up to 24 hours before the experience starts (local time)
6:30 AM
We offer pick up service in most hotels. In the event that your hotel does not have a pick-up service, we will let you know the closest meeting point the afternoon before the tour by sending a message to your telephone or a notification to the email address indicated in your reservation. Customers staying in Tulum Down Town or Tulum Hotel Zone must arrive to the meeting point Super Market Super Aki 07:40 AM in Tulum Down Town
You can cancel up to 24 hours in advance of the experience for a full refund.