Krakow

Guided Tour from Krakow to Auschwitz Birkenau with Transfer

Badge of ExcellenceKraków, Poland
Auschwitz Birkenau Guided Tour from Krakow
Likely to Sell Out

From $58.16

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 7 hours (approx.)
  • Pickup offered
  • Offered in: English

Overview

Save time booking your own transfers and admission to Auschwitz-Birkenau Memorial and Museum, and benefit from this ticket and transport package where everything is organized for you. The trip begins with Krakow hotel pickup, and once at Auschwitz-Birkenau, a guided tour around the site is provided to learn more about the history of this former concentration camp, which was built in Nazi-occupied Poland.
  • No need to book transfers: Door-to-door Krakow transport is included
  • Bypass the long ticket lines: Admission is included
  • Explore Auschwitz-Birkenau Memorial and Museum with a guide
  • Hear clearly throughout the tour: Headsets are included

What's Included

  • Visiting the camp Auschwitz I with a licensed English-speaking guide
  • Visiting the camp Auschwitz II Birkenau with a licensed English-speaking guide
  • Pick up from your hotel/apartament/hostel in Krakow(If you choose the option "Hotel pick up" )
  • Drop off in your hotel or any place in Krakow City Centre(If you choose the option "Hotel pick up")
  • Transportation by air-conditioned minivan or minibus
  • English-speaking driver
  • Admission fee
  • Lunch
  • Gratuities

Meeting And Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

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Pickup points

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End point

This activity ends back at the meeting point.

Pickup details

We pick up people from every hotel/apartments from a defined area. We will send exact the pickup time one day before the tour between 7-9 pm. Pick up time depend on Museum Auschwitz, because of limit in the buildings start is between 7AM - 11AM.

What To Expect

Krakow (Pass By)

Panstwowe Muzeum Auschwitz-Birkenau

2 hours Admission Ticket Included

Brzezinka

1 hour Admission Ticket Free

Krakow (Pass By)

Additional Info

  • Confirmation will be received within 48 hours of booking, subject to availability
  • Not wheelchair accessible
  • Infant seats available
  • Most travelers can participate
  • TRANSPORT: For transportation, we use minibuses and minivans. If you have motion sickness or any other issues related to traveling by car, please inform us in advance. The travel time depends on the weather and road conditions, so it may be extended.
  • VISIT: The Auschwitz-Birkenau Museum attracts numerous visitors daily. Exploring at your own pace may not be feasible due to the high volume of visitors. It is essential to maintain appropriate and respectful behavior while in the camps. The dress code is smart casual, reflecting the solemnity of the site. Activities such as eating, smoking, and loud behavior are strictly prohibited within the Museum premises.
  • PICKUP: A few hotels in Krakow are situated in traffic-restricted areas. Your pickup will be arranged from the nearest accessible point, and you will receive notification.
  • DEPARTURE: Due to the museum's policy, capacity limits within the buildings, and the high number of visitors, the pickup time may be subject to change. We kindly ask for your understanding and suggest avoiding planning other activities on the day, as rescheduling might pose a challenge. We understand that our clients want to explore our city as much as possible, and we strive to provide advance notice regarding the pickup time frame. Typically, around 3-7 days before your visit, we will reach out to everyone, allowing you to plan your day accordingly.
  • DOCUMENTS: As it is obligatory at the Auschwitz-Birkenau Museum to confirm your personal details, you must provide the full names of all participants when making a reservation. Additionally, please ensure to carry your passport or ID with you, as it may be checked at the museum entrance. Failure to do so may result in denial of entry to the museum.
  • BAG SIZE: Please be aware that entry to the Auschwitz-Birkenau Museum is not allowed with large bags or backpacks. The maximum permissible size is 30cm x 20cm x 10cm. You can securely leave your bags in your car, which will be locked during your visit.
  • LUNCH: Lunch is not included in the tour package. There isn't ample time for a regular lunch break between visits to Auschwitz (1st camp) and Birkenau (2nd camp), so it's advisable to bring along a snack or some food to stave off hunger. However, if you prefer a more substantial meal, you can opt to order lunch boxes through us for an additional fee. We'll send you the offer the day before the excursion. Please note that at the parking lot, only vending machines with snacks are available, as the restaurant is currently under construction.
  • SECURITY: Please be prepared to undergo a security check, similar to airport procedures, before entering the Auschwitz-Birkenau Museum.
  • WEATHER: Our operations run regardless of weather conditions. You will spend up to 70% of your time outdoors, particularly at Auschwitz II-Birkenau. Therefore, we advise you to dress accordingly for the weather and bring water, especially on sunny days.
  • CHILDREN: Children must be accompanied by an adult, and infant seats are available for younger children. Due to the potentially traumatic nature of the visit to the Auschwitz-Birkenau Museum, we recommend that visitors be at least 13 years old.
  • PICTURES: Visitors are generally permitted to take photographs, with a few exceptions clearly indicated. However, taking photos inside buildings using flash is strictly prohibited.
  • CONTACT: We confirm all tours via messaging apps such as WhatsApp, Viber, Signal, and Telegram. According to us and our clients, this is the most convenient form of communication. If you don't use any of them, don't worry, we'll send you an email. Emails are sent through the system, so please also check your spam folder to ensure you don't miss our message.
  • GROUP: The group is of the standard size recommended by the museum, typically ranging between 16 and 30 people.
  • This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Reviews

5.0
160 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 160 reviews
Highly Recommend
John_M, Feb 2024
You must do this tour if you are in Krakow. Austwicz & Birkenau are places of sadness where unthinkable atrocities were carried out. However, it is so important that we remember and pay respect to those who perished in these places. The tour was perfect. Our host, Bartek, was extremely helpful from the point of pick up at our hotel. His car was very clean & comfortable for the 1.5 hour journey. The guide at the camps, Marcin, was very knowledgeable and informative. Yes, this is a somber place but please visit to pay your respects.
very organised
Gillian_L, Feb 2024
The driver was great! A well organised trip which was far easier than booking ourselves. Communication via whatsapp was great and reassuring
Response from Host, Feb 2024
Dear Gillian_L, Thank you for your kind words! We're thrilled to hear that you had a great experience with our driver and found the trip well organized and convenient. It's our standard practice to contact our clients a few days before the trip to confirm the pickup address and other details, ensuring everything goes smoothly. We're glad that our communication via WhatsApp added to your reassurance. Looking forward to serving you again! Best regards, Welcome in Cracow team
A sobering experience
Paul_F, Feb 2024
Excellent transportation from apartment to Auschwitz. Very good guide at both Auschwitz Birkenau camps.
Response from Host, Feb 2024
Dear Paul_F, Thank you for your positive feedback. We're pleased to hear that you found the transportation from your apartment to Auschwitz excellent and that the guide at both Auschwitz and Birkenau camps was very good. Providing reliable transportation and knowledgeable guides is crucial for us to ensure our guests have an educational and respectful experience. Your satisfaction with these services is greatly appreciated. Best regards, Welcome in Cracow team
Memorable tour
geraldine_c, Jan 2024
The tour was very well organised. Both driver and guide were excellent. Thankyou the tour was respectful and informative. The experience will stay with us forever.Thankyou Bartek and Konrad.
Response from Host, Feb 2024
Dear geraldine_c, Thank you for taking the time to share your experience with us. We are deeply gratified to hear that the tour was well-organized and that you found both the driver and guide to be excellent. It is our highest priority to offer tours that are both respectful and informative, so knowing that this experience will stay with you forever is truly heartening. Your personal thanks to Bartek and Konrad will be conveyed; they will be delighted to know they made such a positive impact on your visit. Best regards, Welcome in Cracow team
Auschwitz and birkenau trip
Stuart_B, Jan 2024
We were told the night before what time our driver would be picking us up and what vehicle he would be in. The driver (Thomasz) was explaining all the rules of the place en route and was very informative with any questions we asked. Everything was well explained to us once we got there and everything went smoothly. You get the same guide for both parts of the trip and she was very good at explaining everything in detail about the camps and everything that went on there. I would fully recommend the tour to everyone. Thanks again for an excellent trip.
Response from Host, Jan 2024
Dear Stuart_B, We are truly grateful for your detailed and thoughtful review. It's heartening to hear that the communication regarding your pickup was clear and timely, and that Tomasz provided informative guidance throughout the journey. We're also glad that the tour was well-explained and smoothly executed, and that your guide was thorough in detailing the history of the camps. Your recommendation is highly valued, and we thank you for choosing us for this important tour. We hope to have the opportunity to welcome you on another trip in the future. Best regards, Welcome in Cracow team
Excellent tour
Joanne_W, Jan 2024
The bus tour driver Conrad and the guide were both brilliant and very knowledgeable. There was great contact prior to the trip by Bartek. The whole experience was very good.
Response from Host, Jan 2024
Dear Joanne_W, We are deeply grateful for your kind review of your recent bus tour experience with us. It's wonderful to hear that both Conrad and our guide impressed you with their brilliance and knowledge. We're also delighted to know that Bartek's proactive contact prior to your trip contributed positively to your overall experience. Your feedback is incredibly valuable to us, and it's heartening to learn that you found the whole experience very good. Thank you for choosing our service, and we hope to have the pleasure of welcoming you on another tour in the future. Best regards, Welcome in Cracow team
Excellent
Aoife_O, Dec 2023
The driver was so nice and informative. Everything was organised so well and enhanced our experience.
Response from Host, Dec 2023
Dear Aoife_O, Thank you for your positive comments about our driver and the organization of the tour. We're thrilled to hear that our efforts contributed to enhancing your experience. Your feedback is greatly appreciated, and we look forward to the opportunity to serve you again in the future. Best regards, Welcome in Cracow team
Excellent tour whilst visiting Krakow
janine111, Dec 2023
Conrad our driver picked us up for the tour on time he was a very nice guy who drove us there safely, everything ran to schedule, tour was very interesting with an excellent tour guide. Would highly recommend this day out whilst visiting krakow.
Response from Host, Dec 2023
Dear janine111, Thank you for your kind words and recommendation. We're glad to hear that Conrad provided a timely and safe driving experience and that the tour was both interesting and well-organized. Your positive feedback about our tour guide is greatly appreciated. We are delighted that you found the day out worthwhile during your visit to Krakow. Looking forward to welcoming you on another tour in the future. Best regards, Welcome in Cracow team
Excellent service
Clare_H, Dec 2023
Amazing your company Jacob our driver went above and beyond to facilitate too. Would definitely use again they contacted us a few days before to let us know the plans
Response from Host, Dec 2023
Dear Clare_H, We're thrilled to receive your wonderful feedback regarding your experience with our company and Jacob, your driver. It's heartening to know that his efforts to go above and beyond made a significant difference in your tour experience. We're also pleased to hear that our proactive communication regarding the plans a few days in advance was helpful to you. Your intention to use our services again is the highest compliment we could receive. We look forward to welcoming you back on your next trip. Best regards, Welcome in Cracow team
Seamless tour
Ashley_P, Dec 2023
Everything from pick up to drop off went smoothly. Jakub was our driver and was perfectly on time, was friendly and professional throughout our tour. Things are a bit chaotic at the museum itself - I think they just allow in too many tours; however, our tour leader was great about getting us through the ticket and security process easily. Our guide, Monika, was very informative and clear in her explanations as we toured the site. I would recommend this company/team for your guided tour of Auschwitz Birkenau.
Response from Host, Dec 2023
Dear Ashley_P, We are truly grateful for your positive feedback about your tour experience with us. It's wonderful to hear that Jakub provided punctual, friendly, and professional service, and that Monika's guidance was informative and clear. We understand that the museum can be quite busy, and we're glad to know that our team made the ticket and security process smooth for you. Your recommendation is highly valued, and we look forward to the opportunity of serving you again in the future. Best regards, Welcome in Cracow team
Excellent and no hassle way to see the memorial.
Frederick_A, Dec 2023
Excellent way to visit the memorial. You get picked-up at your hotel and brought directly to the memorial in a comfortable van. Our guide/driver Bartek was very friendly and accommodating. Despite the snowy conditions he made us feel safe and arrived promptly at the museum. I highly recommend this tour.
Response from Host, Dec 2023
Dear Frederick_A, Thank you for taking the time to share your experience with our tour to the memorial. We're delighted to hear that Bartek provided you with friendly and accommodating service, ensuring your safety and comfort despite the challenging weather conditions. It's heartening to know that our efforts to offer prompt and reliable transportation have been appreciated. Your recommendation means a great deal to us, and we hope to welcome you again on your next visit. Best regards, Welcome in Cracow team
Amazing
Keeley_R, Dec 2023
Started from the moment we got picked up Jacob, couldn’t do enough for us making sure we were comfortable taking our rucksack and placing them in the boot. When we arrived he told us all the information we needed, it was very organized from start to finish. As there were no facilities to get a hot drink apart from a machine, our driver Jacob asked if we’d like to stop and get a hot drink from a service station which was needed. 5 stars for Jacob
Response from Host, Dec 2023
Dear Keeley_R, Thank you for sharing your experience with our service and particularly with our driver, Jacob. We're delighted to hear that he provided such attentive and thoughtful care, ensuring your comfort and offering helpful information throughout your journey. Jacob's gesture to stop for a hot drink is a wonderful example of the extra mile we aim to go for our guests. Your 5-star recognition for Jacob is greatly appreciated, and we'll be sure to pass on your kind words to him. We look forward to welcoming you again on your next visit. Best regards, Welcome in Cracow team
Well organised interesting day.
Pia_T, Nov 2023
I was picked up and dropped off from the hotel as arranged and very prompt. The taxi driver was very helpful and made sure we knew what we had to do and where to meet. The tour guide explained everything clearly. Communication from the company was excellent letting me know time of pick up and the name of the driver. Very well organised day. I would highly recommend this company.
Response from Host, Dec 2023
Dear Pia_T, Thank you for taking the time to review our service. We're delighted to know that the punctuality of the pick-up and drop-off, the helpfulness of our taxi driver, and the clarity provided by our tour guide all contributed to a well-organized day for you. It's also great to hear that our communication regarding the pick-up time and driver details met your expectations. Your high recommendation is greatly valued, and we're grateful for your positive feedback. Best regards, Welcome in Cracow team
Very good organisation...
Helen_F, Nov 2023
Very good organisation and excellent communication from the tour operator. The trip is of course very sobering but an absolute must . I would highly recommend.
Response from Host, Dec 2023
Dear Helen_F, Thank you for your kind words and high recommendation. We are pleased to know that our organization and communication met your expectations. It's important to us that our guests have a meaningful experience, especially on such a sobering trip. Your feedback is greatly appreciated and will inspire us to continue providing excellent service. Best regards, Welcome in Cracow team
Definitely recommend
tgmjnsfstf, Nov 2023
Easy to book, informed by WhatsApp, pick up times the night before. Hotel pick up on time, Driver friendly and very efficient. Guide was fab and informative. We would definitely recommend.
Response from Host, Nov 2023
Dear tgmjnsfstf, Thank you for sharing your positive experience with our service. We're delighted to hear that the booking process was smooth and that our communication via WhatsApp was informative and timely. It's great to know that our driver's punctuality and friendliness, along with our guide's fabulous and informative approach, contributed to your overall satisfaction. We truly appreciate your recommendation and look forward to serving you again in the future. Best regards, Welcome in Cracow team
Great trip to Auchwitz
Rachel_B, Nov 2023
Friendly driver and great tour guide, well organised trip, brilliant trip, would highly recommend!!!
Response from Host, Nov 2023
Dear Rachel_B, Thank you for your positive feedback! We're delighted to hear that you found our driver friendly and our tour guide great. Your appreciation of the organization of the trip is much appreciated. It's wonderful to know that your experience was brilliant, and we're grateful for your high recommendation. We hope to have the pleasure of hosting you again in the future. Best regards, Welcome in Cracow team
Excellent trip. Harrowing experience
Andrew_G, Nov 2023
A fascinating and upsetting thing to witness. Organization of the trip first class. Picked up outside hotel 5 mins early. Lunch fantastic and worth getting Brilliant Trip. Shout out to driver Sebastian
Response from Host, Nov 2023
Dear Andrew_G, Thank you for your heartfelt review. We recognize that visiting such historic sites can be an emotional experience, and we're glad that our organization could provide some comfort. Your acknowledgment of the punctuality, the quality of the lunch provided, and the overall trip means a lot to us. Sebastian will be pleased to hear your shout out. We are grateful for your feedback and are glad you found the trip to be brilliant. Best regards, Welcome in Cracow team
Anna was an AWESOME Tour guide
Riccie_d, Nov 2023
Anna was an AWESOME tourguide, knowledgeable , passionate and clear. It is a distressing tour at the best of times but this company made it valuable in terms of extra information too
Response from Host, Nov 2023
Dear Riccie_d, We are heartened by your praise for Anna and her exceptional guidance. Her knowledge, passion, and clarity are qualities we value highly, and it's rewarding to know they resonated with you, especially given the distressing nature of the tour. Your recognition of the added value from the extra information provided is greatly appreciated. Thank you for sharing your experience with us. Best regards, Welcome in Cracow team
Tour to Auschwitz
Gwendoline_B, Nov 2023
The tour to Auschwitz- Birkenau was very well organised. The driver was excellent. He arrived on time, had the tickets organised and ensured that all ran smoothly.
Response from Host, Nov 2023
Dear Gwendoline_B, We're grateful for your feedback on the Auschwitz-Birkenau tour. It's heartening to hear that you found the organization to your liking and that our driver's excellence contributed to a smooth experience. Ensuring timely arrivals and preparedness with tickets is part of our commitment to service. Thank you for choosing us. Best regards, Welcome in Cracow team
Definitely recommend 👌
Silva_D, Oct 2023
Our trip to Auschwitz was organised to perfection. Our driver Jacob was very friendly and polite, explained step by step our trip. Our guide Natalia was amazing, she shared information in very professional manner. She is very passionate and fully in into her role. Excellent day, wich will stay in our memories. Thank you ! Andy & Silva (UK)
Response from Host, Nov 2023
Dear Andy & Silva from the UK, We are deeply touched by your review and grateful for your appreciation of the meticulous organization of your trip to Auschwitz. It's heartening to know that Jacob's friendly and informative approach added to your experience, and that Natalia's passion and professionalism made such a positive impact. Thank you for sharing this memorable day with us, and we are honored to have been a part of it. Best regards, Welcome in Cracow team
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