Dear Barbara,
Thank you for sharing your feedback with us. We're glad to hear that you found the tour informative, despite the issue with the headphones. We apologize for any inconvenience caused by the malfunctioning equipment, and we'll make sure to address this issue to ensure a smoother experience for our future guests. We understand your concern about the group size and its impact on the quality of the tour. Your input is valuable to us, and we'll take it into consideration for improvement. We appreciate your visit and hope to have the opportunity to welcome you back for a better experience in the future.
Warm regards,
The Fun&Tickets Team