Krakow

Auschwitz Birkenau Guided Tour from Krakow & hotel pick-up option

Kraków, Poland
Auschwitz Birkenau Museum and Memorial Guided Tour from Krakow
Likely to Sell Out

From $35.39

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 7 hours (approx.)
  • Pickup offered
  • Offered in: English

Overview

Visit UNESCO World Heritage–listed Auschwitz-Birkenau, a former Nazi concentration camp where more than a million European Jews and other prisoners were confined or killed during World War II. A professional guide sensitively portrays the horrors of the Holocaust as you tour the barracks, watchtowers, railway ramps, gas chambers and crematoriums at the two camps, located in Oświęcim. See poignant museum exhibits and witness moving memorials, where you hear narratives by former detainees and learn of Auschwitz’s liberation in 1945.
  • Full-day tour to Auschwitz-Birkenau from Krakow with a professional guide
  • Learn about the Nazi Holocaust and trace some of the stories of individual prisoners at the camp
  • Explore the UNESCO World Heritage Site of Auschwitz-Birkenau and its memorials
  • View the remains of barracks, watchtowers, gas chambers, and fences at the concentration camp

Why Travelers Choose This Tour

This tour offers the flexibility of six daily departure times to choose from.

What's Included

  • Headsets to hear the guide clearly
  • Centrally located meeting point
  • Air-conditioned vehicle
  • All Fees and Taxes
  • Admission to Auschwitz-Birkenau Memorial
  • Local licensed guide
  • Hotel pick-up (If relevant option is selected)

    Meeting And Pickup

    You can head directly to the meeting point, or request pickup

    Meeting point

    • Pawia 18b
      Pawia 18b, 31-154 Kraków, Poland

      Kiss&Ride park, Pawia 18b street, next to the Mercure Hotel.

    Pickup points

    Select a pickup point

    End point

    This activity ends back at the meeting point.

    Pickup details

    Exact time of your pick-up will be confirmed a day before the tour. It is usually several minutes before start time. If you not specify your hotel adress we will be waiting for you on our pick-up place: Pawia 18b, kiss and ride stop, next to Mercure hotel.

    What To Expect

    Panstwowe Muzeum Auschwitz-Birkenau

    1 hour 45 minutesAdmission Ticket Included

    Brzezinka

    1 hour 30 minutesAdmission Ticket Free

    Additional Info

    • Confirmation will be received at time of booking
    • Not wheelchair accessible
    • Near public transportation
    • Infants must sit on laps
    • Most travelers can participate
    • Confirmation will be received at time of booking
    • Not recommended for children aged 14 and under
    • Operates in all weather conditions, please dress appropriately
    • Breaks during the tour are no longer than 10 minutes
    • Please note that the time of departure might change due to availability of the guides at the museum. The change in time of departure does not qualify for a refund.
    • Please make sure to bring with you ID or passoprt. Because before the entrance seciurity will ask about it.
    • We encourage you to bring food and drinks as we do not plan a lunch break during the excursion
    • This tour/activity will have a maximum of 30 travelers

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.

    Traveler Photos

    See more

    Traveler Tips


    Try to go in good weather as it’s mostly outside and can be muddy.
    You are only allowed to take small bags around the sites so I had to leave my backpack in the coach, which worked out fine.
    Definitely worth taking a packed lunch to save time and money when at Auschwitz.
    Reviews by Viator travelers. We perform checks on reviews

    Reviews

    4.0
    1,001 reviews
    Total review count and overall rating based on Viator and Tripadvisor reviews
    0
    0
    0
    0
    0
    Reviews by Viator travelers.
    Showing 1-10 of 1,001 reviews
    My face in the crowd...😪
    Andrew_M, Feb 2024
    I was transfixed and deeply moved by the corridor filled with photos...It could have been me...the camera flash in their eyes will remain with me...😪
    Great history
    Luke_B, Feb 2024
    Host was informative , tour guide was clear English and well educated. Well presented and answered many questions upon end of tour with very detailed truth and passion.
    Response from Host, Feb 2024
    Thank you for choosing Disocver Cracow! We are very pleased to read your feedback. We do everything so that our customers can visit this important place in the best condictions. I hope you will choose Discover Cracow again!
    As described. Great communication
    Victoria_G, Feb 2024
    Really efficient trip. Pick up and all details spot on thanks. Highly recommend. Obviously a very sombering experience but one everyone should do. RIP to all those people slaughtered at the hands of the Nazis
    Response from Host, Feb 2024
    Thank you for choosing Disocver Cracow! We are very pleased to read your feedback. We do everything so that our customers can visit this important place in the best condictions. I hope you will choose Discover Cracow again!
    Sombre & Interesting
    Colin_C, Feb 2024
    Transportation arrangements, guides and information were very good. Everything was as described. Can recommend.
    Response from Host, Feb 2024
    Thank you for choosing Disocver Cracow! We are very pleased to read your feedback. We do everything so that our customers can visit this important place in the best condictions. I hope you will choose Discover Cracow again!
    Excellent Highly Recommended Excursion
    Tracey_L, Feb 2024
    Excellent excursion, very emotional & thought provoking. The guide was excellent. A must visit for anyone spending time in Krakow. The whole trip was well planned with timely pick-ups from Krakow. Highly recommend.
    Response from Host, Feb 2024
    Thank you for choosing Disocver Cracow! We are very pleased to read your feedback. We do everything so that our customers can visit this important place in the best condictions. I hope you will choose Discover Cracow again!
    This tour could be so much more impactful
    Jane_R, Feb 2024
    The timing was changed on my booking ( this happened last time when I went in 2023) and it was brought forward by 2 hours. The emails that I continued to receive made note of the time I had booked and not the time the company had changed it to meaning I had to double-check what was going on. The guide was so-so. It's always very rushed ( I have done it 5 times ) and the toilet facilities are slow, especially for women. Only 2 or 3 vending machines on site and nowhere to sit if you were tired or wanted a few minutes' respite. The Birkenau part is too long and should be cut much shorter. They are allowing too many people to go on the tour; you feel permanently hurried and have no time to absorb the atmosphere or the story.
    Humbling experience.
    Michelle_S, Feb 2024
    The guide had a fantastic knowledge, however, she was very hard to understand, due to her strong Polish accent. I’d say I understood 30% of what she said.
    Response from Host, Feb 2024
    Thank you for choosing Disocver Cracow! We are very pleased to read your feedback. We do everything so that our customers can visit this interesting place in the best condictions. Unfortunately, we have no influence on the selection of the guide because it is a state museum. However, thank you for sharing this comment and I hope you will choose us again!
    Thought provoking
    Robert_E, Jan 2024
    Very well organised trip our tour guide was very knowledgeable and informative. There was little time for food so would recommend you take something to eat and drink
    Response from Host, Jan 2024
    Thank you for choosing Disocver Cracow! We are very pleased to read your feedback. We do everything so that our customers can visit this important place in the best condictions. I hope you will choose Discover Cracow again!
    Professionally organized and managed
    MariaSperanza_C, Jan 2024
    The tour was well organized, nice van, gentle driver who let me sit in the front seat and made my trip comfortable. The lady who did the guide was really nice, explaining everything in details. The experience was great and I can recommend this tour
    Response from Host, Jan 2024
    Thank you for choosing Discover Cracow! We are very pleased to read your opinion. We do everything to make our services as professional as possible. I hope you will choose Discover Cracow again!
    Not so good
    Adriana_G, Dec 2023
    I purchased this tour when I planned my trip to Krakow nearly three months in advance, as it was a destination I was truly eager to explore. However, a few days before the scheduled tour, I received a notification that the departure time had been changed, requiring me to be at the pickup point at 6:00 am due to the guide's availability constraints. Upon arriving at Auschwitz, our anticipation turned into frustration as we had to endure a 45-minute wait in the winter cold for the person in charge to organize our entry. Subsequently, we were informed that we needed to return to Krakow because our assigned guide had not shown up, and there was no replacement available. After collective protests, the accompanying woman was granted permission to join us as a guide. Despite her earnest efforts, her limited proficiency in English and lack of detailed historical knowledge left us unable to fully appreciate the tour as envisioned. To add to the disappointment, no apologies were extended by the company, and they initially suggested our return to Krakow without addressing the entry issue. I am hopeful for, at the very least, some form of communication and compensation to rectify this frustrating experience.
    Response from Host, Jan 2024
    Thank you for choosing Discover Cracow! We apologize for the challenges you faced during your Auschwitz tour. We regret the inconvenience caused by the guide's availability constraints and the subsequent issues at Auschwitz. We appreciate your understanding and would like to extend our sincerest apologies for any disappointment and frustration you experienced. Thank you for bringing this to our attention.
    Never again
    Frank_J, Dec 2023
    We had booked a day to visit Auschiwtz Birkenau via Viator. The local Discover Cracow agency took us by bus to Auschwitz only to tell us that there were no more tickets available for that day on 10 December. So we made a 3-hour return trip without visiting the camp. I'm still waiting for a refund!
    A must do trip!
    Charlotte_A, Dec 2023
    Driver on time, comfortable mini bus. Guide was amazing. Absolutely amazing yet harrowing day. Reduced to tears. Take some comfortable walking boots and if it’s cold wrap up warm - birkenau is freezing! So informative and well preserved. Amazing.
    Response from Host, Dec 2023
    Thank you for choosing Disocver Cracow! We are very pleased to read your feedback. We do everything so that our customers can visit this important place in the best condictions. I hope you will choose Discover Cracow again!
    Unbelievable tour. How could people be so cruel & nasty
    Helen_P, Dec 2023
    Going into the camp, was unreal, what them poor people went through was unbelievable. But couldn’t go to Poland & not visit. Glad I did visit, now I’m researching, finding out more.
    Response from Host, Dec 2023
    Thank you for choosing Disocver Cracow! We are very pleased to read your feedback. We do everything so that our customers can visit this important place in the best condictions. I hope you will choose Discover Cracow again!
    Great but sad experience!
    Jacek_S, Dec 2023
    Amazing trip! I have seen and visited all the best places. The driver was great and he accommodated any request I had. I would definitely recommend this trip to anyone. :-)
    Response from Host, Dec 2023
    Thank you for choosing Disocver Cracow! We are very pleased to read your feedback. We do everything so that our customers can visit this important place in the best condictions. I hope you will choose Discover Cracow again!
    Eye opening experience
    Emily_B, Dec 2023
    The most amazing eye opening heart breaking trip. Our tour guide was amazing he was so passionate. Thank you
    Response from Host, Dec 2023
    Thank you for choosing Discover Cracow! Auschwitz is a truly emotional museum that you absolutely must visit. We are glad that we could take you to this important place. I hope you will choose Discover Cracow again!
    i purchased a tour with...
    Vera_S, Dec 2023
    i purchased a tour with guide and there was no guide, they gave me a partial refund. I would book with another company.
    Response from Host, Dec 2023
    Thank you for choosing Disocver Cracow! We are very sorry for the situation, it should not have happened.
    Interesting but sobering tour
    Keith_B, Dec 2023
    Well organised tour. Guide very knowledgeable and told the history in an interesting but sensitive way.
    Response from Host, Dec 2023
    Thank you for choosing Discover Cracow! Auschwitz is a truly emotional museum that you absolutely must visit. We are glad that we could take you to this important place. I hope you will choose Discover Cracow again!
    Very emotional but eye opening experience we will never forget.
    Poppy_S, Nov 2023
    A very eye opening and emotional experience, auschwits will forever be an unforgettable memory to us.
    Response from Host, Nov 2023
    Thank you for choosing Discover Cracow! Auschwitz is a truly emotional museum that you absolutely must visit. We are glad that we could take you to this important place. I hope you will choose Discover Cracow again!
    Winter trip
    Tracey_K, Nov 2023
    Our guide was lovely and had good knowledge of both camps my only complaint was that the whole trip felt very rushed, most of the day was spent walking at a fairly brisk pace keeping up with the guide , I appreciate that there’s a lot to see and there are a lot of visitors but I didn’t really get the time that I would have liked to look around , also very little time for a break it was a choice between joining the queue for a hot drink or snack or having a toilet break It’s a fantastic place to visit and I would recommend going just would have liked a little more time Also for anyone taking this trip in the winter months book the earlier trip mine started at 10:15am being picked up in krakow but by the time you get there it’s nearly lunchtime which meant by the time we did the Birkenau camp it was quite dark
    Response from Host, Nov 2023
    Thank you for choosing Discover Cracow! We are glad that you could see this important place with us. Unfortunately, we have no influence on how the guides give tours because they are selected by the museum. However, I think that the guide wanted to show as many things as possible during the trip. Thank you for your opinions and tips to our potential customers. I hope you will choose Discover Cracow again!
    So much sadness but a great tour
    Gerard_B, Nov 2023
    So much sadness but what a trip. It is a must if you travel to Krakow. Would recommend to wrap up during the winter months it does get quite cold.
    Response from Host, Nov 2023
    Thank you for choosing Disocver Cracow! We are very pleased to read your feedback. We do everything so that our customers can visit this important place in the best condictions. I hope you will choose Discover Cracow again!
    ...

    Compare Similar Experiences

    1 / 3
    Current
    Likely to Sell Out
    No Photo
    Auschwitz Birkenau Guided Tour from Krakow & hotel pick-up option

    1,001

    7 hours
    Free Cancellation
    From
    $35.39
    No Photo
    Krakow: Auschwitz-Birkenau Guided Tour & Hotel Pick Up

    203

    6 to 7 hours
    Free Cancellation
    From
    $74.10
    No Photo
    1 Day Auschwitz Birkenau Museum Guided Tour Hotel Pick up

    351

    7 hours
    Free Cancellation
    From
    $51.98
    No Photo
    Auschwitz-Birkenau guided tour from Krakow

    308

    7 hours
    Free Cancellation
    From
    $34.29

    Explore Similar Things to Do