We pick you up at your hotel/hostel/private apartment if it is located in Krakow city centre. Please provide the name and address of your accomodation by typing it manually. We need to know your address no later than 24 hours before the tour starts otherwise we will ask you to come up for a pick up at a designated place in the city center. VERY IMPORTANT REGARDING PICK UP TIME: We have different pick up time each day, it can be between 6.00 am and 3.00 pm. You'll be informed about the exact pick up time, a day before the tour, in the afternoon.

What To Expect

Panstwowe Muzeum Auschwitz-Birkenau

3 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
The duration of transfers are approximate, the exact duration will depend on time of the day and traffic conditions
Operates in all weather conditions, please dress appropriately
Stroller accessible
The maximum size of bags and backpacks allowed to carry on the Museum grounds is 30 x 20 x 10cm
Travelers are required to undergo security checks, and necessary disinfection procedure.

Not recommended for children aged 13 and under
Infant seats available
No heart problems or other serious medical conditions
Most travelers can participate
We require full names of all participants as entry tickets are named
This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:How can I let you know where to pick me up?

A:We can offer pick up for this tour from Hotels in Krakow city centre. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.

Jul 2019

Traveler Photos

Reviews

4.5

184 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 184 reviews

Excellent Service - Highly Recommend this Tour

Deborah_P, Dec 2023

A visit to Auschwitz-Birkenau is a must when visiting Poland and I highly recommend the Private Car Tour with Prime Tours. Tomasz was a friendly, knowledgeable, and engaging host on our drive to/from Auschwitz which made the tour even more special. During the drive, we had discussions on many topics which gave us a better understanding of Poland in general. He accommodated our last-minute changes to our pick-up and drop-off locations and assisted with some modifications during the tour to support a family member with mobility challenges. He made sure the entire experience went smoothly for us.

Excellent tour guide and experience!

ElizabethAnne_M, Aug 2023

Our day trip to Auschwitz-Birkenau was great! Our pickup was seamless and the drive was comfortable. Though we were with a larger group for the majority of the actual tour, our driver was the guide and it almost felt like a private tour. The knowledge and kindness of our guide was beyond anything we could have asked for. Obviously the trip was a solemn one, but he did an excellent job of sharing accurate information and making sure that everyone was aware of the history and importance of where we were every step of the way. Hands down one of the best tours we’ve ever booked - highly recommend this company over others!

Great service

louisehutchins25, Apr 2023

Brilliant service from booking through to return journey. Driver was super friendly, efficient and knowledgeable.

An incredibly moving trip.

Danielle_J, Apr 2023

If you're interested in history and the atrocities that happened during WW2, I would highly recommend this trip. Firstly I would like to mention our driver Pavel who was very knowledgeable about the local area and gave lots of recommendations of what we could do during our time in Krakow. He was very friendly and went the extra mile by saying that if we needed anything during our stay then to contact him, which I thought was kind. The transport was very clean and we felt safe in his care. The tour was incredibly moving and will leave a lasting impression on all of us. The tour guide was very knowledgeable too. I think the only downside to to the tour is that we didn't get time to explore alone. Whilst she gave us lots of information, it would have been nice to have given us time to read the boards. Additionally when we were in Auschwitz Birkenau, there was a whole side that we didn't go in to. We could have done with just an extra hour to have a look ourselves. That said, this is my only criticism about the trip. I would recommend using this tour guide company to visit Auschwitz and whilst we didn't have time to look by ourselves, I think we learned a lot from our tour guide which we might not have found out otherwise.

Brilliant

Beverley_g, Apr 2023

From start to finish all of us had amazing time as it was on our bucket list so we did it for my 60th Birthday

A must do tour if you are...

Michelle_F, Mar 2023

A must do tour if you are staying in Krakow. We were collected from our hotel and dropped at a central Pick up point, during our transfer we were briefed on the itinerary for the day and given detailed instructions on the coach we needed to board and who would be accompanying us to Auschwitz. The coach journey was around 1 hour 15 minutes from Krakow. On arrival at Auschwitz our coach was divided into 2 groups depending on our tour time. There was an opportunity for a short break before we commenced the tour of the camp. The Auschwitz guide was excellent and was happy to answer any questions from those that had them. The tour of the first site was around 2 hours then there was an opportunity to eat some lunch before making our way back to the coach to drive to the camp at Birkenau. The transfer took just 10 minutes. This camp is an outside tour so if you are going in winter ensure you have layers on as it was cold and windy. The duration of this tour was an hour. We then had a short comfort break and boarded the coach for our transfer back to Krakow. Fantastic trip and well worth a visit.

Really good

gemma_n, Jan 2023

Very professional, lovely and full of information. showed us everything and answered every question we had. Have already recommended to a friend

An emotionally draining...

Sarah_J, Nov 2022

An emotionally draining day but very well organised trip from the pick up to the guide and journey back. Very knowledgable guide who set the right tone with her commentary.

Tour

Karen_C, Nov 2022

Very interesting. Guide was very helpful and easy to understand. Would have preferred just the first visit as a long day. But we’ll worth doing.

Great tour!

Karen_D, Nov 2022

We had a great experience on this tour. The mini bus was comfortable. They picked us up near our hotel and Alex our tour guide for the whole trip was great too! She was very helpful and made sure we got to where we needed to be! We were also able to purchase a bag lunch that they brought us to have when we got there. The tour guide at Auschwitz was wonderful. Very knowledgeable. It’s a long day and there are a lot of other tour groups so it moves fast. Wish there would have been a way to take more time at the exhibits but our tour guide Ryszard said that even 3 days wouldn’t be enough to cover it all. Would recommend this tour!!

Good and harrowing

Victoria_R, Oct 2022

Very good trip. Very sad but worth going, tour guide very knowledgable and it was very organised, although sometimes felt as tho it was rushed

Excellent

Bradley_D, Jun 2022

Our tour guide inside Auschwitz was extremely knowledgeable and told her stories with the sensitivity that this place deserves.

The whole trip was a...

Renata_J, Mar 2022

The whole trip was a great experience including the drivers and the tour guide. Would definitely recommend it.

A worthwhile but harrowing experience

Lorna_B, Jan 2022

The trip was excellent but harrowing. Not to be missed if you are interested in the history of the holocaust and the tragic story of how the Nazis were determined to exterminate Jews, Romanies, and anyone else they thought did not fit in with their ideals. The unspeakable crimes committed have left me extremely shocked and saddened. Despite that I am glad I visited and would highly recommend. Just take some tissues to mop up the tears.

Great and interesing day

lisaroma, Dec 2021

Really good tour guide got some interesting information - thank you Theresa and our driver Tomasz was great

Hassle free way of visiting Auschwitz-Birkenau

Hugh_V, Nov 2020

The Auschwitz-Birkenau memorial is an absolute must do when visiting Poland. However getting to Auschwitz-Birkenau from Krakow can be awkward unless you have your own car. Going by public transports requires a lot of transfers and takes a lot of time - especially during covid when there is reduced services. This tour takes the hassle out of it.

Insightful

Neil_W, Jul 2020

Great experience and knowledgable guide. The poor weather even added to the tour with us having a very small insight into some of the suffering the prisoners had to endure.

Informative and moving

Roslynn_G, Mar 2020

Very moving and informative visit our guide Magda was excellent. Unfortunately some of the exhibits were closed due to the current climate but this did not distract too much. Would certainly recommend this tour.

Fabulous well organised trip

Mark_R, Mar 2020

This was a fabulous trip small group fantastic guide . We were very well looked after.Recommended...

Worth every penny

wendy_b, Mar 2020

The private pick up from our hotel was on time and the driver was really friendly yet professional, telling us a little about the sights as we passed them. The transfer to a larger vehicle was seamless. Alexandra, our guide, was very knowledgeable and helpful. Cannot fault her at all. The only disappointment was that we weren’t allowed longer in the different rooms to reflect and read the information provided. However, I appreciate this is not a Viator issue, more the fact that there are so many visitors and there needs to be an element of “crowd control”. It was a sobering day. Whilst I had already learned of the horrors of camps including Auschwitz and read and seen footage, nothing could prepare me for first hand sight of this horrific place and learning more of the atrocities that occurred. It’s not a trip to “enjoy” obviously, but it will stay with me for ever.

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