Madrid

Royal Palace of Madrid Small Group Skip the Line Ticket

Badge of ExcellenceMadrid, Spain
Walking Tour and Royal Palace of Madrid Semi Private with Skip the Line Tickets
  • 2 hours 10 minutes (approx.)
  • Mobile ticket
  • Offered in: English

Overview

Discover the Royal Palace of Madrid with this small-group tour complete with skip-the-line entry. Begin this walking tour with an introduction to some of Madrid’s other top sites including Plaza Mayor and Mercado San Miguel. Then continue to the Royal Palace and utilize skip-the-line access to maximize time. Learn about the palace’s architecture and history during the tour.
  • Explore Madrid with a small-group walking tour
  • See popular landmarks including Plaza Mayor
  • Skip the line to enter the Royal Palace of Madrid
  • Learn about the history of the Spanish royal family

What's Included

  • Visit with Radio Guide and gift headphones.
  • Official mono lingual Guide
  • Skip the line access to Royal Palace
  • Only 11 passengers maximum for this semi-private visit to the Royal Palace
  • Gratuities

Meeting and Pickup

Meeting point

  • Fun and Tickets Tours and Activities / Main Office
    C. Mayor, 43, Centro, 28013 Madrid, Spain

End point

  • Royal Palace of Madrid
    C. de Bailén, s/n, Centro, 28071 Madrid, Spain

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Most travelers can participate
  • Although the entrance to the Royal Palace is always reserved for our clients, sometimes the access control may be blocked due to capacity and security controls, delaying the entrance for a few minutes for reasons beyond the operator's control.
  • This tour/activity will have a maximum of 12 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Reviews

4.5
148 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 148 reviews
Zero communication
Brian_L, May 2024
I will start by saying that I will amend this review if I actually get contacted and the situation rectified. I made a mistake when booking and got the tour reservation on the wrong weekend. Completely my fault. When I got the notification that I was being charged for the tour a week earlier than I expected I immediately texted, emailed, and communicated through the website the issue. No response. Next day I tried again, no response. I mean, just write me back and say "too bad, you messed up." That would be better than total silence. But at least they got my money while I am not even on the continent. I am looking forward to my Spain trip next week. Luckily the other tours I booked are all for the correct day. Thanks to these jerks I went and confirmed them all. So there's a positive. Really disappointed in the lack of communication or desire to solve a seemingly minor issue.
Great tour. Tour guides...
Henry_G, May 2024
Great tour. Tour guides English was a bit difficult to understand at times, but he was very eager to share his information.
Response from Host, May 2024
Dear Henry_G, Thank you for sharing your feedback with us! We're glad to hear that you enjoyed the tour overall. We apologize if there were moments when the English of our tour guide was difficult to understand, but we're pleased to hear that he was eager to share information and ensure you had a positive experience. Your feedback is valuable to us, and we'll take it into account to improve our services in the future. We hope to welcome you back for more enjoyable tours! Warm regards from the Fun&Tickets team!
Top #3 Thing To Do In Madrid!
Marc_C, May 2024
Local English speaking guide was very good and knowledgeable. We met at their office conveniently located adjacent to the Plaza Mayor where the listening devices were distributed. The group of x24 was quite large, but that didn’t seem to matter for the 30min ramble through the points of interest on the way to the Palace. The Guide kept us all together and shared lots of interesting & useful tips along the way. When we arrived, we joined the Tour queue, which moved fairly quickly. We were joined by a couple of other guides and divided into x3 smaller groups for the Palace Tour. Once inside our guide carefully manipulated our tour to give us the best vantage points and time for photos at key locations, which was was quite an achievement given the huge number of visitors & other tours swarming through the Palace at the same time Having done many walking tours, one thing that did stand out was our guide’s tendency to walk & talk where appropriate, rather than having long periods of standing around and talking, which can be tedious Overall a great experience (and an amazing venue), probably a top #3 Thing To Do in Madrid. We also viewed the (included) Armoury Exhibition at the end which I’d definitely recommend not to skip
Response from Host, May 2024
Dear Marc_C, Thank you for sharing your detailed experience with us! We're thrilled to hear that you had a fantastic time on our Royal Palace of Madrid Small Group tour. It's wonderful to know that our local English-speaking guide was knowledgeable and provided interesting and useful tips throughout the tour. We're glad that you found our meeting point convenient and that the distribution of listening devices was smooth. We understand that a group of 24 can seem large, but we're pleased that it didn't hinder your experience. It's fantastic to hear that our guide managed to navigate through the crowds and provide you with the best vantage points for photos. We're also delighted that you appreciated our guide's approach of walking and talking where appropriate, making the tour engaging and dynamic. Thank you for recommending the Armoury Exhibition – we agree it's definitely worth a visit! Overall, we're thrilled that you had a great experience and that you consider it one of the top things to do in Madrid. We hope to welcome you back for more memorable experiences in the future! Warm regards from the Fun&Tickets team!
Awesome Tour
Edward_F, May 2024
Beatriz was informative and funny. Very happy with the tour. The palace is beautiful. The artwork amazing.
Response from Host, May 2024
Dear Edward_F, Thank you for sharing your feedback with us! We're thrilled to hear that you had an awesome experience on our Royal Palace of Madrid Small Group tour with Beatriz. It's wonderful to know that Beatriz's informative and humorous commentary added to the enjoyment of your tour. The beauty of the palace and the amazing artwork within it truly make for a memorable experience. We hope to welcome you back for more adventures in the future! Warm regards from the Fun&Tickets team!
Beatriz was great!
Prasad_G, May 2024
Beatriz was a very good guide. Funny and informative. Kept the group engaged thru out the palace visit.
Response from Host, May 2024
Dear Prasad_G, Thank you for sharing your experience with us! We're delighted to hear that you had a great time on our Royal Palace of Madrid Small Group tour with Beatriz. It's fantastic to know that she kept the group engaged throughout the palace visit with her humor and informative commentary. We'll be sure to pass along your kind words to Beatriz. We hope to welcome you back for more enjoyable tours in the future! Warm regards from the Fun&Tickets team!
Not a good tour
Michael_G, May 2024
“Skip the Line” was not. Waited in line 30 minutes to go in. Tour guide’s English was difficult to understand. Tour guide was smirky, and condescending to women. The Palace was lovely, but much too crowded.
Informative
Barbara_M, May 2024
It was a good experience but the headphones did not work very well so that part was a bit unfortunate. Overall knowledgeable guide just too many people and not good hearing.
Response from Host, May 2024
Dear Barbara, Thank you for sharing your feedback with us. We're glad to hear that you found the tour informative, despite the issue with the headphones. We apologize for any inconvenience caused by the malfunctioning equipment, and we'll make sure to address this issue to ensure a smoother experience for our future guests. We understand your concern about the group size and its impact on the quality of the tour. Your input is valuable to us, and we'll take it into consideration for improvement. We appreciate your visit and hope to have the opportunity to welcome you back for a better experience in the future. Warm regards, The Fun&Tickets Team
Would Have Preferred Smaller Group
Michelle_h, May 2024
Our guide was very informative, provided great insights to various rooms and buildings. My only complaint is the size of the group was much too large -- around 30 guests -- to manage well and have a collaborative engagement with the guide. And because the group was large and this is an extremely popular place, people in the group would occasionally wander.
Response from Host, May 2024
Dear Michelle, Thank you for sharing your feedback with us. We're glad to hear that you found our guide informative and enjoyed the insights provided during your visit to the Royal Palace of Madrid. We understand your concern about the group size and apologize for any inconvenience it may have caused in terms of engagement with the guide. We value your input and will take it into consideration to ensure a more personalized and manageable experience for our guests in the future. Despite this, we hope you still had a memorable time exploring the palace, and we appreciate your visit. Warm regards, The Fun&Tickets Team
Enjoyable
Sherrie_C, May 2024
Enjoyed our walk through the plaza and Palace. Pilar provided many interesting facts and got us interested in Spanish history to go back to hotel and researched further. The headphones crackled at a few points, possibly when we were near other guides but since we were a small group Pilar was able to talk to us without the headset and we could hear her fine.
Response from Host, May 2024
Hi Sherrie_C, Thank you for sharing your experience with us! We're glad to hear that you enjoyed your visit to the Royal Palace of Madrid with us. It's wonderful that Pilar provided you with many interesting facts and sparked your interest in Spanish history. We apologize for any inconvenience caused by the crackling headphones, but we're pleased that Pilar was able to adapt so that you could still hear her well. We appreciate your understanding and hope to welcome you back for more enjoyable experiences in the future. Best regards, The Fun&Tickets Team
Exceptional tour guide!! Letty Rocks!!!
Richard_C, May 2024
We loved the tour. Our tour guide, Letty was incredibly knowledgeable. I learned so much! The palace was beautiful and I’m so glad we joined her group! Viator is lucky to have her!
Response from Host, May 2024
Hi Richard_C, Wow, what an amazing review! Thank you so much for sharing your experience with us. Letty is indeed an exceptional tour guide, and we're thrilled to hear that you enjoyed the tour with her at the Royal Palace of Madrid. It sounds like her knowledge and enthusiasm truly enhanced your visit. We'll make sure to pass on your kind words to Leticia and the rest of our team. We're grateful to have her on board, and we're grateful for guests like you who appreciate her expertise. We hope to see you again soon for another fantastic experience! Warm regards, The Fun&Tickets Team
Good tour, but didn't get what ws paid for
Frank_C, May 2024
Paid a premium for small group skip-the-line, and art was neither. In fact, had to waiting in line over 40 minutes, causing us to have to leave the tour early to get to another engagement.
Definitely skip the line on holidays
Paula_W, May 2024
Skip the line is the way to go. Our tour guide was very informative. After touring the inside of the palace be sure and visit the armory, it is included in the tour. You can see all the horse armor ready battle and parades.
Response from Host, May 2024
Dear Paula_W, Thank you for sharing your feedback with us! We're glad to hear that you found the Skip the Line option worthwhile, especially on holidays when the lines can be long. It's fantastic to know that our tour guide provided you with informative insights during your visit to the Royal Palace of Madrid. And thank you for the tip about visiting the armory after touring the palace - it sounds like a fascinating experience! We appreciate your recommendation and hope to welcome you back for more enjoyable tours in the future. Best regards, The Fun&Tickets Team
Beautiful places to see, not a skip the line tour
harold_g, May 2024
Our tour guide was very good. He was very knowledgeable. However, this was suppose to be a skip the line tour and we waited in line for an hour to get in. Very disappointed to have to wait in a crowd standing that long.
Very good
Shari_B, May 2024
We were nervous about tour after reading other reviews but we had a great experience.6 in our group hardly any wait and a lovely informative tour guide
Response from Host, May 2024
Dear Shari_B, Thank you for sharing your experience with us! We're delighted to hear that you had a great time on our Royal Palace of Madrid Small Group tour. We understand that reading reviews can sometimes be nerve-wracking, but we're thrilled that we could exceed your expectations. It's wonderful to hear that your group had hardly any wait time and that you found our tour guide informative. We appreciate your feedback and hope to welcome you back for more memorable experiences in the future! Best regards, The Fun&Tickets Team
Bad experience!!
BernadetteS_S, May 2024
Well we were to have a small group tour of less than 12 and we had 22. We had skip the line and waited 45 minutes in line for the entry. We arrived 45 minutes early and weren’t told about the group size or offered to change our tickets. When I complainer, they wanted to tell me the Palace changed the rules TODAY!! Do they think I am stupid…. At the palace there were private tours, tours with 4 people, etc! DON’T USE THIS COMPANY!! Lies
Switch and bait
debra_w, May 2024
We paid for a small group, 11 or less people. . We were in a group of 23. The tour group leader said the company does this often. Viator offered no refund or partial refund. They ignore the actual facts and rely on the tour operators response. I actually have pictures of the 21 people on the tour with us two, but somehow according to the local tour operator I was in a small group. Beware.
Long lines
Martin_M, Apr 2024
This certainly wasn’t a skip the line tour. We waited in line for a very long time and never got in to the palace.
Response from Host, Apr 2024
Dear Martin, Unfortunately, the tour had to be cancelled due to the overcrowding in the Royal Palace. The refund was already made. We apologize for not having met your expectations. With Regards, Fun and Tickets Team
Palace Visit
Dianna_S, Apr 2024
Palace visit was great and our guide was very sweet. Check in at the tour location was somewhat chaotic and desk attendant was very rude to others. The tour starts off with a walking tour of other palaces and monuments and you really do skip the line. There is a side entrance for groups. The individual entrance looked like Disneyland. For that alone, I would go in with a group. Palace was beautiful. Would recommend it as a stop during your time in Madrid.
Response from Host, Apr 2024
Hi Dianna_S, Thank you for sharing your experience with us! We're glad to hear that you enjoyed your visit to the Royal Palace of Madrid and found the palace to be beautiful. It's great that the tour allowed you to skip the line and provided valuable insights into other palaces and monuments during the walking tour. However, we apologize for any inconvenience caused by the chaotic check-in process and the rude behavior of the desk attendant. We'll make sure to address this issue to ensure a smoother experience for future guests. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for more memorable experiences in Madrid. Warm regards from the entire Fun&Tickets team!
30 people on an 11 person tour.
Elsie_M, Apr 2024
First we received a message changing our time from 10am to 1pm due to over booking. We arrived for our small group tour but we were sent out in a group of 30. After returning I checked and what we paid for was a maximum of 11 in the group.
Response from Host, Apr 2024
Dear Elsie, We apologize for the misunderstanding with the number of participants in the tour. We hope you enjoyed your guided tour in the Royal Palace. With regards, Fun and Tickets Team
Terrible day at the palace
Steve_D, Apr 2024
Not the operators fault, however for some reason the palace was over crowded and we waited over an hour. Once we got close to the entrance, we were informed that our tour was canceled. Even though we were told no one would be getting in, there was over 500 people behind us still in line. We were asked to return our headsets and we would be refunded and then the guide left us. I believe due to the issue at the palace the tour operator had other reservations after ours that forced them to cancel ours. We understand from our tour guides this was an issue for all tours that day. Very unfortunate.
Response from Host, Apr 2024
Dear Steve, Unfortunately, the tour had to be cancelled due to the overcrowding in the Royal Palace. The refund was already made. We apologize for not having met your expectations. With Regards, Fun and Tickets Team

From $53.86

up to 24 hours before the experience starts (local time)

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