Playa del Carmen

Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya

Badge of ExcellencePlaya del Carmen, Mexico
5 hour Cancun Turtle and Cenote Snorkeling Adventure

From $99.00

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 5 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Snorkel and swim in the Caribbean Sea and a freshwater cenote on a half-day tour from Cancun. Your guide first takes you to a snorkeling spot in the Caribbean to look for sea turtles and colorful tropical fish. Next, you continue into the rain forest to a nature park with an extensive underground river system. There you can swim in the crystal clear waters of the cenote for a quintessential experience in the Yucatan of Mexico. Includes snacks, guide, transportation, and hotel pickup and drop-off.
  • Half-day snorkeling tour with Caribbean sea turtles and Yucatan cenote, from Cancun
  • Look for three of the world's seven sea turtle species while snorkeling in the Caribbean
  • Swim in the fresh water of the massive cenote and view thousands of stalagmites and stalactites
  • Includes use of snorkeling equipment, snacks, guide, and hotel pickup and drop-off

What's Included

  • Bilingual guide
  • Round Transportation with AC (From Playa del Carmen or Cancun Hotel Zone)
  • Equipment required for both water activities
  • Light snack: Pastries, and refreshments,
  • Vegetarian or Gluten Free Options available under request.
  • Bottled water
  • 15 USD p.p. conservation fee to be paid in cash on the day of the tour

Meeting and Pickup

Pickup points

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Start time

Confirm time with the local provider in advance of your experience.

Opening hours

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Pickup details

Tour Starts 9:00 AM at the location. Pick up Cancun: from 05:30 to 07:00 AM. Pick up Playa del Carmen and Riviera Maya: from 07:00 to 08:00 AM Pick up Tulum: from 07:30 to 8:30 AM For Airbnb or a hotel not listed, please provide the full address to assign you the nearest meeting point and pick up time.

What To Expect

When in the Riviera Maya or Cancun, a must is to get out into the warm, clear water and both snorkel with sea turtles, and explore one of the area’s famous cenotes.

Your tour starts with pickup from hotels or meeting points in Riviera Maya, Playa del Carmen, Tulum, or Cancun to keep things running smoothly. You’ll travel in a minivan with plenty of room for all the guests.

Snorkel at Akumal Beach and keep your eyes out for sea turtles, rays, and tropical fish hanging out at the coral reef. After this, head out to Parque de Cenotes Yax-Muul, where your guide will show you along a trail where stalagmites and stalactites surround you, and then you can take a dip in the impressive cenote.

Akumal Beach

1 hour 30 minutesAdmission Ticket Included

Parque De Cenotes Yax-Muul

1 hour 30 minutesAdmission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • No heart problems or other serious medical conditions
  • Not recommended for pregnant travelers
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • WHAT TO BRING:
  • Towel
  • Comfortable, fresh clothing
  • Change of clothing
  • Swimsuit
  • Hat or cap
  • Sunglasses
  • Sandals
  • Most travelers can participate
  • Money for photos, souvenirs and tips
  • RECOMMENDATIONS:
  • The use of sunblock is not allowed before water activities.
  • Not recommended for participants who do not have basic swimming skills (for aquatic activities)
  • The given times are START TIMES for the activity. You will get a personal pick up time from your hotel.
  • This tour/activity will have a maximum of 48 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

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Q:How can I let you know where to pick me up for the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?

A:We offer pick-ups from most hotels. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.

Mar 2021

Q:What time can we expect to be picked up for the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?

A:Your pickup time will be confirmed after your reservation. Approximate pick uptime ranges from 06:00 am to 08:00 am depending on the hotel location.

Mar 2024

Q:What is a cenote?

A:A cenote is a natural pit or sinkhole, usually filled with water. Snorkeling inside the cenotes in the Riviera Maya is one of the most requested aquatic activities since it is such a unique experience in this area of the world.

Mar 2021

Q:Is the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya appropriate for children?

A:Absolutely! The tour is child-friendly and elderly-friendly. Everyone's invited to join!

Mar 2021

Q:What should I bring with me on the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?

A:We recommend bringing a towel swimsuit, hat, sunglasses, sunscreen, a change of clothing and money for souvenirs, photos, and the required Natural Reserve Fee ($15 USD per person).

Mar 2024

Q:Should I bring my camera on the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?

A:You are welcome to bring your own camera. A professional photographer will do their best to make your day with Ocean Excursions as memorable as possible. They carry top-quality (underwater) cameras and take high-resolution photos of both participants and their surroundings. You can view the pictures after your excursion and decide if you want to purchase them.

Mar 2024

Q:What should I wear on the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?

A:Wear comfortable clothes and shoes. We recommend wearing your bathing suit under your regular clothes and bringing sandals or water shoes and an extra set of dry clothes.

Mar 2021

Q:Can I participate in the Half-Day Sea Turtle and Cenote Snorkeling Tour if I'm not an experienced snorkeler/swimmer?

A:Yes! Our professional guides will make sure you feel safe and have a great experience. Even if you are not an experienced snorkeler or if you are not the strongest swimmer, the guide will adapt to your level.

Mar 2021

Q:Do I have to bring snorkeling gear on the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?

A:You can if you want to, but we provide all snorkeling gear including mask, snorkel, fins, and life jacket.

Mar 2021

Traveler Photos

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Featured review
Amandine_M
Loved the area we went and our guide Alana was amazing! She’s very knowledgeable about the ocean and the wildlife in the area. Definitely recommend this excursion!

Reviews

5.0
961 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 961 reviews
Really fun and unique tour!
Natasha_R, Apr 2024
We did this tour in December 2023, and it was such a unique and fun experience! I can't remember the name of our tour guide, but she was fantastic! She had lots of energy, and shared lots of knowledge about the cenote and other things as well. The cenote was beautiful and it was very cool to see sea turtles and other fish up close. They also took some pictures during the tour, so that was a really cool souvenir to bring home. Highly recommend this tour!
Response from Host, Apr 2024
It sounds like you had an amazing time on the tour in December 2023! The experience of exploring the cenote and encountering sea turtles and other fish up close must have been unforgettable. Having an energetic and knowledgeable tour guide definitely adds to the adventure. Plus, the souvenir pictures are a nice touch! Thanks for sharing your recommendation—I'll keep it in mind for my future travels!
My group had a great...
Giovanni, Apr 2024
My group had a great experience! Tour guide was a beauty, we had a blast! Would definitely recommend!
Response from Host, Apr 2024
I'm glad to hear that your group had such a fantastic time! Having a great tour guide can really make all the difference in the experience. Thanks for the recommendation.
Dream come true
Stephanie_K, Apr 2024
We saw 4 sea turtles and a sting ray, it was a dream come true. Emanuel, Fernando and Angel were amazing. Emanuel was very knowledgeable and made us feel very safe. My husband had a mask issue and Angel switched masks with him in the middle of the your which helped a lot. I would recommend them to anyone!
Response from Host, Apr 2024
Dear customer, What an incredible experience to encounter four sea turtles and a stingray! It sounds like a dream come true indeed. I'm thrilled to hear that Emanuel, Fernando, and Angel made your trip so memorable. Emanuel's expertise and attentiveness clearly ensured your safety and enjoyment, and Angel's quick thinking in resolving your husband's mask issue speaks volumes about their dedication to customer satisfaction. Thank you for recommending them so highly! Your feedback is greatly appreciated, and I'm sure they'll be delighted to hear about your wonderful experience. Diana Ocean Tours Team.
Mark was a great guide. He knew the area and we could clearly understand him.
Debbie_B, Apr 2024
We saw three turtles and liked the denote. Mark was a great guide. He knew what he was talking about and we could clearly understand him. The driver was wonderful as well.
Response from Host, Apr 2024
Dear Debbie, It's fantastic to hear that you had such a memorable experience! Encountering three turtles and enjoying the cenote must have been truly special. Mark's expertise and clear communication undoubtedly added to the experience, making it both informative and enjoyable. It's also wonderful to hear that the driver contributed positively to your journey. Thank you for sharing your feedback, and we're thrilled that you had a great time with us! Diana Ocean Tours Team.
Really fun and unique experiences!
Robert_A, Apr 2024
We loved seeing the turtles (7 or 8 of them!), schools of fish, and stingrays in the water! The Cenote was a really fun and unique experience as well! And Kelly was a great tour guide! Incredibly friendly and knowledgeable! Lastly, very easy and smooth transportation from our hotel (Sunset Princess). Would highly recommend!
Response from Host, Apr 2024
It sounds like you had an amazing time exploring the marine life and cenote! Spotting turtles, schools of fish, and stingrays must have been an unforgettable experience. Kelly seems to have made the tour even more enjoyable with her friendly demeanor and wealth of knowledge. It's fantastic to hear that the transportation arrangements were seamless from your hotel, making the entire experience hassle-free. Thank you for sharing your recommendation. Best regards Laura OCEAN TOURS
A must do excursion
Alfredo_A, Apr 2024
Our guide Kelly was very knowledgeable and did a great job! Alan was our photographer and took amazing shots! We were able to see 3 turtles (including a baby) and 2 stingrays as well as tons of fish. It was a lot of fun and would absolutely recommend!
Response from Host, Apr 2024
It sounds like you had a fantastic experience with Kelly as your guide and Alan as your photographer! Encountering three turtles, including a baby, and two stingrays must have been incredible, not to mention all the colorful fish you saw. Laura Ocean Tours
Cenote/Turtle swim—enjoy the beauty of Mexico
Anonymous, Apr 2024
Our guide—Marc—and the photographer—Guillermo—were amazing. High energy, very patient with small kids on our excursion, and great fun/knowledgeable. Both parts of the trip were amazing. We saw 3 green sea turtles, 2 rays, and then the cenote was breathtaking. Well worth the trip; highly recommend!
Response from Host, Apr 2024
It sounds like you had an incredible experience with your guide Marc and photographer Guillermo! Their high energy and patience, especially with small children, surely contributed to making your excursion memorable. Seeing three green sea turtles, two rays, and then experiencing the breathtaking cenote must have been truly unforgettable. Laura OCEAN TOURS
Great trip for our family of five
Steven_S, Apr 2024
Our family of Five had such a great time on this trip. Just being on a nice catamaran at C is such a cool experience the crew and guides were excellent and treated us like royalty. The lunch was good and the drinks were awesome. The reef snorkeling was very good saw a lot of fish and even saw a couple turtles, the booking process was super easy and they even accommodated a pick up very close to our Airbnb which made things a lot easier. Highly recommend.
Response from Host, Apr 2024
It sounds like you had an absolutely fantastic experience on your catamaran trip! Being on a catamaran in such a beautiful location must have been an incredible experience for your family. It's great to hear that the crew and guides treated you with such care and made you feel like royalty throughout the trip. The combination of a good lunch, awesome drinks, and excellent snorkeling, where you even saw turtles, sounds like a dream come true. I'm glad to hear that the booking process was easy and that they accommodated a pick-up close to your Airbnb, making the experience even more convenient for your family. Laura OCEAN TOURS
Unique experience
Janelle_P, Mar 2024
Great experience lots of variety seen at sea turtle sanctuary. Cenote was completely different natural wonder to see and very beautiful. Loved the homemade empanadas in the jungle. Only downside was the forced posed photos and presentation of slides at the end with a lot of pressure to purchase on the spot w cash. Prices were not discussed before that. Guides were friendly, informative and organized.
Response from Host, Apr 2024
It sounds like you had a fantastic experience with lots of variety, from visiting the sea turtle sanctuary to exploring the cenote and enjoying homemade empanadas in the jungle. It's great to hear that the guides were friendly, informative, and organized, which undoubtedly enhanced your experience. However, I'm sorry to hear about the downside of feeling pressured to purchase posed photos and slides at the end, especially without prior discussion of prices. That can indeed take away from the overall enjoyment of the tour. It's important for tour operators to be transparent about additional costs and to ensure that guests feel comfortable with any optional purchases. Laura OCEAN TOURS
A little rushed but a good tour
Kevin_F, Mar 2024
The pickup time was scheduled for 8:25 am, but delayed to 9 am due to a flat tire. I understand that things happen, but when we got to the site of snorkeling with sea turtles we were rushed through to make up time, which was very disappointing. The snorkeling itself was fun and our guide was very helpful and skilled. The water was murky and it was not easy to see the turtles, but we enjoyed it. But, the second part of the tour, underground Cenote, was really fun. Again, our tour guide was very knowledgeable, friendly and nice. Snack was great. Overall a good time and we are glad we did the tour but there were a couple of hiccups that made our day a little less ideal than expected.
Response from Host, Mar 2024
Dear Kevin_F Thank you for taking the time to share your experience with us. We sincerely apologize for the delay in pickup due to a flat tire, and we understand how this impacted your overall tour experience. Your feedback regarding feeling rushed upon arrival is noted, and we'll make sure to address this issue to ensure a smoother and more enjoyable experience for future guests. We're delighted to hear that despite the initial setback, you found the snorkeling with sea turtles enjoyable and our guide helpful and skilled. It's unfortunate that the water conditions made it challenging to see the turtles clearly, but we're glad you were still able to have fun. We're pleased that you enjoyed the underground cenote portion of the tour and found our guide knowledgeable and friendly. Providing a great experience is our priority, and we're glad to hear that our efforts were appreciated. Thank you for highlighting the positives of your tour, and we're glad you had an overall good time despite the hiccups. We hope to have the opportunity to welcome you back in the future for an even smoother and more memorable experience. Best regards, Saskia Ocean Tours Team
Worth the money
Keith_G, Mar 2024
Good combination trip. Only downside is the number of people snorkeling at the same time. From other tours. The cenote experience is excellent.
Response from Host, Mar 2024
It's great to hear that you enjoyed your combination trip, especially the excellent cenote experience. However, I understand that the crowded snorkeling experience could have been a downside for you. Laura Ocean Tours
Turtle fun!!
Elizabeth_D, Mar 2024
Sophie and Miguel were amazing… we saw lots of turtles and stingrays, so incredible. Such a fun day… thank you!!
Response from Host, Mar 2024
It sounds like you had another fantastic experience with Sophie and Miguel! Seeing lots of turtles and stingrays must have been absolutely breathtaking. It's wonderful to hear that you had such a fun day with them. Thank you for sharing your positive feedback! Best regards Laura OCEAN TOURS
My Mexico Adventures
Alleen_N, Mar 2024
Everything was Wonderful about the trip. Our tour guide Sofia, made the adventure even more Excellent!
Response from Host, Mar 2024
It's fantastic to hear that you had a wonderful trip and that Sofia made the adventure even more excellent for you! Having a great tour guide like Sofia can truly elevate the entire experience, adding depth, insight, and enjoyment to your journey. It sounds like she went above and beyond to ensure you had a memorable and enjoyable time. Thank you for sharing your positive feedback—it's a testament to Sofia's professionalism and dedication to her role as a guide. Sasha; Ocean tours team
Excelling snorkel/cenote tour!
Mike_L, Mar 2024
Excellent! Alanna (sp?) did an amazing job as our tour guide! We were picked up promptly as communicated by email. Everything was explained very well throughout the tour. We saw 3-4 turtles, 2 sting rays and 2 squid on the snorkeling portion of the excursion. The drive into the cenote was very bumpy, but it wasn’t too far. The cenote was very neat! The water was cool (but refreshing) they offer wet suits for $5. Be prepared that they want you to jump in for photo op. We saw several bats in the cenote and the ceilings were low in places, so if you’re afraid of bats, this might be stressful. The snacks offered were authentic and very tasty! We even saw a coatis while at the park. The only thing we didn’t care for was the slight delay waiting for the photo display/selling. Overall, excellent excursion!
Response from Host, Mar 2024
It sounds like you had an amazing experience with Alanna as your tour guide! Seeing turtles, stingrays, and squid during the snorkeling portion must have been incredible, and exploring the cenote sounds like it was a unique and memorable experience despite the bumpy drive. It's great to hear that everything was well explained throughout the tour and that you enjoyed the authentic and tasty snacks. Encountering wildlife like coatis can also add to the adventure. However, I understand that waiting for the photo display/selling might have been a bit of a drawback. Nonetheless, it's wonderful to hear that overall, you found the excursion to be excellent. Laura OCEAN TOURS
Cool Cenote!!!
gary_h, Mar 2024
Going into the cenote caverns. Although the water was freezing, it was a unique experience. Lots of creatures live back in there. Our tour guide was wonderful and told us a lot about the history of the cenote. Seeing the turtles was cool too, but at times it was hard to keep up with the tour guide and see the turtles and other sealife. Luckily my daughter did great and was able to see more, since this is the excursion she really wanted to do.
Response from Host, Mar 2024
Exploring the cenote caverns sounds like a truly unique and adventurous experience, despite the chilly water! It's fascinating to hear that the caverns are home to various creatures, adding to the allure of the exploration. Having a knowledgeable tour guide who could share insights about the cenote's history likely added depth to your experience. It's understandable that balancing between keeping up with the guide and spotting the turtles and other sealife could be challenging, but it's great to hear that your daughter had a wonderful time and managed to see more, especially since this excursion was something she really wanted to do. Overall, it sounds like a memorable and enriching journey for both you and your daughter! Regards Laura OCEAN TOURS
Turtle swim and cenote half day trip is a must! Ask for Cesar Salad for your guide
Tina_B, Mar 2024
We had an excellent tour experience with “Cesar Salad” and his crew. Our snorkel with the turtles and cenote swim was the perfect half day trip. We saw five turtles! They also offer a reasonably priced photo packaged that captured all the fun!
Response from Host, Mar 2024
It sounds like you had an incredible half-day trip with "Cesar Salad" and their crew! Snorkeling with turtles and swimming in a cenote sounds like an unforgettable experience, especially seeing five turtles up close. The option of a reasonably priced photo package to capture the memories is a great addition to the tour. Thank you for sharing your positive experience!! Sasha, Ocean tours mexico
Worth it!
Tamara_N, Mar 2024
First, communication was excellent from the moment we bookes. Second, they were promot in arrival time but I was not feeling rushed. Juan is the most excellent guide. Funny, kind, thorough, and knowledgeable. We saw turtles galore, and a big old'turtle surfaced inches for me. It was amazing. The cenote was good and I especially enjoyed the bats. It was so peaceful I wish that there was guidance to use soft tones to not disturb the bats. I would absolutely book this experience again!
Response from Host, Mar 2024
hello Tamara Thank you for your review and all the details you highlight! we are plesed to hear that Juan your tour guide provided you with an excellent service! we will consider your recommendations for future visitors! see you soon! Mariana - Ocean Tours
Didn’t get to go
Carla_F, Mar 2024
Sadly, we were not able to go due to health related issue. Wish we could have rescheduled, but there were no open times
Response from Host, Mar 2024
Dear customer, I'm sorry to hear about your health-related issue that prevented you from joining us. We understand how disappointing it must be to miss out on the experience. We always aim to accommodate rescheduling requests. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to let us know. Your well-being and satisfaction are our top priorities. Diana Ocean Tours Team.
Fun Day with our guide Sophie
sharon_s, Mar 2024
We had a great tour with our guide Sophie who was excellent as she spoke 3 languages and was able to communicate with all members of our group. Sophie was very knowledgeable about details of our trip and what to expect. We had a great swimming tour of a cenote and enjoyed the cave very much. We then went to Akumal Beach to swim with the sea turtles. We saw turtles, a sting ray, a starfish and colorful fish. The time in the water was short and the water itself was very cloudy, so it was hard to see anything unless you were on top of it. It was crowded in the afternoon so our group was tight together. I would go in the morning next time when the water may be clearer.
Response from Host, Mar 2024
It sounds like you had a fantastic tour with Sophie as your guide! Her ability to communicate in three languages must have made the experience even more inclusive for all members of your group. Exploring a cenote and enjoying the cave sounds like a unique and exciting adventure. Swimming with sea turtles in Akumal Beach is undoubtedly a memorable experience. It's unfortunate that the water was a bit cloudy in the afternoon, affecting visibility. Your suggestion to go in the morning for clearer water and potentially a less crowded experience is a valuable tip for future travelers. Overall, it seems like you had a well-rounded and enjoyable tour with Sophie. Thanks for sharing your experience, and here's to more great adventures in the future! Best regards Laura OCEAN TOURS
Saw a cenote, saw some turtles, shame about the tour group!
Chris_W, Mar 2024
This was a really good experience with our guide Kelly. Kelly was 5/5 stars as a guide and had the patience of an absolute saint with some fairly obnoxious group members. The only thing that really brings the experience down for me was that the turtle experience was VERY busy and it was quite difficult to hear and see exactly the group leaders were doing. As a result we were quite confused and rushing to keep up with the turtle guide. Additionally, despite our group being expressly told (more than once!) DO NOT TOUCH THE TURTLES as it can harm them; it was the first thing our obnoxious tour members did without repercussions. That being said, the cenote experience was very interesting, beautiful and informative. The snack was tasty and included in the price. The turtle experience, despite being very busy and a little confusing, was wonderful! We got so close to the turtles and it was lovely to see them in the habitat. Again, I really hope you consider this tour and have a great time with Kelly and I hope your tour group are not as obnoxious as ours!
Response from Host, Mar 2024
Thank you for taking the time to share your experience with us. We're delighted to hear that you had a positive experience overall, particularly with Kelly as your guide. It's wonderful to know that Kelly's professionalism and patience enhanced your tour. We apologize for any inconvenience caused by the busy turtle experience and the challenges with hearing and seeing the group leaders. We appreciate your feedback and will take it into account to improve our tour operations for future guests. Regarding the issue of group members touching the turtles despite explicit instructions not to, we take such matters seriously and will address this with our team to ensure better enforcement of guidelines in the future. We're glad to hear that despite these challenges, you still found the turtle experience to be wonderful and enjoyed getting up close to these majestic creatures in their habitat. It's also great to know that you found the cenote experience interesting and enjoyable, and that the included snack added value to your tour. Thank you for considering our tour and for your understanding. We hope to have the opportunity to welcome you back in the future, and we'll strive to ensure a smoother and more enjoyable experience for you next time. Sasha; ocean tours team
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