Paris

Eiffel Tower Access to 2nd Floor and Summit Option with Guide

Paris, France
Eiffel Tower by Elevator Spectacular City Views Payable Option Faster Access
Likely to Sell Out

From $49.36

Select Date and Travelers

-You will not receive a refund if you cancel.

  • 2 to 3 hours
  • Offered in: English

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Overview

    What's Included

    • Eiffel Tower Access by Elevator (Summit and/or 2nd Floor)
    • Elevator Access to descend
    • Professional & English-Speaking Tour Guide
    • An engaging quiz event with the potential of a prize for the winner is possible.
    • Guided Tour of the Eiffel tower with Fun facts and history of the Eiffel Tower.
    • Receive timely reminders and essential tour details through SMS
    • Hotel pick-up/drop-off
    • Transportation to/from the Eiffel Tower
    • SKIP-THE-LINE Entry is Excluded. Queues are possible.
    • Tickets are not prepaid. They will be given to you during the guided tour at no extra cost.

    Meeting and Pickup

    Meeting point

    • 13 All. Paul Deschanel, 75007 Paris, France

      DO NOT go into the Tower. Meet your tour host 30minutes before visit time starts at meeting point. You'll see them wearing a LIGHT GREEN CAP and holding a SIGN which has our company name. The meeting point is an open space area next to the green grass beside the Eiffel Tower.

    End point

    • Eiffel Tower
      Champ de Mars, 5 Av. Anatole France, 75007 Paris, France

      You're free to spend as much time as you want in the tower after we take you inside.

    Ticket Redemption Point

    13 All. Paul Deschanel, 75007 Paris, France

    What To Expect

    Eiffel Tower

    2 hours • Admission Ticket Included

    Additional Info

    • Confirmation will be received at time of booking
    • Wheelchair accessible
    • Stroller accessible
    • Service animals allowed
    • Near public transportation
    • Infant seats available
    • No heart problems or other serious medical conditions
    • Most travelers can participate
    • Those with reduced mobility issue can only get to the second floor, but cannot go up to the summit
    • This tour/activity will have a maximum of 250 travelers

    Cancellation Policy

    This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

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        Reviews

        3.5
        571 reviews
        Total review count and overall rating based on Viator and Tripadvisor reviews
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        Reviews by Viator travelers.
        Showing 1-10 of 571 reviews
        Horrible experience
        roberta_s, May 2024
        Having an incompetent guide who wasted an hour of the group’s time as she had to return to the ticket office 3 times because she simply couldn’t get the right number of tickets! Certainly no skipping the lines either with this tour. Would not recommend this excursion!
        Response from Host, May 2024
        Hello. Thank you for your review. We appreciate your feedback. Kindly note that you booked a Standard Eiffel Tower tour. For this Standard option, skip-the-line entry is not included. This information is provided in the product description, your voucher and out emails. Regarding your comments about the guide, our guides are knowledgeable professionals who are specially trained to cater to international visitors. However, we acknowledge your comments and, we will investigate further to help improve our services and customer experience on future tours. We are sorry the experience did not match your expectations.
        Wonderful tour guide
        Amy_L, May 2024
        There was a little confusion on the meeting point to start my trip and we ended up missing our tour. They were able to reschedule for immediately after a private tour for my son and I with the best tour guide. She was very knowledgeable, energetic and incredibly nice. A so glad I booked this tour it was Is this the one we were at? an amazing experience.
        Response from Host, May 2024
        Hello! Thank you for your review. We are so pleased to know the guide made your experience memorable. Please recommend us to your family and friends. We hope to se
        Fantastic Eiffel tower tour
        Colin_C, Apr 2024
        The views were amazing and tour guide Helen was fantastic and very good with information throughout tour ....overall an amazing experience
        Response from Host, Apr 2024
        Hello! Thank you for your review. We are so pleased to know the guide made your experience memorable. Please recommend us to your family and friends. We hope to see you soon!
        Great experience
        Benjamin_F, Mar 2024
        Wow! What an experience. We really appreciated the organization of this tour. The guide had everything in order. Hardly any wait time and had a chance to learn a lot about the architecture construction and operation of the tower. Highly recommend for families.
        Response from Host, Mar 2024
        Hello! Thank you for your review. We are so pleased to know the guide made your experience memorable. Please recommend us to your family and friends. We hope to see you soon!
        Awesome tour guide
        Suzanne_M, Mar 2024
        Martina was very sweet and knew so much about the tower. We had a very nice tour with her! Thank you
        Response from Host, Mar 2024
        Hello! Thank you for your review. We are so pleased to know the guide made your experience memorable. Please recommend us to your family and friends. We hope to see you soon!
        Disappointing
        Susan_G, Mar 2024
        Guide never showed. Waited 1.5 hours for the guide then had to pay ourselves. Once in, the top was closed too. Less than ideal
        Response from Host, Mar 2024
        Hello. Thank you for your review. We appreciate your feedback. We sincerely apologize for the delay and discomfort you experienced at the meeting point. There were unforseen circumstances beyond our control. We understand the experience did not match your expectations. To compensate for this, we have already processed a full refund for this booking. We will be taking your experience into consideration to help improve future tours and our customer experience. Again, we apologize for the inconvenience and discomfort caused.
        Check off the old bucket list...drink Champagne at the top of the Eiffel Tower
        David_E, Feb 2024
        Helen our guide made our trip to the top of The Eiffel Tower so much. Her knowledge of the city and history of the tower enhanced the tour.
        Response from Host, Feb 2024
        Hello! Thank you for your review. We are so pleased to know the guide made your experience memorable. Please recommend us to your family and friends. We hope to see you soon!
        Not well organised
        Haresh_K, Jan 2024
        The agent was not at all organised. She just handover the tickets and disappeared, no co- ordination . She left us in the middle of the tour. Not at all responsible.
        Response from Host, Jan 2024
        Hello. Thank you for your review. Kindly note that you booked a Standard Eiffel Tower tour. For this Standard option, tickets are given to guests during the tour at no extra cost. This is clearly stated in the product description and your voucher. The guided portion of the tour concludes on the 2nd Floor, thereafter, guests can explore the rest of the Tower at their convenience. You likely assumed the guide would continue to accompany you beyond this point. Our guides maintain a high standard of professionalism and competency in taking care of guests at the meeting point and during the guided tour. Our consistent 5-star ratings, personal mentions, and numerous recommendations are evidence of this. We are sorry the experience did not match your expectations.
        Great trip
        Michelle_F, Jan 2024
        Loved this trip. Guide was friendly and informative. Views were spectacular. I would highly recommend this trip.
        Response from Host, Jan 2024
        Hello! Thank you for your review. We are so pleased to know the guide made your experience memorable. Please recommend us to your family and friends. We hope to see you soon!
        Skip this tour and save yourself the money and frustration
        Brett_M, Dec 2023
        This tour is basically a wait in line with you and buy the tickets. They do not pre-buy the tickets and, depending on the time of day, you may not get the tickets to the summit if you that is what you ordered. We ended up waiting in line for over 90 minutes and weren't able to do the summit tour. The tour guide was interesting when we could hear her but the nature of waiting in line and the crowd meant we could only hear for a few minutes of the very long wait.
        Response from Host, Jan 2024
        Hello. Thank you for your review. Please note that you booked a Standard Eiffel Tower visit. For this Standard option, tickets are not made available beforehand. Skip-the-line entry/priority access/prepaid tickets are not included and, queues are likely. During the tour, your tickets are purchased by the guide. Once purchased, they are given to you. This information is stated in the product description, your voucher, and our emails. It appears you were not clear on the inclusions and exclusions of the tour. If the summit was closed during your visit, you are entitled to a partial refund. Kindly contact our Customer Care team for assistance: info@wondermeetsandtour.com While we acknowledge all our comments, please note that our Standard tour option has consistently received 5-star reviews, which proves that many visitors have appreciated the experience and quality of the tour. We are sorry the experience did not match your expectations.
        extortionate price
        Susanne_R, Dec 2023
        no added value from the tour guides, no reduced waiting time, pricing compared to normal tickets way too expensive, cannot recommend tour at all
        Response from Host, Jan 2024
        Hello. Thank you for your review. Please note that you booked a Standard Eiffel Tower visit. For this Standard option, tickets are not made available beforehand. Skip-the-line entry/priority access/prepaid tickets are not included and, queues are likely. During the tour, your tickets are purchased by the guide. Once purchased, they are given to you. This information is stated in the product description, your voucher, and our emails. It appears you were not clear on the inclusions and exclusions of the tour. Regarding the pricing, your booking payment covers the cost of your entry ticket, the service of being accompanied by a guide, and the administrative support provided by our back-end office. In comparison to other tour operators in Paris, our prices are fair and competitive. All our guides are English-speaking locals who have been well-trained to cater to international visitors and provide guests with a memorable experience of the Tower. Our consistent 5-star ratings and numerous recommendations are proof of this. We are sorry the experience did not match your expectations.
        Good !
        Savitha_S, Dec 2023
        The visit was excellent. The guide was a bit late and we had to stand in the line even though we had bought skip the line tickets. The disappointing thing was they cancelled the ride to the top of the Eiffel tower.
        Response from Host, Dec 2023
        Thank you for sharing your experience. We're delighted you enjoyed the visit overall, and we apologize for the guide's delay. Please note that you booked a Standard Eiffel Tower visit. For this Standard option, tickets are not made available beforehand, skip-the-line entry/priority access/prepaid tickets are not included and, queues are likely. During the tour, your tickets are purchased by the guide. Once purchased, they are given to you. This information is included in the product description and our emails. While we strive to provide an exceptional experience, the closure of the summit is beyond our control, determined by the Eiffel Tower management due to specific circumstances. If you were unable to access the summit, we offer a 33% refund as compensation for the inconvenience. Kindly contact our Customer Care team for further assistance: helpdesk@wondermeetsandtours.com
        Still a super long wait.
        Kent_K, Dec 2023
        Kind of a bait and switch. They really stress how they don't offer refunds -- and while the tour guide is very smart and pleasant, they offer nothing that gets you up the Eiffel Tower any faster than if you just waited in line yourself.
        Response from Host, Dec 2023
        Hello. Thank you for your review. Please note that you booked a Standard Eiffel Tower visit. For this Standard option, tickets are not made available beforehand, skip-the-line entry/priority access/prepaid tickets are not included and, queues are likely. During the tour, your tickets are purchased by the guide. Once purchased, they are given to you. This information is included in the product description and our emails. We are sorry the experience did not match your expectations.
        Arnie the fun guide
        David_P, Nov 2023
        Great Tour guide ‘Arnie’ Knowledgeable and fun , highly recommended. Really enjoyed it and would recommend to any age range.
        Response from Host, Nov 2023
        Hello! Thank you for your review. We are so pleased to know the guide made your experience memorable. Please recommend us to your family and friends. We hope to see you soon.
        Rip off - don’t book
        Tracey_H, Nov 2023
        We booked this tour in order that we would be able to bypass queues, have tickets to the summit and have a tour guide. Started badly as unable to find your guide as not where as stated or wearing green caps. She didn’t have our tickets so had to queue for over 2 hours for her to buy them. Because tickets hadn’t been purchased by Viator in advance there wasn’t any tickets left for the summit which we had paid for there’d we could only go to the second floor. Tour guide continuously asked us questions about the tower - felt like we were taking part in a quiz. When we did eventually get to the 2nd floor (over 2 hours after our tour time) our guide disappeared. We had expected her to stay with us and point out sights of interest. All in the party were very angry that tickets had not been purchased in advance giving us immediate access to the summit. This experience does not live up to its description. Rip off is the only way I can describe it - feel that we have been totally scammed
        Response from Host, Nov 2023
        Hello! Thank you for your review. Please note that you booked a Standard Eiffel Tower visit. For this Standard option, tickets are not made available beforehand, skip-the-line entry/priority access/prepaid tickets are not included and, queues are likely. During the tour, your tickets are purchased by the guide. Once purchased, they are given to you. This information is included in the product description and our emails. Our guides are always putting on a green beanie. This information and meeting point instructions are sent to guests after they confirm their booking, and we also provide a customer care line to assist with any difficulties in locating the guide or meeting point. Also, the summit is periodically closed during the day at the discretion of the Eiffel Tower management. For summit closures, guests are entitled to a partial refund. Kindly contact our Customer Care team for further assistance: info@wondermeetsandtour.com.
        Arnie was excellent host
        Andy_D, Oct 2023
        This trip was ok, it’s important to note it’s not a skip the line tour so you still have to queue to get in although Arnie or host was very good and kept us entertained during the wait. Once you get to the viewing platform is a limited tour although you can stay there as long as you want. Not sure how much more this costs compared to a normal ticket but wouldn’t want to pay too much extra.
        Response from Host, Oct 2023
        Hello! Thank you for your review. We are so pleased to know the guide made your experience memorable. Please recommend us to your family and friends. We hope to see you soon
        No summit no problem
        Jane_B, Oct 2023
        Although the summit was closed and we could not go up our tour guide stayed with us and gave us the tour of Paris and insights we never thought we would see .
        Response from Host, Oct 2023
        Hello! Thank you for your review. We are so pleased to know the guide made your experience memorable. Please recommend us to your family and friends. We hope to see you soon!
        Spectacular city views...
        Kaye_C, Oct 2023
        Spectacular city views says it all. Amazing structure, setting and symbol. People react strongly because of the history and emotions connected.
        Response from Host, Oct 2023
        Hello! Thank you for your review. We are so pleased to know you had an amazing moment during the tour. Please recommend us to your family and friends. We hope to see you soon!
        It was good but would not recommend
        JongAhJenny_P, Oct 2023
        Tour guide was engaging and very knowledgeable. I learned many interesting facts around Eiffel Tower. Not sure it’s worth it though. I didn’t know you can buy the tickets on the day of for the summit just as the tour company did. And moving together as a group was challenging in such a crowded place.
        Response from Host, Oct 2023
        Hello. Thank you for your review. Please note that you booked a Standard Eiffel Tower visit. For this Standard option, tickets are not made available beforehand, skip-the-line entry/priority access/prepaid tickets are not included and, queues are likely. During the tour, your tickets are purchased by the guide. Once purchased, they are given to you. This information is included in the product description and our emails. We are sorry the experience did not match your expectations.
        Waste of Money
        Tracy_R, Oct 2023
        Waste of money. Paid to queue for 2.5 hours with a 'guide' who told you a few facts about the tower and then bought your tickets for going up. Book directly with the tower. Paid an additional €70 for nothing.
        Response from Host, Oct 2023
        Hello. Thank you for your review. Your booking was for a Standard Eiffel Tower visit. For this Standard option, tickets are not made available beforehand, skip-the-line entry/priority access/prepaid tickets are not included and, queues are likely. During the tour, your tickets are purchased by the guide. Once purchased, they are given to you. This information is included in the product description and our emails. Please also note that we are not a ticketing service. We provided guided experiences to visitors. We are sorry the experience did not match your expectations.
        ...

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        Eiffel Tower Access to 2nd Floor and Summit Option with Guide
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        3 hours
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