Paris

Eiffel Tower Guided Tour by Elevator Summit option

Name: Eiffel Tower Guided Tour by Elevator Summit option
Brand: Touristica
SKU: 456325P1
Price: 47.87 USD
Rating: 4.5 (86 reviews)

Badge of ExcellenceParis, France

Eiffel Tower with our exclusive guided tour and river cruise

From $47.87

Select Date and Travelers

up to 24 hours before the experience starts (local time)

2 hours 30 minutes
Offered in: English

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Overview

What's Included

Eiffel Tower Second Floor Ticket
Live Guide
Summit Ticket ( If Summit option Selected)
Unlimited time inside Eiffel Tower
Elevator Ticket to Second Floor (Summit if Selected)

Hotel Pickup and Drop Off
Food and Drinks
Skip the line

Meeting and Pickup

Meeting point

14 Av. de la Bourdonnais, 75007 Paris, France
Our guides will be holding a Sign and wearing a Name Tag we will be facing Supermarket Franprix PLEASE REACH BEFORE 15 MIN FOR CHECK-IN

End point

Eiffel Tower
Champ de Mars, 5 Av. Anatole France, 75007 Paris, France

What To Expect

Eiffel Tower

2 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Stroller accessible

Near public transportation
Most travelers can participate
This tour/activity will have a maximum of 200 travelers

Operated by Touristica

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

4.5

86 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 86 reviews

Eiffel Tower

Patricia_C, Apr 2024

Our guide was great in his history of the Tower. The view is breathtaking at the top and would definitely take an elevator tour

History of Eiffel tower by the guide

SteveHyonGun_J, Apr 2024

The guide’s explanation about the Eiffel tower and its history was very interesting. The behind stories based on the historical background was not the story that you can easily have.

Ripped off. Avoid Viator scammers and book with Eiffel Tower directly!

Jennifer_M, Apr 2024

If I could leave zero stars, I would. This tour started with the tour guide telling me that she ‘didn’t like’ Paris and would rather be ‘in Vancouver’. Brilliant start. We wandered over the the Eiffel Tower to be told that we would have to stand in line, no fast track, but it would ‘be okay’ because she would tell us all about the tower. She didn’t. She did say we would be unlikely to get to the Summit that we’d paid for because it was closed. Before even joining the line, we spent 20 mins outside the men’s loos just waiting around for people. I asked the tour guide where the river boat would depart from and she stated that that part of the trip had been ‘cancelled’. She said that boats had not been able to cruise the Seine for four days so Viator had my money knowing they could not fulfil this part of the deal. Then we got into a lengthy queue with every other tourist to wait for almost two hours with the rest of the world. There was no information forthcoming from the guide- we learnt nothing. This was the first day of our holiday and an awful start. Viator charged me £100+ for two Tower tickets that would have cost €45 had we just booked directly with the Tower ticket office. To make matters worse, our tour guide gleefully told the whole queue that we were ‘probably wondering’ what we ‘paid for’ and then proceeded to state that Viator add 30% to experience prices with the tour guide getting a further 20% mark up. Viator refuse to refund this travesty of an experience- AVOID!

Response from Host, Apr 2024

Hello Jennifer, thanks for your review. 1) In the tour description, it is clearly mentioned (the very 1st sentence) that it's not skip the line tour. Everyone was aware of that. The tickets were purchased at 6:18pm, the line was for the elevator and not for the tickets. For your information, even the skip the line people had to wait because the elevator was not working. 2) regarding the river cruise, it was still operating untill Thursday night. The level of water inside the river is higher than usual which resulted in the river cruises to be out of service. 3) For sure you didn't learn anything about the Eiffel Tower because you decided to continue to the summit before even the guide started speaking about the history of the tower. 4) you requested a full refund even though you went to the summit, we issued you on the same day, a partial refund that is related to the river cruise part. 5) all the other guests were happy and satisfied.

Must do

Rishabh_S, Apr 2024

Great experience, very friendly and interactive staff (Katorina) It is a must do in Paris. Amazing trip

Terrible experience

Hardik_M, Apr 2024

I must say this booking is totally misleading and taking more money. You make the booking for the dedicated slot but the scenario is you go into the normal people queue and wait for over 3 to 5 hours to reach the lifts. We had 3 kids and we all were exhausted waiting and had to leave the queue in the middle as we had been waiting for over 3 hours after passing the first security, still the second security plus reaching to lift and getting in is a long queue over 2 hours. It was total waste of time. I request to refund full amount as only partial amount was refunded.

Response from Host, Apr 2024

Hello Hardik, Thank you for review, however, what is terrible is that you were talking in an inappropriate way (screaming) on the guide. Also, booking a tour without looking into the description or what it includes is not our fault. We issued an 80% refund although we were not obliged to do so. In a nutshell, your review is misleading and doesn’t really reflect what happened.

It was good tour, despite...

Levis_L, Mar 2024

It was good tour, despite the waiting for elevator for 1 hour, our guide was very informative and helpful. Thanks

Missed opportunity

John_S, Mar 2024

We didn’t get to go up in the tower. The who tour was cancelled due to the elevator operators strike. Everyone was to get a refund.

Response from Host, Mar 2024

Hello John, Thank you for your feedback. As you have seen with the guide, the waiting time on that day was approximately 3hours. We gave you several options, to queue in the line, join the next tour at 5:30pm or get a full refund. Since you were unable to join due to organized plans, the team has directly proceeded with the refund. The situation of the elevators is not in our hands and we can’t know it in advance, as it is the Eiffel Tower's management decision. Lastly I totally understand your disappointment, however, the 1 star review is low knowing that we made our best to provide you with alternatives to compensate the force majeure. Thank you,

Thank you

Idilio_G, Mar 2024

Thank you very much to Katrina. She is very nice and very knowledgeable about the history of France and the Eiffel Tower. She is a very good and attentive tour guide.

Just go and buy a ticket

Barton_F, Mar 2024

We bought this because the online sales were sold out directly. Did not realize you could just walk up and buy a ticket when they were sold out online. This wouldn't have bothered me if the tour group had prepurased our tickets but all they did was wait with us in the line and charged a huge premium. For access to the summit it was 30 euro for adults and free for our 3 year old (60 total). They charged us 220 to take us through the line without having bought the tickets yet, buy them and take us up. We essentially paid 160 euro for a chaperone through the line to tell us about the tower. I understand paying for the guide but it was a group and really the reason we bought these was because we thought couldn't just walk up and get them like we had to wait to do anyway and we were going to skip the ticket line.

Response from Host, Mar 2024

Dear Mr. Barton, The tour you reserved with us doesn’t include a skip the line ticket and this is mentioned in the tour description prior to your purchase. We have clear information explaining the whole process. We have tried to contact you several times yesterday and earlier today in order to collect your feedback, we didn’t receive any response from your side. Thank you.

Eiffel tower with a guide

mairin_u, Mar 2024

A guide is a necessity when taking a trip around the Eiffel Tower. We were almost an hour queuing but did not feel any of it as our guide kept us entertained throughout it all. He spoke to us throughout the queuing and walked us around the second floor. He pointed out the main sights to us and left us to explore on our own after that.

Estupenda

PaulaLeticia_P, May 2024

Los guías han sido lo mejor. La explicación muy buena y muy amables. Estuvieron a la hora acordada, todo fue muy sencillo.

Fantástica

Patricia_P, Apr 2024

As vistas fantásticas sobre Paris. A quantidade de turistas de diversos países. A organização e segurança

Null Mehrwert für viel Geld! :(

Alla_G, Apr 2024

Auch der freundliche und hilfsbereite Guide ändert nichts an der Tatsache, dass der Mehrwert dieses Angebots darin bestand, dass der Guide für uns die Tickets gekauft hatte, was wir effektiv auch selber hätten machen können. Wir sind mit unserem 6-jährigen Sohn über 1.5 Stunden vor der Ticketkasse angestanden, wie alle anderen Eiffelturm-Besucher, die ohne Guide da waren. Als wir endlich im 2. Stock angelangt sind und eine Führung erwarteten, hat uns der Guide ein paar "fun facts" über den Eiffelturm mitgeteilt, was sie nicht länger als 3 Minuten gekostet hat. Anschliessend hat sie sich verabschiedet und gegangen. Für den Lift in die 3. Etage gingen wir entsprechend alleine (anstehen). Hätte der Guide die Tickets schon im Vorfeld gekauft, hätte das lange Anstehen für die Teilnehmer so vermieden werden können.

Response from Host, Apr 2024

Hello Alla, Thank you for your review. First of all it's mentioned that the tour is not skip the line. On the day of your visit the tower had so many people entering at the same time which led to having more waiting time. The guide was speaking about the tower while you were in the Q and on the second floor she showed you around and then let you explore the summit on your own. Last thing I'm really sorry for the inconvenience and hopefully you enjoyed the tour and the tower